Director of Accessibility Services

Director of Accessibility Services

Salary

$70,500.00 - $80,075.00 Annually

Location

16000 East CentreTech Parkway Aurora, CO

Job Type

Full-Time

Job Number

210200

Division

Institutional Support

Opening Date

05/21/2026

Closing Date

6/4/2026 11:59 PM Mountain

• Description
• Questions

POSITION SUMMARY

The Director of Accessibility Services provides strategic leadership, operational oversight, and cross-functional coordination to advance equitable, compliant, and student-centered accessibility services at the Community College of Aurora (CCA). This role ensures institutional compliance with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, and all applicable federal and state regulations, while actively fostering a disability-positive, equity-centered culture.

Serving as the institutional lead for accessibility strategy, the Director partners across the college to embed accessibility throughout the full student lifecycle-from pre-enrollment through completion and workforce readiness. The role ensures students with disabilities have equitable access to academic programs, student services, and high-impact practices by standardizing accommodation processes, strengthening faculty and staff accountability, and advancing inclusive, accessible learning environments.

The Director provides oversight of accessibility operations, including accommodations, assistive technology, and case management systems, ensuring services are delivered consistently, efficiently, and in alignment with legal and institutional standards. This position also leads continuous improvement of systems, policies, and service delivery models, working in partnership with institutional stakeholders to remove systemic barriers and enhance accessibility across platforms and processes.

Through data-informed decision-making, the Director monitors utilization, student outcomes, retention, and completion trends to evaluate effectiveness and guide strategic improvements. As a key contributor to CCA's BRAVE 2030 Strategic Plan, this role strengthens institutional alignment, advances cross-functional collaboration, and positions accessibility as a shared responsibility central to student success, equity, belonging, and post-completion success.

OVERVIEW OF CCA

The Community College of Aurora serves our diverse community by providing high-quality instruction and support services to prepare students for transfer and employment. We are particularly interested in applicants that demonstrate a commitment to working with individuals and groups from diverse identities, including but not limited to: socioeconomic, cultural, sexual orientation, gender identity expression, disability, multilingual learners, veterans, non-traditional, race and ethnic backgrounds.

More than 20 different languages and 60 countries are represented at CCA. In addition to traditional degree and certificate programs, CCA offers non-credit professional development courses, customized training, and economic and workforce development resources to employer partners and individual professionals seeking to enhance the capacity and productivity of their workforce or individual knowledge and skills. The college centers diversity, equity, and inclusion and we actively seek to employee partners who want to join us in working to reducing outcome gaps among our diverse student population.

DUTIES AND RESPONSIBILITIES

1. Institutional Leadership, Strategy & Culture

• Lead the development, standardization, and continuous improvement of equitable, legally compliant accessibility and accommodation processes across all academic modalities and campus locations
• Ensure compliance with ADA/Section 504, mitigate risk, and proactively remove and reduce systemic barriers impacting students with disabilities
• Serve as the senior accessibility coordinator on complex accommodation determinations, disputes, and grievances
• Align accessibility strategy with institutional priorities (BRAVE 2030, KPIs, equity plan) and integrate into planning, budgeting, and governance processes
• Advance a disability-positive, accessibility-forward culture by embedding accessibility into equity, diversity, and belonging efforts and reducing stigma
• Represent Accessibility Services on institution, system, and community based committees and strategic initiatives

2. Student Access, Instructional Partnership & Campus Integration

• Oversee accessibility services across the full student lifecycle-from pre-enrollment through completion and workforce transition-by collaborating with campus partners (Admissions, Advising, Financial Aid, Instruction, Career Readiness, and Workforce Development, etc.) to embed accessibility across institutional systems.
• Build and sustain partnerships with faculty, deans, and instructional leadership to advance shared responsibility for access in the classroom environment
• Establish clear expectations for accommodation implementation and provide training for faculty and staff on ADA/Section 504, Universal Design for Learning (UDL), and inclusive practices
• Support the design of accessible learning environments across academic and workforce settings
• Promote student self-advocacy and monitor student progress, retention, and success outcomes

3. Operations, Systems, Data & Continuous Improvement

• Provide strategic oversight of accessibility services (testing, assistive technology, alternate formats, interpreting/captioning) and case management systems
• Supervise and develop staff through training, evaluation, and ongoing professional development to ensure compliance and best practices.
• Lead continuous improvement of workflows, systems, and accessibility infrastructure in partnership with IT and instructional technology (e.g., D2L, MyCCA)
• Evaluate and implement assistive technologies and remove barriers in institutional processes and platforms
• Develop and manage data systems tracking utilization, outcomes, and equity gaps; partner with Institutional Research to assess effectiveness
• Produce reports aligned with institutional KPIs and use data to inform decision-making, resource allocation, and ongoing improvement

REQUIRED QUALIFICATIONS:

• ·Bachelor's degree in Higher Education, Counseling, Rehabilitation Services, Disability Studies, Education, or a related field
• Minimum of 2-3 years of progressive experience in disability/accessibility services in higher education or a related setting, including demonstrated leadership responsibility
• Demonstrated knowledge of and experience applying the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, state disability law such as Colorado HB22-1255 and SB25-087 and related federal and state regulations
• Demonstrated experience overseeing accommodation processes, including documentation review and the interactive determination of reasonable accommodations
• Experience developing, implementing, and standardizing policies, procedures, and systems to ensure consistency, compliance, and effective service delivery
• Experience supervising professional staff, including hiring, training, performance management, and ongoing development
• Strong collaboration and communication skills, including the ability to provide training, consultation, and guidance on accessibility, compliance, and inclusive practices
• Demonstrated commitment to equity, inclusion, and serving diverse student populations, including historically marginalized communities

PREFERRED QUALIFICATIONS:

• Master's degree in Higher Education, Counseling, Rehabilitation Services, Disability Studies, Education, or a related field
• Experience leading accessibility/disability services at the program or departmental level in a community college or similarly open-access institution
• Proven ability to interpret and apply complex regulations and make sound, equitable decisions in nuanced and high-impact situations
• Office operations and budget management experience
• Working knowledge of assistive technology and accessible instructional technologies (e.g., testing platforms, captioning tools, alternate format systems)
• Experience supporting students with a wide range of disabilities, including mental health conditions, chronic health conditions, and intellectual and developmental disabilities
• Familiarity with documentation review processes and disability-related assessment/diagnostic frameworks
• Experience partnering with faculty to implement accommodations and advance inclusive or accessible instructional practices (e.g., UDL)
• Demonstrated cross-functional collaboration with areas such as Academic Success, Advising, IT, and Workforce Development
• Bilingual (English/Spanish) or proficiency in American Sign Language
• Engagement in relevant professional organizations (e.g., AHEAD, NASPA, ACPA, Access Higher Ground) and ongoing professional development

SUPPLEMENTAL INFORMATION

Salary Range: Anticipated salary range is $70,500.00- $80,075.00 annually. This salary is determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information. CCA offers an excellent benefit plan, including generous leave, holiday, and education benefits.

Deadline to Submit Application Material: Review of applications will begin at the closing of the position at 11:59PM on Thursday, June 4th, 2026.

Application Process: When submitting your online application, please include a cover letter clearly shows how the applicant's professional experiences align with the minimum qualifications, current resume, and professional references. Official transcripts showing the highest degree achieved should be submitted to HR@ccaurora.edu upon offer of employment. If you have questions regarding this position, please contact us at HR@ccaurora.edu.

By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.

Application Checklist

Complete Applications must include the following documents:

• A complete online application
• A cover letter that describes how your experience aligns with the minimum and preferred qualifications of this position
• A current resume uploaded as an attachment to your online application
• Candidates identified as finalists must provide three to five professional references, at least two of which must include a current direct supervisor and most recent supervisor. If you cannot provide two supervisor references, an opportunity will be afforded for discussion and consideration of alternative references with the CCA Human Resource Office. Please note, out of professional courtesy to you, we will not contact your listed references without first providing notice to you as a candidate prior to beginning the reference check-process.
• A copy of your official or unofficial transcript showing that your degree has been conferred and the name of your school, or your NACES accreditation is required as part of your application. Please submit this as an attachment to your application. Please note that you have the right to redact dates from your transcript during the application process. A full, unredacted copy will be required upon hire.
• For any questions or technical issues please contact HR@CCAurora.edu.

Notice to all Applicants:

• Proof of eligibility to work(Download PDF reader)(Download PDF reader)(Download PDF reader)(Download PDF reader)(Download PDF reader)(Download PDF reader)(Download PDF reader)(Download PDF reader)(Download PDF reader)in the United States must be produced within three (3) days of hire.
• Direct deposit of payroll is a condition of employment.
• Final candidate is subject to a criminal background check prior to final selection process.
• Final candidate is required to submit official transcripts to Human Resources within fourteen (14) days of hire.
• CCA is affiliated with the Colorado Public Employees Retirement Association (PERA) and as such, employees contribute to PERA in lieu of Social Security for retirement benefits. For more information, visit the COPERA web page.
• Individuals currently or formerly employed by the Colorado Community College System or one of its 13 colleges, and/or who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in your application material.
• For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Erica Hines, Chief Human Resources & Personnel Success Officer at 16000 E. CentreTech Parkway, Suite A207H, Aurora, Colorado 80011 or by phone at (303) 340-7231 or e-mail at Erica.Hines@ccaurora.edu.

Colorado Residency Requirement:

Eligible applicants must be either a current Colorado resident or be able to provide proof of residency in Colorado within 30 days of the start date for the position, or they may be deemed ineligible for employment with the Community College of Aurora. Please contact HR@CCAurora.edu with any questions.

Community College of Aurora Inclusive Excellence Statement:

CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our college community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement.

Inclusive Excellence will provide a foundation for student and institutional success. Recognizing our diversity is only the first step toward Inclusive Excellence.

We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.

Welcoming, Respectful, Inclusive - Together, we are CCA.

The Federal Clery Act: (The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agencys Annual Security Report. A copy of this information is available on the CCA website at the Student Right to Know page. A paper copy of this report can be obtained at the College Security Office upon request. This report includes statistics for the previous three years concerning crimes that occurred on campus or on property controlled or owned by Community College of Aurora, as well as public property within, or immediately adjacent to and accessible from, our campuses.

ADAAA Accommodations: Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Erica Hines at (303) 340-7231 or erica.hines@ccaurora.edu at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

Pregnancy Related Accommodations, Colorado Anti-Discrimination Act (CADA): The Colorado Anti-Discrimination Act (CADA), allows applicants to request a reasonable accommodation for health conditions related to pregnancy or the physical recovery from childbirth. Candidates wishing to request reasonable accommodations must do so as soon as possible, preferably at least three days prior to the exam or interview. If you are an individual who wishes to request reasonable accommodations, please contact us at (303) 340-7231 or Erica.Hines@ccaurora.edu.

Non-Discrimination Statement: The Community College of Aurora prohibits all forms of discrimination and harassment including those that violate federal and state law, or the State Board for Community Colleges and Occupational Education Board Policies 3-120 and 4-120. The College does not discriminate on the basis of sex/gender, race, color, age, creed, national or ethnic origin, physical or mental disability, veteran status, pregnancy status, religion, genetic information, marital status, gender identity, or sexual orientation in its employment practices or educational programs and activities. For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Erica Hines, Chief Human Resources & Personnel Success Officer at 16000 E. CentreTech Parkway, Suite A207E, Aurora, Colorado 80011 or by phone at (303) 340-7231 or e-mail at Erica.Hines@ccaurora.edu.

01

Are you a current CCA employee?

• Yes
• No

02

Have you ever worked for the Colorado Community College System (CCCS)?

• Yes
• No

Required Question

Employer Community College of Aurora

Address 16000 East CentreTech Parkway

Human Resources-A207

Aurora, Colorado, 80011

Phone 303-361-7834

Website https://www.ccaurora.edu/