Alliance/Partner Marketing, Analysis Skills, Communication Skills, Community Relations, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Event Management, Home Care, Korean Language, Lead Generation, Lead Management, Leadership, Medicaid, Microsoft Office, Onboarding, Organizational Skills, Presentation/Verbal Skills, Relationship Management, Sales, Sales Management, Sales Strategy, Service Delivery, Social Work, Test Plan/Schedule, Willing to Travel, Writing Skills
Director of Community Relations – Northern Virginia Region
Youngs a Care Advantage Inc company is seeking a visionary, people-focused Bilingual Korean/English Director of Community Relations to help us expand our mission of delivering exceptional homecare services.
This full-time role requires regular travel across our Northern Virginia region-supporting teams in Annandale VA, and surrounding areas.
If you're a motivated leader with a passion for building relationships and driving growth, this is your chance to join a winning team. We offer competitive pay, career advancement opportunities, and the chance to make a lasting impact in the communities we serve.
Position Overview
As a key member of the Care Advantage leadership team, reporting to the Senior Vice President of Sales, the Director of Community Relations (DCR) will:
- Serve as the bridge between Care Advantage and the community, fostering trust and collaboration.
- Coordinate and lead community events that highlight our services and values.
- Act as a resource and advocate for community members, ensuring seamless service coordination.
- Generate and manage leads from events, turning opportunities into meaningful client relationships.
- Champion our core values of Compassion, Attitude, Respect, and Excellence in every interaction.
Key Responsibilities
- Build and nurture referral sources through strategic outreach and relationship management.
- Support Medicaid Services Coordinators with client onboarding and service coordination.
- Keep leadership informed with CRM updates, activity reports, and territory analyses.
- Develop and test creative, "out-of-the-box" sales strategies to drive growth.
- Partner with Recruiting and HR to ensure Family Caregiver candidates complete onboarding successfully.
Requirements
- Associate's degree or higher in Social Work or related field (or equivalent experience).
- Bilingual English / Korean (REQUIRED)
- At least 2 years of client/patient support experience with proven customer service excellence.
- Previous home care sales experience preferred.
- Familiarity with the Medicaid application process.
- Strong communication skills-verbal and written-with the ability to inspire and connect.
- Proficiency with Microsoft Office and CRM systems.
- Ability to work both independently and collaboratively across teams.
Why Join Care Advantage?
At Care Advantage, you'll be more than a leader-you'll be a community champion. This role offers the chance to:
- Shape the future of homecare in Northern Virginia.
- Build meaningful connections with clients, families, and partners.
- Grow your career within a supportive, mission-driven organization.
Ready to lead with purpose? Apply today and take the next step in your career journey!
Location: 22003, 22030, 22031, 22032, 22033, 22015, 22027, 22040, 22041, 22042, 22043, 22044, 22046, 22150, 22151, 22152, 22153, 22079, 22060, 22301, 22302, 22303, 22304, 22305, 22306, 22307, 22308, 22309, 22310, 22311, 22312, 22314, 22315, 22201, 22202, 22203, 22204, 22205, 22206, 22207, 22180, 22181, 22182, 22101, 22102, 20170, 20171, 20190, 20191, 20194, 20151
Job Posted by ApplicantPro