ApplyDescriptionThe Director of Client Services plays a vital role in the organization by capturing new sales, establishing new client and partner relationships, identifying new opportunities outside of existing relationships and generating interest in Briljent's services in the state, federal or corporate sector in support of the execution of developed marketing plans.Must be eligible to work in the United States. No sponsorships are available currently.Responsibilities:Both independently and in collaboration with the Business Development team members, prepares and executes action plans to procure business for BriljentResponsible for acquiring new business and driving the market towards Briljent offeringsResponsible for identifying and cultivating new relationships that result in additional business for BriljentContinually drives new opportunities by establishing and strengthening relationships with industry influencers and strategic partnersTravels to prospective client and partner offices or meeting sites on a regular basis to develop in-person relationships and potential partnershipsAttends networking events and conferences to seek out new client or partner relationships and win new businessProvides significant input on business development strategy to the Business Development TeamEstablishes individual goals and performance metrics in close collaboration with the VP of Business DevelopmentDevelops, in conjunction with others or independently, sales strategies that best meet Briljent's needsDevelops and maintains knowledge of Briljents capabilities and offeringsConsults with potential clients and partners to develop strategies and solutionsManages preparation of proposals, presentations and negotiates contractsMaintains accurate account of activities using the Salesforce CRMPrepares required sales status reports that include activity, follow-up, closings, and adherence to key performance indicators and revenue targetsRequirementsConsultative Mindset: Listening and Understanding client needs and tailoring solutionsStrong preference for experience leading business development or sales activities for Health and Human Service clients Emphasis on Medicaid, Public Health, and Health Information Exchange experienceAbility to successfully use consultative sales approachesExcellent written communication skills including persuasive writingExcellent verbal communication skills and demonstrated ability to speak clearly and persuasively in positive or negative situationsBe able to effectively, respectfully, and pro-actively communicate with team members and subject matter expertsHigh level of attention to detail and the ability to generate creative solutionsStrong working knowledge of Microsoft productsUnderstanding of and ability to use a CRMAbility to travel to client locations in a timely mannerApproachable by being open, friendly, and flexible with all team membersComfortable meeting with a team to collaborate and discuss progressAble to remain composed under pressureAble to effectively cope with ambiguity, move forward without all the answers in place, and not get distressed when things are up in the airAble to balance time and tasks, focus on priorities while keeping an eye on all tasks that need to be completed to bring project deliverables in on timeEducation and Experience:Bachelors degree in marketing, business, or a related field and five to ten years of experience in sales or business procurement, or an equivalent combination of education and experienceExperience selling professional services over products/technology is preferableDemonstrated experience establishing sales strategies and selling to an annual sales forecastDemonstrated experience managing proposal efforts, as well as ability to effectively market Briljent's capabilitiesExperience and understanding of professional consulting services including, training, project management, change management, strategic planning, and business analysisDemonstrated working knowledge of marketing techniques and financial principlesDemonstrated effective group presentation skillsDemonstrated professionalism, diplomacy, sensitivity, and tact to portray Briljent in a positive mannerProven ability to prioritize and plan work activities, use time efficiently, set goals and objectives and develop realistic action plansDemonstrated ability to work well with others, perform under pressure, and meet expected deadlinesWhat else does it take to be successful at Briljent?Consultative Mindset -Listen. Stay client-focused. Understand and prioritize the needs, goals, and concerns of clients Customize solutions to meet the specific requirements and expectations. Encourage open-communication and collaborationFlexible - Be open to change and adaptable to new situations, ideas, and approachesLearning Leader - At Briljent, we seek new ideas, find creative ways to hone skills, and share lessons learned so we can continually bring our best to our clients. Its not always easy. Honestly, its not always comfortable. But thats okay. We love a good challengeImpeccable Integrity - Maintain a high level of integrity, honesty and ethics in all interactions and decision making. Do whats right, do what you say youre going to do, and do it all honestlyPhysical Requirements & Environmental Conditions: An employee must meet these physical demands to successfully perform the essential functions of this job. Employee is regularly required to talk or hear, sit, and utilize technology tools such as a laptop computer for extended periods of time. Specific vision abilities include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Briljent is a solutions-based company. Solutions come from creative ideas; ideas come from being creative with differences. Briljent believes diversity and inclusion are critical to the success of the company. Employment at Briljent is based on merit and professional qualifications. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, national origin, disability, age, veteran status, marital status or any other basis protected by federal, state or local law, regulation or ordinance.