Director of Data Center Operations

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Director of Data Center Operations to join our team and drive our relationships with hyperscale clients to new heights.

Salute Benefits That Put You First

We know life doesn't stop when work begins, that's why we offer perks designed to support your well-being, your family, and your future:

• Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.
• Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
• Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
• Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
• Wellness Support: Access to HSA, mental health resources, and gym discounts-because your health matters.
• Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life's unexpected moments.

POSITION SUMMARY

The Director of Data Center Operations is responsible for overseeing the day-to-day operations of data center facilities across a regional portfolio. This leader will drive operational excellence through strong leadership in project management, client relations, and market development. This role ensures high standards in safety, security, financial performance, materials management, and service delivery. This position provides strategic direction, supports organizational growth, and guides managers in achieving operational goals while maintaining efficiency and customer satisfaction.

RESPONSIBILITIES

• Oversee multiple concurrent projects, ensuring deadlines are met and uptime is maintained
• Collaborate proactively with clients on data center infrastructure initiatives
• Manage technical operations including MEP systems (mechanical, electrical, plumbing), HVAC, security, and facility systems
• Foster a culture of safety, security, compliance, and transparency
• Coordinate with internal teams to ensure consistent service delivery
• Establish and enforce quality standards across teams
• Direct operations and engineering personnel to ensure adherence to processes and procedures
• Conduct audits of maintenance procedures (MOPs), SOPs, and change management activities
• Monitor and report operational metrics to track performance and efficiency
• Coordinate activities across multiple sites and drive issue resolution
• Contribute to client solutions, including cost estimates and efficiency improvements
• Build and maintain strong relationships with customers and internal stakeholders
• Provide oversight across Environmental Health & Safety, Security, Finance, and Regional Operations

EXPECTATIONS

• Lead with a focus on operational efficiency, safety, and service excellence
• Demonstrate strong decision-making and strategic thinking capabilities
• Effectively manage competing priorities in a fast-paced environment
• Deliver high-quality results with attention to detail and accuracy
• Act as a coach and mentor to team members and managers
• Maintain professionalism and strong communication with clients and stakeholders
• Adapt quickly to changing business needs and operational demands
• Travel as needed to support regional operations

KEY SKILLS

• Strong project management and multi-project coordination
• Advanced analytical and problem-solving skills
• Excellent verbal and written communication
• Customer-focused mindset with strong relationship-building abilities
• Leadership and team development capabilities
• Ability to work independently and within teams
• Organizational skills and attention to detail
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Ability to create presentations and communicate effectively with stakeholders
• Knowledge of regulatory requirements and data center operational standards

REQUIRED QUALIFICATIONS

• Bachelor's degree (or equivalent experience)
• Minimum of 5 years of relevant experience in data center or critical environment operations
• Expertise in MEP infrastructure, including:
• UPS systems
• Emergency generators
• Cooling systems and HVAC
• Electrical distribution systems
• Understanding of redundancy configurations and system limitations
• Experience in multi-tenant data center environments
• Strong customer service skills
• Demonstrated ability in time management, planning, and prioritization

PHYSICAL REQUIREMENTS

• Ability to lift and carry heavy equipment, up to 50lbs.
• Ability to climb ladders and multiple flights of stairs to access elevated equipment
• Ability to stand for long periods of time in various work environments
• Ability to bend, stoop, kneel, and reach for equipment related tasks
• Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
• Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
• Good hand-eye coordination and dexterity for working with small components and connectors
• Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
• Ability to differentiate between color-coded warning signs, labels, and cables
• Ability to work in environments with a wide variety of temperatures inside a facility
• Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
• Capability to work in environments with elevated noise levels while wearing hearing protection
• Possession of a valid driver's license for work-related travel, as required

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!

Salute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation & Benefits Disclosure

The base salary range for this role is $120,000-$140,000 per year. This range reflects a good-faith estimate of what we reasonably expect to pay upon hire, based on factors such as skills, experience, education, and market/location. Our comprehensive benefits include health, dental, and vision insurance, Health Savings Account (HSA), gym discount, mental health, Discounted Group Life & AD&D, Discounted Group Short & Long-term Disability, 401(k) retirement matching, PTO/paid holidays, and parental leave. Final compensation will be determined by job-related factors consistent with applicable law.

Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at hr@salute.com for more information.

(For specific Recruitment related questions, please contact our Talent Acquisition department at recruiting@salute.com.)