Director of Clinical Performance – Care Gap Closure & Integrity

Urrly

Tampa, FL(remote)

JOB DETAILS
SALARY
$150,000–$160,000
SKILLS
Clinical Support, Continuous Improvement, Cross-Functional, Diversity Recruiting, Documentation, Gap Closure, Healthcare, Healthcare Effectiveness Data and Information Set (HEDIS), Home Care, Leadership, Medicaid, Medicare, Performance Management, Performance Metrics, Problem Solving Skills, Quality Assurance, Quality Management, Quality Metrics, Quality Monitoring, Risk, Scalable System Development, Team Lead/Manager, Telehealth, Work From Home
LOCATION
Tampa, FL
POSTED
30+ days ago

Drive HEDIS, STARS, and care gap performance for a growing healthcare organization—fully remote.

Director of Clinical Performance – Care Gap Closure & Integrity

  • Location/Type: Remote
  • Pay: $150,000–$160,000 base + bonus
  • Schedule: Full-time, standard business hours

This is an operational leadership role focused on HEDIS, STARS, risk adjustment, documentation integrity, and care gap closure. You'll help improve quality performance across telehealth and in-home care programs while building scalable, compliant processes.

What You'll Do

  • Lead care gap closure initiatives across clinical programs
  • Improve HEDIS and STARS performance
  • Drive documentation accuracy and coding integrity
  • Identify performance gaps and implement solutions
  • Monitor quality metrics and operational trends
  • Build audit-ready validation processes
  • Partner with Clinical Operations, Compliance, and Analytics

Must-Haves

  • 5+ years HEDIS, STARS, or quality operations experience
  • Strong risk adjustment knowledge
  • Experience with documentation and coding workflows
  • Proven care gap closure experience
  • Understanding of Medicare Advantage programs
  • Experience improving quality performance metrics

Nice to Have

  • Medicaid quality program experience
  • Telehealth operations experience
  • In-home care program experience
  • Team leadership or management experience
  • Audit response or QA program experience

Perks & Pay

  • Pay: $150,000–$160,000 base
  • Bonus opportunity
  • Fully remote work environment
  • Executive visibility and influence
  • High-impact growth role

Schedule & Setup

  • Full-time remote role
  • Standard weekday schedule
  • Cross-functional collaboration
  • Supports distributed clinical teams

Impact & Growth

Your work directly improves care gap completion, documentation quality, coding accuracy, and quality performance.

Own critical initiatives that influence HEDIS, STARS, audit readiness, and organizational outcomes from day one.

You like solving operational problems. You focus on execution, measurable outcomes, and continuous improvement.

At Urrly, fairness matters. We use AI to review every application against the same clear requirements for the role. This means every candidate is evaluated on job-related factors like skills, certifications, and experience—not on personal attributes such as gender, race, age, or background. Our goal is to create a more objective, consistent, and equal opportunity hiring process for all applicants.

Apply Today to lead care gap closure and quality performance initiatives from anywhere.

About the Company

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Urrly