Assisted Living, Cleaning Equipment, Communication Skills, Community Support, Computer Skills, Data Quality, Database Administration, Detail Oriented, Documentation, EMT-Paramedics, Event Management, Finance, Funding, Fundraising, Genetics, Home Care, Interpersonal Skills, Legal, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Military, Multitasking, Needs Assessment, Nonprofit, Nursing, Operational Support, Organizational Skills, Physical Demands, Presentation/Verbal Skills, Primary Care, Project/Program Coordination, Prosthetics, Stewardship, Team Lead/Manager, Team Player, Thin Layer Chromatography, Time Management, Volunteer Management, Writing Skills
About Twin Lakes
Twin Lakes Community is a leader in senior services, offering Independent Living, Assisted Living, Memory Care, and Skilled Nursing on one campus. We also provide a primary care clinic, on-site therapy, EMT responders, home care, and adult day services. Serving 850 residents and supported by 450 employees, TLC is recognized among the nation's most successful nonprofit Continuing Care Retirement Communities (CCRC).
Our team delivers person-centered care in a supportive, engaging environment where connection, dignity, and wellness matter. Every role contributes to vibrant living, engaging experiences for residents across campus. TLC offers continuing education, career growth, and flexible scheduling to support work-life balance. Full time employees are eligible for a comprehensive benefits package. Be a part of something meaningful - join our team.
POSITION SUMMARY
Support the organizational mission through cultivating and engaging donors to generate gifts to accomplish the funding priorities of Twin Lakes Community. Provides effective operations support for all fundraising and constituent management activities including, but not limited to, donor records and reports, database management, fundraising appeals, donor acknowledgement, gift processing and reports and event planning and execution. Supervises Volunteer Coordinator and assists with development and growth of campus-wide volunteer services.
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Plans and executes annual fund appeal and other development tasks.
- Plans and coordinates all development events.
- Assists in the planning and execution of community wide events supporting various departments, levels of care and the broader community.
- Develop and maintain relationships with all stakeholders.
- Work with department heads, administrators and directors to understand needs and market them to appropriate constituent groups.
- Oversees and maintains donor database to ensure data integrity.
- Processes and records all gifts made to Twin Lakes in a timely manner.
- Manages online donation page, requests for matching gifts, and online donor inquiries.
- Prepares, reviews, and edits acknowledgement(s) of all gifts in a timely manner; provides careful review of gift documentation, follows up on gift reports, and related documentation in database.
- Ensures that all development communications, correspondence, and materials are grammatically correct.
- Serves as the point of contact with the Finance Department, including requests regarding annual audits.
- Strong team leader and participant. Willing to assume responsibility for the completion of a variety of tasks, large and small, to meet organizational goals.
- Exceptional planning skills; goal, results and detail oriented and the ability to set and meet deadlines.
- Performs a wide range of job duties as assigned and requested.
Specific Requirements
- Possess the ability to make independent decisions when circumstances warrant it.
- Able to manage time, multiple tasks, and projects
- Have strong self-awareness and interpersonal skills
- Work in a team oriented setting
- Willing to work a varied schedule
- Good judgment and decision-making capability
- Must be a reliable and conscientious self-starter, with excellent attention to detail and ability to coordinate multiple projects and deadlines
Education and/or Experience
- A Bachelor's degree from an accredited college or university with relevant major coursework
- Minimum of three years fundraising, stewardship and donor relationship experience
- Outstanding computer skills. Must be proficient with MS Office programs (Word, Excel, Outlook).
- Excellent written and oral communication skills.
- Experience in building and maintaining strong relationships with residents, staff, board and community members, building respect, consensus, and trust.
Working Conditions and Physical Demands
The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Able to sit, stand, bend, reach and move intermittently during work.
- Performance of job duties subject to frequent interruptions.
- Regularly communicate with supervisor and other staff, volunteers, family members and guests.
- Possess sight/hearing senses, or use prosthetics that enable these senses to meet the responsibilities of the job.
- Able to operate various types of cleaning equipment safely and properly.
- Able to lift, push, pull, and move equipment, supplies, etc., up to 25 pounds and transport up to 250 pounds with assistive device.
- May be required to adjust scheduled time or work beyond normal hours for planned activities/events and emergencies.
Twin Lakes Community is an Equal Opportunity Employer committed to administering all employment activities without discrimination and to considering qualified applicants without regard to race, color, religion (including pregnancy and related conditions), sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran or military status, political affiliation, or any other status protected by applicable federal, state, or local law; we provide reasonable accommodations for religious practices and for individuals with disabilities and foster a collaborative, inclusive environment where diverse perspectives are respected and all individuals feel secure, welcome, and heard.