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Director of Emergency Assistance Programs

The Meggs Foundation

Charlotte, North Carolina

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JOB DETAILS
SALARY
$90,909–$160,090
SKILLS
Administrative Management, Alliance/Partner Management, Budget Management, Case Management, Communication Skills, Community Intervention, Continuous Improvement, Crisis Intervention, Data Analysis, Data Collection, Documentation, Emergency Management, Emergency Planning, Emergency Response, Expense Allocation, Funding, Government Organizations, Grant Administration/Management, Grant Writing, Leadership, Mentoring, Metrics, Microsoft Office, Nonprofit, Operations Management, Organizational Skills, Performance Reviews, Problem Solving Skills, Procedure Development, Program Evaluation, Program Planning, Project/Program Management, Public Administration, Regulations, Reporting Skills, Service Delivery, Social Work, Strategic Planning, Team Lead/Manager, Time Management, Training/Teaching
LOCATION
Charlotte, North Carolina
POSTED
6 days ago
The Director of Emergency Assistance Programs is responsible for leading, developing, and managing all emergency assistance initiatives for The Meggs Foundation. This role oversees the strategic planning, implementation, evaluation, and continuous improvement of programs designed to provide rapid support and resources to individuals and families facing crisis situations.

The ideal candidate is a compassionate, mission-driven leader with strong operational management experience, excellent partnership-building skills, and a deep understanding of community-based assistance programs.

Key Responsibilities

Program Leadership & Strategy
  •  Develop and execute strategic plans for emergency assistance programs aligned with the Foundation’s mission and goals. 
  •  Lead crisis response initiatives including emergency financial assistance, housing support, food security, disaster relief, and other direct aid services. 
  •  Evaluate program effectiveness and implement improvements based on community needs and measurable outcomes. 
  •  Ensure programs remain compliant with all organizational policies, grant requirements, and applicable regulations. 
Operations & Program Management
  •  Oversee day-to-day operations of emergency assistance programs. 
  •  Establish procedures and workflows to ensure timely and equitable delivery of services. 
  •  Monitor program budgets, expenditures, and funding allocations. 
  •  Prepare reports for executive leadership, funders, and stakeholders. 
Community Partnerships & Outreach
  •  Build and maintain strong relationships with nonprofit organizations, government agencies, community leaders, and service providers. 
  •  Represent The Meggs Foundation at community meetings, public events, and partnership initiatives. 
  •  Identify opportunities for collaboration and resource expansion. 
Team Leadership
  •  Recruit, supervise, mentor, and evaluate program staff and volunteers. 
  •  Foster a culture of compassion, accountability, and excellence. 
  •  Provide ongoing training and professional development opportunities. 
Data, Compliance & Reporting
  •  Track program metrics and outcomes to measure impact and improve service delivery. 
  •  Ensure accurate documentation and confidentiality of client information. 
  •  Support grant writing efforts through data collection and program reporting. 
Qualifications
  •  Bachelor’s Degree in Social Work, Public Administration, Nonprofit Management, Human Services, or related field required; Master’s degree preferred. 
  •  Minimum of 5–7 years of experience managing community assistance, emergency response, or nonprofit programs. 
  •  Proven leadership and team management experience. 
  •  Strong knowledge of crisis intervention and community resource systems. 
  •  Excellent communication, organizational, and problem-solving skills. 
  •  Experience managing budgets and grant-funded programs preferred. 
  •  Ability to work effectively in high-pressure and fast-paced environments. 
Preferred Skills
  •  Strong relationship-building and stakeholder engagement abilities. 
  •  Data analysis and program evaluation experience. 
  •  Cultural competency and trauma-informed care experience. 
  •  Proficiency with case management systems and Microsoft Office Suite. 
Compensation & Benefits
  •  Competitive salary based on experience 
  •  Health, dental, and vision insurance 
  •  Paid time off and holidays 
  •  Professional development opportunities

About the Company

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The Meggs Foundation