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Director National Operations Center
Department of Homeland Security
DHS Headquarters
Office of Homeland Security Situational Awareness
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Summary
The Director, National Operations Center (NOC) position is located in the U.S. Department of Homeland Security (DHS), DHS Headquarters, Office of Homeland Security Situational Awareness (OSA). OSA fulfills a critical and unique role by providing enhanced situational awareness and serving as the bridge for sharing critical information across the Homeland Security Enterprise (HSE).
Learn more about this agency
Summary
The Director, National Operations Center (NOC) position is located in the U.S. Department of Homeland Security (DHS), DHS Headquarters, Office of Homeland Security Situational Awareness (OSA). OSA fulfills a critical and unique role by providing enhanced situational awareness and serving as the bridge for sharing critical information across the Homeland Security Enterprise (HSE).
Learn more about this agency
Overview
Help
Accepting applications
Posted today · Apply by 07/06/26
Due by 11:59 p.m. ET on July 6, 2026
Location
1 vacancy in the following location:
Washington, DC
No matching locations found.
Work site options
Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $151,661 - $228,000 per year Pay scale & grade
ES 00
Promotion potential 00
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.
Appointment type Permanent
Occupations and job series
Supervisory status Yes Federal service type This job is in the Senior Executive Service Represented by a union No
Drug test Yes Security clearance Sensitive Compartmented Information Position sensitivity and risk Special-Sensitive (SS)/High Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required Yes
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number ST-12971646-ES-26-MW Control number 873534800
This job is open to
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Federal employees - Competitive service
Current federal employees whose agencies follow the U.S. Office of Personnel Managements hiring rules and pay scales.
Federal employees - Excepted service
Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria.
Senior executives
Individuals looking for an executive-level job and who meet the five Executive Core Qualifications (ECQs).
Clarification from the agency
ALL Qualified Civil Service Employees: The "civil service" consists of all persons who occupy positions in the executive (includes excepted service), judicial, and legislative branches. Included are experts and consultants who occupy appointive positions, individuals in the Postal Service and the Postal Rate Commission. SES reinstatement eligibles outside the civil service and SESCDP graduates with noncompetitive eligibility may also apply for noncompetitive consideration for this position.
Duties
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The NOC Director is responsible for the overall collaboration and coordination of all NOC elements to ensure teamwork and a unified effort is achieved. The incumbent plays a key role in maintaining situational awareness regarding critical ongoing matters and transitioning the NOC and the DHS staff to crisis operations during an emerging threat or when a natural or manmade disaster or terrorist incident occurs.
Specific responsibilities include:
Requirements
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Conditions of employment
Qualifications
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin.
To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position.
There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs). A sample 2-pages resume that incorporates ECQs and TQs can be viewed on this link (indexed at page 16 - 17) Guide to Senior Executive Service Qualifications and the Qualifications Review Board.
TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications.
TQ 1: Demonstrated experience leading a multi-functional staff to organize, plan, and execute department-level or agency-level situational awareness and operational coordination activities and programs at both intra-departmental and interagency levels, including experience in establishing and maintaining effective working relationships with senior decision-makers and stakeholders across the federal government.
TQ 2: Demonstrated knowledge and experience in homeland security, law enforcement, or homeland defense operations, as well as experience leading crisis, incident, and security event management at both operational and strategic levels.
EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position.
There are five ECQs:
Detailed information on each ECQs, the underlying and fundamental competencies, and information regarding the Structured Interview QRB (SIQRB) Process are available in the "Guide to Senior Executive Service Qualifications and the Qualifications Review Board."
Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPMs SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.
Veterans Preference: Veterans preference is not applicable to the SES.
Current or Former Political Appointees: OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee in the executive branch, you must disclose that to the DHS Headquarters Executive Services team.
Education
There is no educational requirement for this position.
Additional information
Permanent Change of Duty Station (PCS) Expenses will not be paid.
Recruitment/Relocation/Retention Incentive may be authorized at Managements discretion.
Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions members may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement.
Equal Employment Opportunity (EEO) Policy Statement: http://www.eeoc.gov/federal/index.cfm
Employment Information Resources - Resource Center: https://help.usajobs.gov/how-to
Males born after 12-31-1959 must be registered or exempt from Selective Service (see https://www.sss.gov/RegVer/wfRegistration.aspx)
If you are unable to apply online or need to fax a document you do not have in electronic form, please contact Muriel Williams via email at Muriel.Williams@hq.dhs.gov .
Background Investigation: To ensure the accomplishment of its mission, the Department of Homeland Security (DHS) requires each and every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully complete a background investigation for Top Secret/ Sensitive Compartment Information clearance as a condition of placement in this Special Sensitive position. This review includes financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U. S. Office of Management and Budget (OMB) and U. S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Pursuant to Executive Order 12654 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
A multi-step process is used to evaluate and refer applicants:
Minimum requirements: Once the application process is complete, a review of your resume and supporting documentation will be conducted. Your application must show that you meet all requirements including the education and/or experience required for this position. You may be rated "not qualified" if you do not possess the qualification requirements for the position. If your application is incomplete, you may be found "ineligible".
Rating and Ranking: If you meet minimum qualifications, your Application Package will be further reviewed to determine if you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (MTQ) listed above. ECQs and TQs must be thoroughly addressed within your two (2) page resume. Separate narratives will not be accepted or reviewed. A panel of subject matter experts will review your application and evaluate your qualifications for this position based on the information in your application. Your application will be rated, based on the extent and quality of your experience, education, and training relevant to the duties of this position. Highly/Top Qualified applicants may undergo one or more interviews and may be referred to the selecting official for further consideration.
Referral: If you are among the higly/top qualified candidates, your application will be referred to a selecting official for consideration and a possible interview. The DHS Executive Resources Board (ERB) will review the results and make recommendations on final selections to the ERB Chair and appointing authority, where final interviews and reference checks may occur. Upon selection, if not already a member of the SES serving under a career appointment, the individual selected must have his/her executive qualifications certified by the U.S. Office of Personnel Managements SES Qualifications Review Board (QRB) before appointment to this position. The selected individuals application will be forwarded to the OPM for review and certification by the QRB, unless the selectee provides evidence of their noncompetitive status (i.e., a current SES, OPM QRB certified SESCDP graduate, or SES reinstatement eligible). Upon QRB certification, the selected individual will be required to serve a one-year probationary period. For more information regarding the SES, go to https://www.opm.gov/policy-data-oversight/senior-executive-service/.
Your supporting documents are an integral part of the process for determining your qualifications for the position. If your responses are not supported by your resume, you will be eliminated from consideration. After reviewing your resume and supporting documentation, if a determination is made that you have inflated your qualifications or experience, you may lose consideration for this position. Incomplete or late applications will not receive further consideration.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
A complete application includes items described below. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants.
ADDITIONAL REQUIRED DOCUMENTS: Applicants are required to submit the following supporting documentation if applicable:
CURRENT FEDERAL CIVIL SERVICE EMPLOYEE: I am applying as someone that currently holds or has held a position in the federal civil service--the federal civil service is defined as positions in the executive, judicial, and legislative branches; it does not include positions in the uniformed services. I must submit:
SF-50, Notification of Personnel Action
Upload under "SF-50" document type in the agency application system.
Proof of holding of federal civil service position
If you work(ed) for an agency that does not provide an SF-50--for example, the United States Postal Service--provide documentation that confirms you currently hold or have held a position in the federal civil service.
Upload under "SF-50" document type in the agency application system.
CURRENT SES MEBERS: I am applying as a current career Senior Executive Service (SES) member. I must submit:
FORMER SES MEBERS:I am applying as a former career Senior Executive Service (SES) member that is reinstatement eligible. I am eligible for reinstatement to the SES because (1) I successfully completed the 1-year SES probationary period or am exempt because I was converted to the SES as a career appointee when the SES was first established, and (2) left the SES for reasons other than misconduct, neglect of duty, malfeasance, or less than fully successful performance, or resignation after receipt of a notice proposing or directing removal under any of the aforementioned conditions. I must submit:
SES CANDIDATE DEVELOPMENT PROGRAM (SESCDP) GRADUATES: I am applying as an SESCDP graduate. I must submit:
STRONGLY RECOMMENDED: Most recent performance evaluation
How to Apply
Help
To apply for this position, you must complete this application and submit any required documents specified in the Required Documents section and submit by 11:59 PM (EST) on the closing date 07/06/2026 of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select and upload your résumé and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
It is applicants responsibility to verify that information entered and uploaded, (i.e., resume and other required documents) is complete, accurate, and submitted by the closing date. DHS Headquarters Executive Services team will not modify or change any part of your application.
Application packages will NOT be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed, and no further consideration will be given to additional application packages.
If you are unable to apply online or need to fax a document you do not have in electronic form, please contact DHSHQSeniorExecutiveServicesTeam@hq.dhs.gov.
Agency contact information
Muriel Williams
Phone 202-919-0286 Email Muriel.Williams@hq.dhs.gov Address Department of Homeland Security Headquarters
OCHCO/HRMS/MS #0170
6595 Springfield Center Drive
Springfield, VA 20598-0170
US
Next steps
To verify the status of your application, sign in to your USAJOBS account (https://www.usajobs.gov/), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the DHS Headquarters Executive Services team to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Employee Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. (https://www.opm.gov/news/releases/2016/08/newly-established-leave-policy-gives-disabled-veterans-more-time-to-address-medical-issues-1/).
Thank you for your employment interest in the Department of Homeland Security!
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
A complete application includes items described below. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants.
ADDITIONAL REQUIRED DOCUMENTS: Applicants are required to submit the following supporting documentation if applicable:
CURRENT FEDERAL CIVIL SERVICE EMPLOYEE: I am applying as someone that currently holds or has held a position in the federal civil service--the federal civil service is defined as positions in the executive, judicial, and legislative branches; it does not include positions in the uniformed services. I must submit:
SF-50, Notification of Personnel Action
Upload under "SF-50" document type in the agency application system.
Proof of holding of federal civil service position
If you work(ed) for an agency that does not provide an SF-50--for example, the United States Postal Service--provide documentation that confirms you currently hold or have held a position in the federal civil service.
Upload under "SF-50" document type in the agency application system.
CURRENT SES MEBERS: I am applying as a current career Senior Executive Service (SES) member. I must submit:
FORMER SES MEBERS:I am applying as a former career Senior Executive Service (SES) member that is reinstatement eligible. I am eligible for reinstatement to the SES because (1) I successfully completed the 1-year SES probationary period or am exempt because I was converted to the SES as a career appointee when the SES was first established, and (2) left the SES for reasons other than misconduct, neglect of duty, malfeasance, or less than fully successful performance, or resignation after receipt of a notice proposing or directing removal under any of the aforementioned conditions. I must submit:
SES CANDIDATE DEVELOPMENT PROGRAM (SESCDP) GRADUATES: I am applying as an SESCDP graduate. I must submit:
STRONGLY RECOMMENDED: Most recent performance evaluation
How to Apply
Help
To apply for this position, you must complete this application and submit any required documents specified in the Required Documents section and submit by 11:59 PM (EST) on the closing date 07/06/2026 of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select and upload your résumé and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
It is applicants responsibility to verify that information entered and uploaded, (i.e., resume and other required documents) is complete, accurate, and submitted by the closing date. DHS Headquarters Executive Services team will not modify or change any part of your application.
Application packages will NOT be accepted via mail. Due to security processes, mail delivery takes approximately 2-3 weeks to process at which time the vacancy announcement will be closed, and no further consideration will be given to additional application packages.
If you are unable to apply online or need to fax a document you do not have in electronic form, please contact DHSHQSeniorExecutiveServicesTeam@hq.dhs.gov.
Expand Hide how to apply
Agency contact information
Muriel Williams
Phone 202-919-0286 Email Muriel.Williams@hq.dhs.gov Address Department of Homeland Security Headquarters
OCHCO/HRMS/MS #0170
6595 Springfield Center Drive
Springfield, VA 20598-0170
US
Next steps
To verify the status of your application, sign in to your USAJOBS account (https://www.usajobs.gov/), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the DHS Headquarters Executive Services team to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Employee Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. (https://www.opm.gov/news/releases/2016/08/newly-established-leave-policy-gives-disabled-veterans-more-time-to-address-medical-issues-1/).
Thank you for your employment interest in the Department of Homeland Security!
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
DHS Headquarters
The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions with a committed and dedicated workforce, spanning hundreds of occupations. Make an impact; join DHS.
In todays interconnected world, our countrys security challenges are constantly evolving. To meet these challenges, the U.S. Department of Homeland Security (DHS) fosters a culture that values and promotes teamwork, flexibility, and innovation. For an overview of the diverse responsibilities DHS carries out within the Government, we welcome you to visit our website at http://www.dhs.gov/.
Agency contact information
Muriel Williams
Phone 202-919-0286 Email Muriel.Williams@hq.dhs.gov Address Department of Homeland Security Headquarters
OCHCO/HRMS/MS #0170
6595 Springfield Center Drive
Springfield, VA 20598-0170
US
Visit our careers page
Learn more about what its like to work at DHS Headquarters, what the agency does, and about the types of careers this agency offers.
Summary
The Director, National Operations Center (NOC) position is located in the U.S. Department of Homeland Security (DHS), DHS Headquarters, Office of Homeland Security Situational Awareness (OSA). OSA fulfills a critical and unique role by providing enhanced situational awareness and serving as the bridge for sharing critical information across the Homeland Security Enterprise (HSE).
Learn more about this agency
Overview
Help
Accepting applications
Posted today · Apply by 07/06/26
Due by 11:59 p.m. ET on July 6, 2026
Location
1 vacancy in the following location:
Washington, DC
No matching locations found.
Work site options
Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $151,661 - $228,000 per year Pay scale & grade
ES 00
Promotion potential 00
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.
Appointment type Permanent
Occupations and job series
Supervisory status Yes Federal service type This job is in the Senior Executive Service Represented by a union No
Drug test Yes Security clearance Sensitive Compartmented Information Position sensitivity and risk Special-Sensitive (SS)/High Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required Yes
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number ST-12971646-ES-26-MW Control number 873534800
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