Director, Nursing Operations, Monroe Carrell Jr. Children's Hospital

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

MCJCHV Nursing Operations

Job Summary:

Vanderbilt Health – Executive Search Team is conducting a national search for a Director, Nursing Operations, Monroe Carrell Jr. Children's Hospital. Reporting to the Associate Nursing Officer.Provides administrative oversight and leadership for staffing operations and patient throughput functions. Participates in the development and execution of operational and strategic functions and processes to achieve clinical, staffing, and patient flow goals. Their responsibilities include: fiscal accountability, maintaining quality and regulatory standards, optimizing workforce utilization, and supporting a high level of patient/family centered care and service. Leads efforts to proactively manage census fluctuations, maximize capacity, and remove barriers to efficient patient placement while enhancing patient and staff satisfaction. Oversees program development, team management, and cross-functional collaboration to ensure integration across the clinical enterprise. Provides feedback, coaching and mentoring to less experienced peers and other members of the health care team.Monroe Carell Jr. Children’s Hospital at Vanderbilt (“Monroe Carell”) in Nashville, Tennessee. Monroe Carell is a 343-bed hospital, with a 48 Emergency Department rooms, 3 surgical locations, 21 operating rooms and over 400,000 clinic visits annually. Monroe Carell is rapidly growing, along with the Nashville, Tennessee market. Monroe Carell is a large pediatric hospital on the Vanderbilt Health campus. The Children’s Enterprise network, within the Vanderbilt Health network, serves a population well beyond the Nashville market through a robust and growing ambulatory network serving middle Tennessee and expanding. Monroe Carell Children’s has a rich history of nursing excellence and has received its fourth consecutive Magnet designation.

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Key Responsibilities:

• Facilitates optimal patient journey for seamless execution of plan of care as patients progress according to patterned pathways.
• Develops goals and objectives for the department based on interpretation of institutional policy and goals.
• Engages with Palliative Care services and the progression of skill of institutional multidisciplinary discussion of "goals of care" with patients.
• Initiate changes in or develop new policies, procedures and/or methods.
• Ensure the most effective operations of the department through program development, process improvement and coordination/integration of processes with other departments.
• Engages bedside nurses in formal nursing research for relevant patient improvement opportunities.
• Standardize services, processes, resources, and practice to improve efficiency.
• Ensure standards are met within area of responsibility to assure clinical enterprise accreditation/licensure.

Qualifications:

• Nursing degree required. Bachelor of Science in Nursing (BSN) or Master of Science in Nursing (MSN), or Doctorate in Nursing.
• If nursing degree at Bachelor of Science in Nursing (BSN) level, then masters can be non-nursing degree. (Required) and 5 + years experience.
• The ideal candidate will have experience working in a highly complex, matrixed Academic Medical Center, with relevant leadership experience.

TECHNICAL CAPABILITIES

• People Management (Intermediate): Successfully resolves conflicts and disciplinary problems. Provides counseling and career development planning to subordinates. Constructively gives timely positive and negative feedback, confronting individual performance problems in a professional and sensitive manner. Aware of the values, abilities and needs of others. Demonstrates the ability to create a positive work climate, establishing a feeling of partnership and empowering others. Has set, coached and assessed the assignment objectives of subordinates. Practices and rewards behaviors supportive of company values.
• Operations Planning (Intermediate): Demonstrates ability to forecast complex resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work for a single functional area. Merges diverse points of view into a coalition with shared goals and objectives. Plans for and anticipates events outside of immediate responsibility. Identifies relevant stakeholders and gains their commitment. Anticipates problems and obstacles before they arise. Able to absorb changes to major assignments while maintaining a high level of performance. Competently handles multiple assignments and projects simultaneously. Sets priorities with a proper sense of urgency and importance. Develops creative ideas and takes innovative action to achieve planned goals and objectives.
• Quality Management (Intermediate): Has provided continuous analysis and evaluation of assignment work processes, constantly striving for improvement in the way tasks and activities are accomplished by questioning their value to the process and contributing creative solutions. Has participated in the process of establishing, communicating and monitoring standards for quality and excellence. Demonstrates the ability to actually work on and improve a current business process, product or service.
• Business Results (Intermediate): Develops and implements appropriate measures for attaining multiple business results and tracks progress in meeting goals and objectives. Builds an implementation network that includes key constituents such as peers, subordinates, top management and customers. Emphasizes both shortand long-term business goals. Recognizes and capitalizes on business opportunities. Able to detect early warning signs indicating potential issues which may impact customer satisfaction, product quality, or profitability. Effectively contributes to organizational objectives.
• Compliance (Intermediate): Demonstrates knowledge of the appropriate rules and regulations and apply them in difficult, stressful and complex situations. Able to interpret and explain rules and regulations that are ambiguous or unclear. Directs others in interpreting rules and regulations on the job and trains others in them.
• Leadership (Intermediate): Motivates and inspires others to perform at a high level. Puts aside personal needs and considerations for the good of the team. Communicates in a positive and constructive way, demonstrating an enthusiasm for team and unit goals. Takes appropriate risks, showing and accepting personal accountability for actions and decisions. Gets others to share challenges and perform as a valuable member of the team and unit. Accomplishes results through influence, coaching, communication and commitment with minimal use of authority and control.

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Our Nursing Philosophy: 

We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center’s mission of quality in patient care, education and research. We believe nursing is an applied art and science focused on helping people, families and communities reach excellent health and well-being. 

As a Vanderbilt University Medical Center employee, you make a difference to our patients and their families by bringing compassion and care to those in need of hope and healing. Please see our current employee benefits offered:

• Affordable High Quality Health Plan Options
• Dental and /or vision plan
• 403 (b) retirement plan
• Paid Time off (flex PTO)
• Tuition Reimbursement and adoption assistance (maximums applied)
• Short-Long term disability
• Subsidized backup childcare
• And many more...Ask us about our current inpatient nursing supplemental Pay Program!

Achieve the Remarkable:

Learn more about VUMC Nursing here.

Core Accountabilities:

* Organizational Impact: Implements strategies for a sub function with direct impact to the function results. * Problem Solving/ Complexity of work: Resolves highly complex business issues that are often unprecedented that have immediate impact on own sub-function or entity and wider implications to the organization. * Breadth of Knowledge: Applies expertise within professional/technical area and uses advanced business knowledge to develop objectives. * Team Interaction: Leads a sub-function serving the organization at large or across one or more entity(s).

Core Capabilities :

Supporting Colleagues: - Develops Self and Others: Acts upon constructive feedback from all levels of the organization and initiates strategies to develop talent in others.- Builds and Maintains Relationships: Leverages relationships and insight to forecast potential future needs and influence delivery of work to exceed expectations.- Communicates Effectively: Anticipates difference audience concerns, styles and finds mutually beneficial solutions across conflicting and sensitive issues. Delivering Excellent Services:- Serves Others with Compassion: Demonstrates in-depth knowledge of broad-based issues and considers the interests of others to improve satisfaction of services.- Solves Complex Problems: Critically evaluates complex information and identifies trends/risks to make recommendations to improve processes across areas.- Offers Meaningful Advice and Support: Provides ongoing feedback and development discussions to motivate and support team members to maximize performance. Ensuring High Quality: - Performs Excellent Work: Anticipates problems or obstacles which may interfere with quality standards and develops plants to ensure area's quality standards are met.- Ensures Continuous Improvement: Routinely draws upon valuable learning from others, past experiences, and new information to determine key opportunities.- Fulfills Safety and Regulatory Requirements: Develops appropriate corrective actions for unsafe environments in order to ensure operational and safety compliance. Managing Resources Effectively: - Demonstrates Accountability: Identifies potential obstacles to goal achievement and develops solutions to address those obstacles.- Stewards Organizational Resources: Creates the appropriate systems and processes to effectively manage resources.- Makes Data Driven Decisions: Applies in-depth knowledge of data to recommend and implement new approaches to improve decision making capabilities. Fostering Innovation: - Generates New Ideas: Identifies opportunities and leads development of new initiatives that create value across areas.- Applies Technology: Creates the energy and drive for self/others to identify and leverage technology in new, innovative ways to drive greater efficiencies.- Adapts to Change: Anticipates the change process and clearly communicates impact on others/own team(s), assisting them in embracing the change.

Position Qualifications:

Responsibilities:

Certifications:

LIC-Registered Nurse- Licensure-OthersLicensure-Others

Work Experience:

Relevant Work Experience

Experience Level:

5 years

Education:

Master's

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.  EOE/Vets/Disabled.