Director of Central Business Office

Summary of Duties

Responsible for managing and coordinating the billing and collection activities for all business units.  Monitors and communicates timelines.  Monitors and communicates timelines Develops and implements policies, procedures and processes to minimize days in accounts receivable while ensuring positive public relations.   

Essential Job Functions

1. Develops and implements policies, procedures and processes in the admitting, billing and collection areas to minimize days in accounts receivable and comply with all regulatory and compliance guidelines.
2. Develops and implements information technology initiatives to increase the efficiency of the CBO operations.
3. Directs and supervises CBO personnel.
4. Interviews, recruits, trains and orients new personnel.
5. Monitors accounts receivable agings.
6. Establishes production goals for CBO personnel.
7. Develops and implements action plans to resolve billing and collection issues.
8. Maintains appropriate financial data via spreadsheets.
9. Prepares and reviews month end reports as directed.
10. Maintains/monitors all computer billing software systems.
11. Maintains/monitors the insurance verification software systems.
12. Monitors and communicates timelines for reviews by third party payors.
13. Maintains access for CBO personnel to the Medicare systems.
14. Monitors and manages activities with clearing house vendors.
15. Maintains/monitors the insurance verification software systems.
16. Monitors and communicates timelines for reviews by third party payors.
17. Performs other duties as directed.

Education

Bachelor’s degree in business required. Related experience may be considered in lieu of degree.

Experience

A minimum of five (5) years experience in healthcare accounts receivable billing and collections and three (3) years in a management position required.