Director of Clinical Standards

Director of Clinical Standards

Randolph, MA | Adult Services

Position Summary

The Director of Clinical Standards supports the Vice President of Clinical Quality & Standards in advancing high-quality, evidence-based services across May Institute. This role focuses on the implementation and oversight of clinical service standards, quality assurance processes, and compliance initiatives within assigned programs or regions.

Working collaboratively with clinical and operational leaders, the Director helps ensure that clinical practices align with organizational expectations, regulatory requirements, and best practices. This individual contributes to quality improvement efforts by monitoring performance, supporting audits, and assisting in the translation of clinical standards into daily practice.

The Director plays an important role in supporting program teams, reinforcing accountability, and promoting consistency in clinical care and documentation.

What You'll Do

• Support the implementation of organization-wide clinical service standards and quality improvement initiatives.
• Partner with program leadership to monitor clinical performance, identify trends, and escalate concerns to senior leadership.
• Conduct routine audits and reviews of clinical documentation, treatment implementation, and compliance with internal and external standards.
• Assist in the collection and analysis of client outcome data, ensuring treatment plans are data-informed and regularly reviewed.
• Collaborate with the VP, Sr. Director, and Directors to support audits, accreditation reviews, and licensing inspections.
• Provide clinical guidance and consultation to program teams, including support for behavior assessments, skill acquisition programming, and select case reviews.
• Participate in peer review processes and clinical consultation forums to promote consistency and quality in service delivery.
• Assist in the development and facilitation of training related to clinical standards, documentation expectations, and compliance requirements.
• Support adherence to evolving payor requirements, regulatory standards, and organizational policies.
• Communicate audit findings, trends, and recommendations to program and clinical leadership in a clear and actionable manner.
• Promote the use of evidence-based practices and reinforce a culture of continuous learning and improvement.
• Mentor and support clinicians in strengthening clinical skills, documentation quality, and adherence to best practices.

What You'll Bring

• Master's or Doctoral degree in Psychology, Applied Behavior Analysis, Education, or a related clinical field.
• Board Certified Behavior Analyst (BCBA) required, and state licensure.
• Minimum of 7-8 years of clinical experience, preferably with individuals with ASD and developmental disabilities.
• Strong knowledge of applied behavior analysis, evidence-based interventions, and person-centered care.
• Working knowledge of state and federal regulatory requirements (e.g., CARF, DESE, DDS, Medicaid).
• Experience supporting clinical quality initiatives, audits, or compliance activities.
• Strong analytical, organizational, and problem-solving skills.
• Effective communication skills, with the ability to present information clearly to clinical teams and leadership.
• Demonstrated ability to collaborate across teams and support program-level implementation.
• High level of professionalism, attention to detail, and commitment to quality care.
• Alignment with the mission and values of May Institute.

Why Join Us?

• Competitive pay: $105,000-$115,000
• Health Benefits: Medical, dental, and vision insurance.
• Education Support: Tuition reimbursement & student loan repayment.
• Retirement Planning: 403B with employer match.
• Career Growth: Paid training and advancement pathways.
• Well-Being Support: Access to our Employee Assistance Program (EAP) for 24/7 support.
• Flexibility: Dependent care FSA and additional voluntary benefits.

Make a positive impact - Apply today!