Trilogy Health Services LLC logo

Director of Admissions

Trilogy Health Services LLC

  • Perrysburg, OH
  • 5 days ago

    Highlights

    Serves on, participates in and attends various committees of the health campus - Power Meeting, Census Calls, Medicare meetings, Quarterly Advisory Board, Peer Reviews, etc. Works with the Executive Director to facilitate training and continuous coaching for Admissions Coordinator, Guest Relations, and any community staff that may need to field an inquiry call or conduct a walk-in or scheduled tour.

    Numbers & Facts

    LocationPerrysburg, OH
    IndustryHealthcare Services
    Company Size10,000 employees or more
    Year Founded1997
    Websitehttp://trilogyhs.com/

    Description

    JOIN TEAM TRILOGY

    Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

    POSITION OVERVIEW

    The Director of Admissions leads the sales and marketing efforts for the campus. This position is responsible for developing and executing sales strategies to meet revenue targets through nurturing current referrals, generating new qualified referrals, and increasing community and professional awareness.

    • Leads and manages the sales team in order to achieve revenue and census goals.
    • Meets established targets for referrals and admission conversion for Health Center.
    • Manages sales process by understanding prospective residents' needs and educating them about the benefits of the campus programs and services.
    • Increases community awareness and reputation through participation in outside events, professional groups and stakeholder organizations.
    • Utilizes established sales processes and systems to perform job duties, track information, compile data and achieve desired community goals.
    • Develops and implements a strategic, rolling 90-day sales plan that supports the goals for campus, using sales data to achieve sales metrics.
    • Performs audits on local competitors and provide data to Trilogy Home Office.
    • Identifies and works with local clinical and non-clinical referral partners to develop and convert referrals in accordance with sales policies and procedures.
    • Responds to all potential referrals with timely follow-up and ensures the Customer Relationship Management System (CRM) system is up to date.
    • Conducts high value sales activities including but not limited to onsite hospital assessments, tours, campus meals and events with the goal of moving the sales forward.
    • Works with the Executive Director to facilitate training and continuous coaching for Admissions Coordinator, Guest Relations, and any community staff that may need to field an inquiry call or conduct a walk-in or scheduled tour.
    • Manages the community sales and marketing budget.
    • Collaborates with the Executive Director to develop and maintain an effective internal referral program with residents and families
    • Supports the Executive Director in ensuring that the campus, including all available rooms, model rooms, common areas and grounds are staged, marketable and aligned with Trilogy Standards; performs daily work orders for maintenance needs that support first impressions/move in readiness.
    • Shares business results and the story behind the numbers on monthly business reviews.
    • Works with Life Enrichment to make sure social channels best reflect quality of service offering.
    • Ensures that adequate financial records and cost reports are submitted to the Executor Director upon request or as necessary.
    • Serves on, participates in and attends various committees of the health campus - Power Meeting, Census Calls, Medicare meetings, Quarterly Advisory Board, Peer Reviews, etc.
    • Communicates during daily stand-up meetings scheduled move ins and pending referrals
    • Partners with Home Office marketing team to develop sales tools and messaging that is in line with strategic sales objectives.
    • Other duties as assigned.

    Education: Associate Degree

    3-5 years of experience

    Travel: Yes: 50%

    LOCATION

    US-OH-Perrysburg

    Kingston Health Center of Perrysburg

    345 E Boundary St

    Perrysburg

    OH

    BENEFITS

    • Competitive salaries and weekly pay
    • 401(k) Company Match
    • Mental Health Support Program
    • Student Loan Repayment and Tuition Reimbursement
    • Health, vision, dental & life insurance kick in on the first of the month after your start date
    • First time homebuyers' program
    • HSA/FSA
    • And so much more!

    TEXT A RECRUITER

    James (419) 749-6955

    LIFE AT TRILOGY

    Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged.

    Six months of training, orientation and fun!

    We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.

    ABOUT TRILOGY HEALTH SERVICES

    As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.

    About Company

    Since 1997, we’ve dedicated ourselves to being the best healthcare company in the Midwest by providing exceptional, comprehensive care to seniors in every community we serve. We operate multiple senior health communities throughout Kentucky, Indiana, Ohio and Michigan. To meet every need of the aging population, we have designed our communities to offer a full range of services, from independent and assisted living, to skilled nursing and rehabilitative services. Whether a resident requires short-term rehabilitative care, or ongoing nursing care, our programs help our residents live the highest quality of life possible.

    At Trilogy Health Services, our motto of being compassionately committed to excellence in customer service is evident in everything we do. We believe that our company culture, values, and superior service standards are what define “The Trilogy Difference.” Not only do we provide excellence in customer service to each resident, but we are also committed to serving those around our residents, including our communities and our employees.

    The Trilogy culture is built upon our Trilogy Service Standards, which emphasize exceeding customer expectations in all areas, including resident activities and programming, fine dining, family care and employee care to name a few. Each service standard is designed to provide an exceptional service experience, whether you are a Trilogy resident, family member, employee or community member. Cultural Leadership is the driver for our success, and our cultural map that guides us on our journey is our Mission Statement.

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