Director of Clinical Services - Nursing

Joseph House

Washington, DC

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JOB DETAILS

SALARY

$88,000–$100,000 Per Year

SKILLS

Administrative Skills, Analysis Skills, Behavioral Health, Best Practices, Business Strategy, Cancer, Case Management, Certified Case Manager (CCM), Clinical Medicine, Clinical Nursing, Clinical Support, Communication Skills, Community and Social Services, Cross-Functional, Customer Relations, Customer Support/Service, Data Entry, Data Management, Dental Insurance, Detail Oriented, Discharge Plans, Disease, Documentation, Driver's License, Financial Administration, Funding, Fundraising, Government, Grant Writing, HIV/AIDS (Acquired Immune Deficiency Syndrome), Health Insurance, Health Plan, Healthcare, Homeless Services, Internet Service Providers, Interpersonal Skills, Leadership, Legal Standards, Licensed Practical Nurse/Licensed Vocational Nurse, Licensing, Maintain Compliance, Medications, Nonprofit, Nursing, Operations, Organizational Skills, People Management, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Quality of Care, Realtime Communications, Registered Nurse (RN), Regulations, Regulatory Compliance, Risk Management, Service Delivery, Social Work, Standards of Care, Strategic Planning, Substance Abuse, Time Management, Vision Plan, Writing Skills

LOCATION

Washington, DC

POSTED

29 days ago

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Joseph’s House is a residential respite care home in NW Washington, DC that serves primarily previously homeless men and women with advanced HIV disease and/or terminal cancer. For most of these residents, some combination of mental illness, stigma, isolation, substance abuse, poverty, and/or domestic violence have prevented them from successfully managing their HIV disease and cancer.

Once medically stabilized, many Joseph’s House residents transition to post-residential case management. These services include medication management, housing, counseling, life skills training, advocacy, transportation, and community activities.

Job Summary:
The Director of Clinical Services at Joseph’s House is a multidisciplinary team member, including a registered nurse, clinical coordinator, executive director, and staff, who provides comprehensive intake, assessment, discharge planning, and case management services to all Joseph’s House Community members. The Director of Clinical Services works directly with the executive director, nurses, a social worker, a non-medical case management team, staff, residents, community friends, and community partners. The Director of Clinical Services supports the Executive Director in managing and administering the daily operations of Joseph’s House to ensure that quality of care and financial and legal standards are met in alignment with the expectations of residents, government authorities, and private foundations.

Responsibilities:
Clinical Oversight & Quality of Care

Ensure high-quality, person-centered care is provided in alignment with medical and behavioral health standards
Supervise clinical staff, including nurses, aides, and social workers, ensuring proper documentation and adherence to care plans
Monitor resident health status, review assessments, and oversee the development and implementation of individualized service plan (ISPs).

Program Management and Service Delivery
Provide information, advice, and counsel to the Executive Director and management in Joseph House services' planning,
development, and operation
Support the organization's daily operations to ensure smooth and efficient functioning
Oversee coordination of delivery of other community-based services on behalf of individual residents
Oversee resident care plans, ensuring that individualized care plans are developed, implemented, and regularly updated to meet
residents' medical and personal needs while maintaining a high standard of care.

Hiring, Staff Supervision, and Development
Recruit, train, and supervise staff, ensuring adherence to best practices
Provide leadership and support to nursing and caregiving staff, ensuring compliance with healthcare regulations, proper
documentation, and best practices in resident care
Oversee multidisciplinary team activities to ensure the cohesiveness of the team and the efficiency of organizational processes
In concert with key staff, assess referrals and welcome new residents. Supervise, support, and evaluate registered nurses, social
workers
Ensure administrative and social work responsibilities are completed on time using innovative and compassionate approaches to
mitigating barriers
Identify staff training needs and create access to educational opportunities to promote evidence-based, trauma-informed care in line
with our program goals.

Financial and Administrative Oversight
Assist with grant applications and funding efforts while managing monthly program data entry and reporting
Actively engage with stakeholders and participate in community outreach initiatives
Conduct and/or participate in staff and community meetings
Document all service activities provided to community members for funding purposes.

Community and Stakeholder Engagement
Build rapport and establish trusting, respectful relationships with clients and families
Participate in evaluating prospective, new, and existing clients based on their needs, barriers, and goals
Assist in developing an individualized discharge plan for every resident
Develop and regularly update a Service Plan for every community member
Address client concerns and goals in real-time using practical communication skills with the client and nurse case management
team
Identify appropriate community-based resources for community members (housing, counseling/treatment, employment) and
advocate for these resources.

Regulatory Compliance and Safety
Maintain records and documentation following legal standards
Ensure adherence to healthcare, licensing, and safety regulations
Assist with overseeing risk management and emergency preparedness.

Strategic Planning and Organizational Growth
Support the Executive Director in developing and implementing strategic initiatives
Collaborate with staff and external stakeholders to identify additional opportunities for programmatic innovation and expansion that
represent our values of Love, Advocacy, Service, Welcome, and Growth. Identify areas for organizational improvement and implement
effective processes/plans to move the organization forward.

Compensation
$88,000 - $100,000 annual salary

Education and Experience
At least 5 years of case management and community outreach experience
A background in nursing and a current DC RN or LPN license are required
A minimum of 2 years working with vulnerable populations, including homelessness, substance use, mental illness, and HIV/AIDS
Experience in fundraising, as well as participating in and speaking at meetings and panel discussions
Previous experience in management is a plus.

Required Skills/Abilities
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Committed to leading, managing, and collaborating with people at all levels
Willing and able to give guidance to a community-based, non-profit program serving diverse individuals who are very ill, homeless,
and with a history of substance abuse and/or mental illness
Able to communicate effectively and work with government and other representatives of community-based, public, private, and
nonprofit organizations and foundations
Able to communicate Joseph’s House mission to individual donors
Ability to prioritize tasks
Ability to function well in a high-paced and, at times, stressful environment
Ability to remain calm, de-escalate conflict, and manage stress.

Other Requirements
Ability to drive a vehicle
Valid and unrestricted driver’s license
Proof of vaccination against COVID-19 and any other required vaccinations
Proof of TB testing

We are seeking candidates who are local to the DC Metro area. This hybrid position requires a few days in the office each week with some flexibility in scheduling.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.

We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact the organization’s Human Resources department.

Director of Clinical Services - Nursing

Joseph House

Washington, DC

About the Company

Joseph House

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