Director of End User Services - Empire State University

Empire State University

Saratoga Springs, NY

JOB DETAILS
SKILLS
Audioconferencing, Audiovisual, Customer Support/Service, Desktop Administration, Desktop Environments, Information Technology & Information Systems, Leadership, Technical Support, Videoconferencing
LOCATION
Saratoga Springs, NY
POSTED
18 days ago

Location: Saratoga Springs, NY Category: Professional Job Type: Full-time Posted On: Mon Jun 1 2026 Job Description:

Empire State University seeks a Director of End User Services within the Office of Information Technology. The Director of End User Services provides leadership and operational oversight for all end-user IT services across the university. This role is responsible for delivering a seamless, high-quality technology experience for faculty, staff, and students by leading user support services including: the IT Service Desk, Desktop Support, managed desktop environment, A/V and conference room technologies, and IT support for large campus events.

The Director plays a critical leader... more...

About the Company

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Empire State University