Director of Commercial & Marketing

Job Summary

Hiring Range: $172,972.80 - $240,859.44/Year. It is anticipated that the hiring rate offered will be +/- the midpoint range depending on qualifications.

Port Corpus Christi Authority (PCCA) is seeking a strategic Director of Commercial and Marketing to work closely with Senior Management in defining and advancing the Port’s commercial vision, market positioning, and revenue growth strategy. This role will provide leadership across commercial planning, marketing, and market engagement initiatives, ensuring alignment with PCCA’s long-term objectives, while supporting the Chief Commercial Officer.

ESSENTIAL FUNCTIONS

• Develops and executes a comprehensive commercial and marketing strategy aligned with PCCA’s long-term strategic plan.
• Leads the retention and expansion of existing customer relationships, increasing Port revenues through active engagement with the current customer base.
• Supports business development opportunities by collaborating with internal teams to determine feasibility and alignment with Port objectives.
• Establishes, monitors, and reports on key performance indicators (KPIs) related to revenue growth, pipeline of opportunities, customer retention, market share, and diversification.
• Establishes rapport and maintains long-term, value-driven relationships with customers, business partners, and key stakeholders.
• Maintains a strong working knowledge of market conditions, customer needs, and external factors impacting Port customers and operations.
• Recommends enhancements or changes to Port services to better meet customer needs and support revenue growth.
• Monitors regional, national, and global industry trends impacting port operations, logistics, and trade.
• Leads commercial planning efforts to optimize utilization of existing infrastructure, assets, and capacity while maximizing revenue opportunities.
• Demonstrates comprehensive knowledge of PCCA lease agreements, including contractual structures, obligations, and negotiation strategies.
• Coordinates with multiple internal departments to analyze deal and contract requirements and ensure timely and effective implementation.
• Leads contract and deal negotiations for new leases and agreements.
• Develops and delivers professional presentations, proposals, and promotional materials to support marketing and business development efforts.
• Analyzes pricing, tariffs, and revenue models; recommends adjustments to maximize value while maintaining competitiveness.
• Represents PCCA at trade shows, customer meetings, community engagements, and industry-related events.
• Develops and manages departmental budgets, forecasts, and financial plans in alignment with organizational priorities.
• Fosters customer service excellence through effective communication, staff engagement, and continuous improvement initiatives.
• Participates as a member of the Strategic Leadership Team (SLT) to support enterprise-wide goals and priorities
• Builds, manages, and sustains a high-performing department through recruiting, training, mentoring, performance evaluation, and appropriate disciplinary actions.
• Leads, motivates, and supervises assigned staff; recommends promotions, compensation adjustments, and professional development opportunities.
• Operates independently while contributing as a collaborative team leader, maintaining a high level of professionalism and integrity at all times.
• CPR certified or ability to obtain CPR certification within the first year of employment
• Tier (1) status designation

• Degree in Business or Management or equivalent required, MBA preferred from an accredited college or university
• Ability to obtain and maintain a Transportation Worker Identification Credential (TWIC) during course of employment
• Valid driver’s license

• 7+years of experience in sales, commercial or marketing or duties outlined
• Proven record of success in sales and marketing of professional services/solutions with clients within the targeted market segments
• Successful track record of managing a large portfolio of customers
• In-depth knowledge of port operations, marine terminals, logistics, and supply chain dynamics, including how infrastructure capacity and operational constraints impact commercial opportunities.
• Understanding of customer relationship management (CRM) principles and long-term account development strategies.
• Familiarity with financial concepts including budgeting, forecasting, pricing models, revenue analysis, and return on investment evaluation.
• Knowledge of market research methods, competitive analysis, and industry trend monitoring to support informed commercial and strategic decision-making.
• Working knowledge of lease structures, tariffs, contracts, and concession agreements commonly used by port authorities and public entities.
• History of creating effective working relationships across functional lines and managing and working with people from diverse backgrounds and areas of technical expertise
• Experienced negotiator with strong written and oral communication skills negotiating and analyzing contracts; proficiency with computer applications and internet
• Experience interviewing, training and mentoring staff to meet ongoing challenges and to strengthen the department
• Problem-solving, consensus building, and experience working effectively within an energetic and dedicated team
• Proficiency in professional business communication, including preparation of presentations, proposals, reports, and executive briefings.
• Broad knowledge of the principles, practices and techniques of effective employee supervision, including instructing, training, planning, delegating, motivating and evaluating work/performance
• Knowledge of interpersonal and public communications techniques
• Effective collaboration, partnership and problem-solving skills
• Knowledge of administrative practices and policies related to budget, personnel and cost control required
• Knowledge of the principles and practices of contract administration and compliance preferred, along with effective negotiation principles and techniques

• Innovative thinking to put in place effective partnerships with strategic value; strong analytical skills and understanding of client needs, with a solid customer service orientation
• Drive and initiative to create dynamic partnerships with existing customers
• Ability to interpret strategic plans and translate organizational objectives into actionable commercial and marketing initiatives.
• Ability to balance collaboration with a healthy competitive edge to keep a team energized toward its goals
• Gravitas expected of a business development leader with sustainable success, stature to earn the respect of others; formidable reputation for integrity, ethics and strong business acumen
• Ability to plan, direct, coordinate and review the work of subordinate personnel
• Effective communication skills with ability to keep audience interest
• Ability to guide and train staff in work procedures and techniques and provide for their professional development
• Strong leader and problem-solver with a collaborative style of effective management
• Strong manager of people who is capable of motivating and energizing staff, and with a hands-on approach and willingness to lead by example
• Ability to prepare clear, concise reports, notes, correspondence and other written materials and to review, revise and edit materials
• Ability to define issues, perform research, evaluate alternatives and develop sound, independent conclusions and recommendations
• Ability to work well within a fast-paced environment, tight deadlines, and a multitude of projects and changing priorities
• High-level organizational and planning skills; ability to set priorities, take initiative and exercise sound independent judgment
• Proficiency in MS Office, including Word and Excel, Outlook and other related applications
• Ability to understand, interpret, and apply all PCCA policies, promotes and adheres to the SEAPORT values, state/federal laws
• Maintain good employee relations and encourages and fosters a helpful environment where teamwork prevails. Assists senior management and office staff where appropriate

• Ability to perform essential job functions, including but not limited to frequent standing, walking, sitting, speaking or hearing, typing and occasional reaching, stooping, kneeling, lifting and/or moving up to 20 pounds with or without reasonable accommodation
• Must be able to walk and stand on level and/or inclined, climb stairs, ramps, ladders and work stands. Must be able to crouch, crawl, grasp/handle objects, use finger dexterity, bend elbow/knee and reach above/below shoulders
• Ability to work in a general office environment, with some exposure to the elements when visiting worksites
• Ability to operate light-weight highway vehicles and standard office equipment and to work the requisite hours to fulfill position objectives, including evenings and/or weekends, as needed

PCCA employees are offered a comprehensive benefits package:

• Competitive salary paid bi-weekly
• Texas County & District Retirement System (TCDRS)
• 457(b) Deferred Compensation Plan and Roth
• Low-cost, high quality benefit package including health, dental & vision insurance
• Health Savings and Flexible Spending Accounts
• Voluntary life and AD&D, disability, supplemental, and pet insurance
• Virtual care telemedicine 24/7 with $0 copay (medical, mental health, dermatology, nutrition, neck & back care)
• Education Assistance Program (tuition reimbursement)
• 529 Education Savings Plan
• Passes to local venues, such as the Texas State Aquarium and the USS Lexington Museum
• Paid leave (vacation, sick, bereavement, jury duty, parental)
• Fourteen (14) paid holidays
• Employee assistance program, volunteer time off, referral program, and wellbeing benefits
• Salary commensurate with experience

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