Director of Community Life - LTC ( Heartwood Lodge )

Trinity Health

Muskegon, Michigan

JOB DETAILS
SKILLS
Budget Management, Coaching, Communication Skills, Corrective Action, Customer Support/Service, Dental Insurance, Disciplinary Action, Federal Laws and Regulations, Geriatrics, Health Plan, Healthcare, High School Diploma, Interviewing Skills, Intuit Quicken, Leadership, Loans, Long-Term Care, Maintain Compliance, Mentoring, Microsoft Office, Operations Management, People Management, Performance Reviews, Procedure Development, Recreational Therapy, Regulations, State Laws and Regulations, Vision Plan
LOCATION
Muskegon, Michigan
POSTED
9 days ago

Employment Type:

Full time

Shift:

Day Shift

Description:

The Director of Community Life oversees and manages the Community Life Department, ensuring programs and services promote the physical, mental, and psychosocial well-being of residents. This role requires leadership, creativity, and collaboration to deliver a vibrant, person-centered experience that reflects the mission and values of Heartwood Lodge.

Key Responsibilities

  • Lead the Community Life team in creating and implementing a comprehensive activity program that enhances resident and family satisfaction.
  • Foster a warm, welcoming environment aligned with organizational mission, vision, and Sanctuary Values.
  • Develop departmental procedures and maintain compliance with state and federal regulations.
  • Manage departmental budget, staffing, and scheduling to ensure operational efficiency.
  • Recruit, train, mentor, and evaluate staff; provide coaching and disciplinary action as needed.
  • Collaborate with interdisciplinary teams to integrate community life into overall care plans.
  • Conduct resident interviews to design personalized programs based on life history and interests.
  • Monitor and document resident engagement, mood, and progress; adjust programs accordingly.
  • Address resident and family concerns promptly and professionally; lead initiatives for improvement.
  • Support Resident Council and volunteer programs.
  • Participate in surveys, audits, and corrective action planning.
  • Transport residents for outings and appointments as needed.

Qualifications

  • High school diploma or equivalent required; degree or certification in therapeutic recreation or related field preferred.
  • Licensed or eligible for certification as an activities professional or therapeutic recreation specialist; or equivalent experience in social/recreational programs.
  • Minimum 2 years’ experience in health care or geriatric setting; supervisory experience preferred.
  • Knowledge of long-term care regulations.
  • Strong leadership, communication, and customer service skills.
  • Proficiency in Microsoft Office and basic technology tools.
  • Ability to obtain Chauffeur’s license within 3 months of hire.
  • Flexible, self-motivated, and able to work in a fast-paced environment.

What Perks and Benefits Can You Look Forward to?

  • Paid holidays and generous Paid Time Off (PTO)
  • Up to $4,000 in tuition reimbursement annually!
  • Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
  • Day 1 Benefits - Low cost medical, dental and vision insurance plans. Enjoy lower cost medical services when you visit facilities within the Trinity Health network.
  • Daily-pay options
  • Fast response interview times and job offers!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

About the Company

T

Trinity Health

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. It is a family of 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, the Trinity Health system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. In fiscal year 2023, the Livonia, Michigan-based health system invested $1.5 billion in its communities in the form of charity care and other community benefit programs.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
WEBSITE
https://jobs.trinity-health.org/search-results