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Director - New Team Member Experience

Texas Tech University

Lubbock, TX

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JOB DETAILS
SKILLS
Adult Learning, Best Practices, Budget Management, Budgeting, Clinical Medicine, Community Support, Customer Experience, Data Analysis, Data Collection, Federal Laws and Regulations, Financial Aid, Health Science, Healthcare, Human Resources, Interpersonal Skills, Member Orientation, Onboarding, Patient Care, Patient Education, Program Evaluation, Public/Media/Press/Analyst Relations, Research Laboratory, Security Policy, Standards Strategy, Statistical Reports, Statistics, Team Lead/Manager, Training/Teaching
LOCATION
Lubbock, TX
POSTED
4 days ago

Major/Essential Functions

  • Oversees and facilitates NTME twice per month for new hires in a consistent, engaging, and informational fashion. Ensures orientation reflects all TTUHSC employment environments, including campuses, locations, and correctional facilities.
  • Collaborates with the Division of Human Resources, the Office of People & Values, and other university-wide stakeholders to ensure streamlined onboarding and integration for new team members.
  • Collaborates with the Senior Director for University Strategy & Experience, the Assistant Vice President for People & Values, and the Division of Human Resources to ensure consistency between orientation messaging, institutional/departmental practices, and day-to-day realities.
  • Establishes internal performance standards on program outcomes, collects and analyzes data on NTME effectiveness and participation, and develops responsive interventions to facilitate program improvement.
  • Oversees administrative matters required to host new team members from all TTUHSC locations at a central, in-person NTME experience.
  • Collaborates with the Office of External Relations to ensure NTME experiences and deliverables reflect university brand standards.
  • Develops and implements a standardized communications strategy for new team members, outlining relevant information prior to and following NTME participation.
  • Responsible for oversight and management of the New Team Member Experience budget and resource planning efforts.
  • Evaluates New Team Member Experience against best practices and peer institutions to implement enhancements that grow program effectiveness, engagement, and impact.
  • Performs other duties as assigned.


Grant Funded?

No

Pay Grade Minimum

$52,967

Pay Basis

Monthly

Work Location

Lubbock

Preferred Qualifications

  • Knowledge of new team member orientation and onboarding best practices.
  • Experience with team member experience design, and principles of adult learning.
  • Experience in designing and delivering engaging in-person presentations and programming to mixed audiences.
  • Strong interpersonal and relationship-building skills with an ability to influence across all levels of an organization. 


Department

Excellence and Culture Lbk

Required Attachments

Cover Letter, Resume / CV

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan.

Shift

Day

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications

Bachelor's degree in a related area plus five years of progressively responsible management experience OR a combination of education and/or years of experience in management to equal a minimum of 9 years.

Does this position work in a research laboratory?

No

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.

Introduction

Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care – and we believe that our people are the reason for our institution’s lasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.


Benefits

TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member:
  • Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team members
  • Paid Time Off – Including holidays, vacation, sick leave and more
  • Retirement Plans
  • Wellness Programs
  • Certified Mother-Friendly Workplace
Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.

Visa Information

TTUHSC, at its sole discretion, may initiate new H-1B I-129 visa petitions in accordance with the directive issued by Governor Abbott. Approval from the Texas Workforce Commission is required. On a limited, case-by-case basis, the institution may also sponsor eligible individuals for change-of-status or change-of-employer petitions for qualifying positions. TTUHSC will not pay the $100,000 fee, if applicable.

About the Company

T

Texas Tech University