Director of Catering

University Of Charleston, Inc., The

Charleston, WV

JOB DETAILS
SKILLS
Administrative Management, Billing, Budget Management, Budgeting, Business Development, Catering Services, Coaching, Communication Skills, Conferences, Consulting, Continuous Improvement, Cook Dishes, Cost Control, Customer Experience, Customer Satisfaction, Customer Support/Service, Event Management, Financial Administration, Financial Operations, Food Presentation, Food Quality, Food Services, Forecasting, Leadership, Logistics, Maintain Compliance, Menu Development, Microsoft Office, Operational Support, Organizational Skills, Pricing, Proposal Schedule, Reconciliation, Record Keeping, Regulations, Safety Standards, Safety/Work Safety, Sanitation, Schedule Development, ServSafe Certification, Shipping/Receiving, Strategic Planning
LOCATION
Charleston, WV
POSTED
30+ days ago

Posted February 18, 2026

Director of Catering Food Service AVI Foodsystems

Position Summary

AVI Foodsystems is seeking a dynamic service-driven leader to serve as Director of Catering at the University of Charleston. This position is employed by AVI Foodsystems and based full-time on the University of Charleston campus where the Director of Catering oversees all catering operations supporting university events and external clients.

The Director of Catering is responsible for the strategic planning, execution, and financial performance of the catering program, ensuring exceptional service, strong campus partnerships, and seamless delivery for events ranging from daily campus functions to major university and community events, including conferences, weddings, and special programs.

The full-time exempt position reports to the Resident Director.

Essential Responsibilities

Leadership & Operations

• Lead and manage all on- and off-campus catering operations, ensuring high-quality service and consistent execution. • Recruit, hire, train, schedule, and develop catering staff, fostering a culture of professionalism, hospitality, and accountability. • Oversee event execution, including food preparation, transportation, setup, service, breakdown, and post-event follow-up. • Maintain operational standards for safety, sanitation, food quality, and presentation. • Ensure compliance with all health, safety, and food service regulations, including ServSafe standards.

Client & Campus Partnership

• Serve as the primary catering liaison to University of Charleston departments, event planners, and external clients. • Collaborate closely with university stakeholders, facilities, event services, culinary leadership, and AVI management to ensure successful events. • Consult with clients on menus, service styles, logistics, timelines, and event flow to deliver exceptional experiences. • Represent the catering program in a professional, responsive, and solutions-oriented manner.

Financial & Administrative Management

• Manage catering budgets, pricing, invoicing, and financial performance, including food, labor, and supply cost controls. • Oversee ordering, receiving, inventory, billing, and reconciliation processes. • Maintain accurate event records, contracts, and reports to support forecasting, planning, and business development. • Utilize catering management and billing systems and Microsoft Office tools for scheduling, proposals, and reporting.

Quality & Continuous Improvement

• Train and coach staff in service standards, customer experience, and service recovery. • Evaluate event outcomes and implement improvements to enhance efficiency, quality, and client satisfaction. • Support menu development and presentation standards in partnership with culinary leadership. • Promote a hands-on, visible leadership presence during events and peak service times.

Qualifications

Required

• 2 years of progressive management experience in catering, hospitality, or food service operations. • Proven ability to lead, train, and motivate teams in a fast-paced service environment. • Strong organizational, communication, and customer service skills. • Financial and operational acumen, including budgeting and cost control. • Proficiency with Microsoft Office and catering event management or billing systems. • Ability to work a flexible schedule, including evenings and weekends, as required by events. • Operational knowledge of commercial kitchen and catering equipment. • Preferred: ServSafe Certification or ability to obtain. • Experience in a university conference or large-scale event environment.

AVI Foodsystems Benefits

• Competitive compensation • Health, dental, vision, and life insurance • 401k with generous company match • Paid vacation and holidays • Professional development and growth opportunities • Supportive team-oriented culture

AVI Foodsystems pre-employment drug testing required.

Interested applicants must apply for this position through the AVI Foodsystems website using the link below: https://www.avifoodsystems.com/careers/location/CHARLESTON7CWV7CUS&jobId=a76558c9-0951-68df-4b57-73aacc1f8a98

AVI Foodsystems is an Equal Opportunity Employer.

About the Company

U

University Of Charleston, Inc., The