Director of Business Office

Acadia Healthcare

El Paso, TX

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JOB DETAILS

SKILLS

Accounting Software, Accounts Receivable, Acute Care, Auto Insurance, Automotive Repair and Maintenance, Behavioral Health, Billing, Business Administration, Cash Flow, Claims Management, Communication Skills, Corrective Action, Credit and Collections, Driver's License, Financial Management, High School Diploma, Hospital, Leadership, Maintain Compliance, Medical Billing, Metrics, Operational Strategy, Operations Management, Outpatient Care, Patient Care, People Management, Performance Management, Problem Solving Skills, Psychiatry and Mental Health, Reimbursement, Set Goals, Statistical Reports, Third-Party Payer, Time Management, Trend Analysis

LOCATION

El Paso, TX

POSTED

Today

Overview

Rio Vista Behavioral Health Hospital, located in El Paso, Texas, is a premier inpatient psychiatric facility providing comprehensive mental health and substance use treatment for adolescents and adults. The hospital offers individualized, evidence-based care in a structured and therapeutic environment, serving high-acuity patients with conditions such as depression, anxiety, trauma, and psychosis while supporting long-term recovery through both inpatient and outpatient programs.

We are seeking a dynamic Director of Business Office (Revenue Cycle) to lead and optimize all revenue cycle functions, including admissions, billing, collections, and reimbursement strategies. This leader will play a critical role in driving financial performance, improving operational efficiencies, and ensuring compliance while partnering with hospital leadership to support Rio Vista's mission of delivering high-quality patient care.

PURPOSE STATEMENT:

Plan, develop, organize, implement, evaluate and supervise business office activities including the financial counselling, billing and collections functions for all service lines.

Responsibilities

ESSENTIAL FUNCTIONS:

Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO.
Establish and maintain controls for all cash collected and posted in patient accounting system.
Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
Maintain effective communication with the leadership team to ensure that all third-party compliance guidelines are met.

Select and monitor outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices.
Lead and provide operational directives for all Business office activities related to the claim's management and collections of the facility receivables and ensure timely, efficient cash collections to support the overall financial goals of the facility.
Define and provide the necessary support and leadership to achieve departmental goals and objectives.
Review all statistical reports to monitor trends and determine operational deficiencies and implement corrective action plans as necessary.
Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage.

Manage and direct subordinate staff to identify goals and objectives.

OTHER FUNCTIONS:

Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

High school diploma or equivalent required. Bachelor's degree in Business Administration or related field preferred.
Five or more years' job-related experience required. Preferably in behavioral health.
Three or more years' supervisory experience required.

Strong revenue cycle technical skills required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.

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About the Company

Acadia Healthcare

Headquartered in Franklin, Tennessee, Acadia Healthcare was established in January 2005 to develop and operate a network of behavioral health facilities across the country. Acadia provides premier psychiatric and chemical dependency services to its patients in a variety of settings, including inpatient psychiatric hospitals, residential treatment centers, outpatient clinics, and therapeutic school based programs.

Acadia Healthcare’s mission is to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioral health and addiction disorders.

Acadia’s management style and philosophy is one of collaboration and flexibility as we create an energetic and team oriented service delivery system. Our organization values input from employees, physicians, and all strategic alliances. As evidenced in our mission statement, Acadia Healthcare’s mission is to create behavioral health centers where people receive care that enables them to regain hope in a supportive, caring environment. We want Acadia to be synonymous with excellent care, phenomenal customer service and an unparalleled commitment to our patients, staff, physicians, and community.

Acadia is a provider of inpatient behavioral healthcare services. Acadia operates a network of 201 behavioral healthcare facilities with approximately 8,300 beds in 37 states, the United Kingdom and Puerto Rico. Acadia provides psychiatric and chemical dependency services to its patients in a variety of settings, including inpatient psychiatric hospitals, residential treatment centers, outpatient clinics, and therapeutic school-based programs.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Healthcare Services

FOUNDED

2005

WEBSITE

http://www.acadiahealthcare.com/