Sign upLog in

Director of Enterprise Architecture

HomeServe USA

Norwalk, CT

Apply
JOB DETAILS
SALARY
$157,592.85–$210,123.80 Per Year
SKILLS
Analysis Skills, Artificial Intelligence (AI), Budgeting, Business Architecture, Business Growth, Business Model, Business Operations, Business Strategy, Channel Strategies, Communication Skills, Computer Science, Continuous Improvement, Corporate Governance, Cost Control, Cross-Functional, Data Analysis, Detail Oriented, Embedded Systems, Emerging Technology, Enterprise Architecture, Financial Modeling, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Information Architecture, Interpersonal Skills, Leadership, Legal, Machine Tool, Mentoring, Metrics, Microsoft Outlook, Microsoft Windows Operating System, Microsoft Word, Multitasking, Operational Strategy, Operations Planning, Organizational Skills, Original Design Manufacturer (ODM), Physical Demands, Presentation/Verbal Skills, Product Management, Regulations, Risk, Risk Management, Software Development, Software Development Lifecycle (SDLC), Storytelling, Systems Analysis, Talent Management, Team Building, Team Player, Technical Strategy, Time Management, Trade-Off Analysis, Trend Analysis, Value Stream Mapping, Writing Skills
LOCATION
Norwalk, CT
POSTED
Today
Position Overview:

The Director of Enterprise Architecture (EA) partners with the Senior Director to advance and operate the EA function as a strategic enabler of business outcomes (growth, cost optimization, risk mitigation). This role helps maintaining oversight of the EAportfolio, driving execution, and representing the function in executive forums and decision bodies when required. The Director helps shape the EA operating model, develops the talent bench of architects, and ensures the function provides clear, consumable guidance that connects technology investments to measurable business outcomes.

Responsibilities:

1) Support & Stand-In Leadership
  • EA takes a holistic and strategic view and will help and coordinate cross functionally across the applications, infrastructure and security teams.
  • Will be expected to lead governance forums, present in executive meetings, and make context-aware decisions aligned to enterprise priorities.
  • Maintain an integrated view of EA services, deliverables, and dependencies to provide timely guidance, unblock execution, and sustain momentum.
  • Communicate EA's value proposition and progress to business and IT stakeholders, reinforcing buy-in and accountability.
2) Evolve EA Charter, Services & Value Proposition
  • Co-author and adapt the EA charter, service portfolio, and engagement model to reflect changing business strategies and stakeholder needs.
  • Position EA as a strategic partner that informs digital and technology strategy and guides modernization and transformation decisions.
3) Team Development & Enablement
  • Build and manage a collaborative bench of enterprise, business, and IT architects; mentor in storytelling, design thinking, and consultative influence.
  • Plan resources, develop role paths/competencies, and cultivate a culture of learning, experimentation, and continuous improvement.
4) Operating Model & Governance
  • Design and adapt the EA operating model (structure, decision rights, governance) to support agility and democratized decision making.
  • Implement adaptive governance-guardrails, standards, platforms, and embedded controls-to empower delivery teams while maintaining strategic alignment.
  • Define and track EA ODMs aligned to enterprise/CIO metrics; integrate EA processes with business and IT operations.
5) Trendspotting, Scenario Planning & Risk
  • Assess TPESTRE trends (technological, political, economic, social/cultural, trust/ethics, regulatory/legal, environmental) and translate implications for strategy and architecture.
  • Facilitate scenario planning, identify emerging threats/opportunities (including non-traditional competitors), and anchor innovation in business/operating model realities.
6) Technology Modernization & Portfolio Rationalization
  • Lead current-state analyses and future-state roadmaps; identify gaps and recommend investments that balance speed, cost, and risk.
  • Reduce technical debt using pragmatic models (e.g., PAID/TIME) and ensure modernization plans fit project- and product-delivery contexts.
  • Articulate cost/benefit profiles to business and IT stakeholders to enable informed investment decisions.
7) Enable Solution Delivery & Reuse
  • Establish principles, patterns, standards, and minimum-viable architectures that reflect business strategy and corporate governance.
  • Partner with product management, infrastructure, data & analytics, and PMO leaders to align roadmaps and encourage reuse of shared platforms and capabilities.
  • Provide consumable reference architectures that enable safe, rapid experimentation with emerging technologies.
8) Connect Strategy to Execution
  • Facilitate business/IT alignment through capability and value-stream mapping; orchestrate cross-functional delivery of future-state architectures.
  • Produce diagnostic, intuitive, and timely business-architecture guidance that informs investment choices and operating-model changes (including generative AI considerations).
9) Internal Consultancy & Stakeholder Engagement
  • Operate EA as an internal consultancy-tailoring services to stakeholder needs and leading outcome-driven conversations with product and line leaders.
  • Build and lead an architect "guild" and work through strategic committees/boards to resolve cross-product conflicts in favor of enterprise outcomes.
Essential Functions:

Essential Job Function

% of Time on Function

Business/operating/financial model acumen; cost-benefit and trade-off analysis; budgeting; risk management.

20%

Knowledge of modern ecosystems and patterns: SaaS, IaaS, PaaS, APIs, microservices, event-driven architectures, data/analytics

20%

Familiarity with information management, SDLC, IT service management, agile/lean, I&O, EA/ITIL frameworks; scaled agile principles.

20%

Awareness of emerging technologies (including generative AI) and their business applications.

20%

Proficiency with EA tooling, modeling approaches, and repository management; strong analytical, planning, and organizational skills; excellent written and verbal communication.

20%

Total

100%

Job Requirements:
  • Bachelor's or master's degree in business, computer science/engineering, systems analysis or related field (or equivalent experience).
  • Minimum of 8 years of experience in enterprise architecture, strategy/operations planning, or adjacent disciplines; experience across multiple architecture domains (business, information, solution, technical), application development, data, and operations
  • Demonstrated leadership in matrixed environments, with a track record of influencing executives and guiding complex initiatives.
  • Strong analytical, verbal and written communication and interpersonal skills
  • Well organized, detail oriented with ability to work under pressure and meet deadlines while managing multiple concurrent tasks
  • Competency in MS Windows, MS Word, and MS Outlook
  • Strong work ethic and willingness to take ownership
  • Ability to work independently
  • Ad-hoc responsibilities as assigned
  • Travel up to % as needed

Minimum Physical Requirements:

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.

This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Salary Range (Norwalk, CT): $157,592.85 - $210,123.80

Salary Range: (Chattanooga, TN): $143,266.23 - $191,021.64

Annual Bonus Potential: 20%

HomeServe USA is an equal opportunity employer.

#HUSA #LI-NM1 #LI-ONSITE

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

About the Company

H

HomeServe USA