Posting Details
Posting Summary
Working Title Director of Advising and Onboarding (00227) Role Title Education Support Spec III Role Code 29144-SW FLSA Exempt Pay Band 04 Position Number 29000227 Agency Brightpoint Community College Division Brightpoint Community College (Div) Work Location Chesterfield - 041 Hiring Range $85,000 - $90,000 (Commensurate with experience and qualifications) Emergency/Essential Personnel No EEO Category 2-Professionals Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Yes Does this position have a bilingual or multilingual skill requirement or preference? No Work Schedule
Monday-Friday, 8:00am-5:00pm; as needed
Sensitive Position No Job Description
Brightpoint Community College is a two-year public institution of higher education and is one of the largest of Virginia's 23 community colleges. The college is located within the Greater Richmond metropolitan area. It serves students and the community at its two campuses, in Chester and Midlothian; online; and in locations throughout its service area. Brightpoint Community College's mission is to provide quality educational opportunities that inspire student success and community vitality. It envisions a success story for every student.
Brightpoint offers a robust benefits package, including:
Brightpoint Community College invites internal applications for the Director of Advising and Onboarding position. As a key leader within the Student Success team, this role provides strategic vision and leadership for academic advising, retention, and transfer pathways.
Student Learning and Development
Working in collaboration with institutional partners, the Director will foster a culture of student learning and development and work to streamline the path from onboarding to graduation. The incumbent will design programs and services that empower new, current, and prospective students to:
Strategic Leadership & Collaboration
The Director will bridge the gap between academic intent and student outcomes by clarifying pathways and proactively removing systemic obstacles to success. As a collaborative leader, the incumbent will build strong partnerships across college departments and external entities to ensure a seamless, educational onboarding environment. By connecting learners with vital institutional, local, state, and federal resources, the Director ensures every student has the structural support and social capital needed to thrive.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
Comprehensive knowledge of student development theory, academic advising practices, onboarding, retention strategies, and transfer pathways within a higher education environment. Demonstrated skill in strategic leadership, program development, data-informed decision-making, and cross-functional collaboration. Ability to design and implement integrated advising and onboarding initiatives, remove systemic barriers to student success, foster a student-centered culture, and achieve measurable outcomes in student retention, completion, and academic success.
Successful completion and passing of a criminal background check will be required.
Additional Considerations
Bachelor's degree or equivalent. Master's Degree in student affairs, higher education, counseling, or related field. Extensive community college Student Affairs leadership experience. Experience in policy development.
Operation of a State Vehicle No Supervises Employees Yes Required Travel
As required
Posting Detail Information
Posting Number CLS_4491P Recruitment Type Agency Employee Only - E Number of Vacancies 1 Position End Date (if temporary) Job Open Date 06/02/2026 Job Close Date 06/16/2026 Open Until Filled Agency Website https://www.brightpoint.edu Contact Name Email Phone Number Special Instructions to Applicants
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information Background Check Statement Disclaimer
The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting https://jobs.vccs.edu/postings/96640
Supplemental Questions
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Applicant Documents
Required Documents
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