Director, Merchandising

The Director of Merchandise is the senior leader responsible for end-to-end ownership of merchandise buying, pricing, assortment planning, and inventory strategy across the Atlanta Falcons, Atlanta United, the new NWSL club, and Mercedes-Benz Stadium.

Acting as the primary decision-maker for product investment and margin performance, this role carries direct accountability for revenue, gross margin, sell-through, inventory turns, and inventory risk. The Director partners closely with the VP, Retail as a thought leader and execution driver, shaping both near-term performance and long-term retail strategy.

This role is designed for a builder. The Director of Merchandising will lead the stand-up of AMB Sports & Entertainment's in-house buying, pricing, and inventory capability as the organization transitions control from a third-party partner.

Roles and Responsibilities

Product Development & Buying

• Oversee product selection, buying and inventory to ensure a balanced, profitable and appealing product mix
• Analyze market trends and consumer behavior to refine and elevate each team's product assortment
• Develop seasonal merchandise assortments aligned with brand strategy, fan insights, and sales goals
• Ability to create and manage Open-to-Buy (OTB) budgets, ensuring optimal inventory levels and alignment with sales targets while driving overall volume
• Use sales data, market research, and KPIs to drive informed decisions and optimize performance
• Strong product sense with the ability to identify trends and anticipate fan demand
• Partner with senior leadership to establish long-range financial plans, seasonal strategies and retail sales goals with an emphasis on unit sales across teams
• Deep analytical skills, including sales reporting, forecasting, and inventory management
• Create and implement merchandising strategy across all locations, including regular site visits, merchandising plans and floor set plans
• Collaborate with the operations team to enhance visual merchandising and optimize the fan journey across each store

Collection Management & Sales Reporting

• Lead product launch meetings and monthly retail reporting, including preparation of launch documents for both the Atlanta Falcons and Atlanta United
• Track product timelines and shipping status; adjust PO start/cancel dates as needed
• Develop launch plans including unit distribution, timelines, and campaign strategy for distribution to Fanatics
• Lead execution of league retail initiatives in alignment with NFL & MLS guidelines
• Regularly train store teams on product features, campaign priorities, and visual standards
• Maintain strong communication and relationships with league partners, vendors, and licensees
• Partner with Marketing, Creative, and Retail Operations to plan product launch moments
• Manage sales performance reporting within the team across launch milestones
• Oversee purchase order creation and receipt with Fanatics and licensees
• Analyze sales by location and product category to identify top performers
• Create comprehensive recaps covering marketing, social, digital and sales performance
• Time-management and organization skills to handle multiple launches and timelines simultaneously
• Oversee in-store merchandising refreshes and signage rollout
• Track key e-commerce KPIs through retail and affiliate links
• Work with data analytics team on ad hoc retail reporting as needed
• Grow vendor partnerships supporting corporate retail programs

Retail Marketing & Project Management

• Lead team that manages in-store signage and maintain up-to-date promotional merchandising
• Manage workflows, timelines, and priorities using Monday.com boards
• Coordinate order deliveries, freight tracking, and sample management for both clubs
• Improve delivery accuracy through enhanced communication workflows with stadium operations
• Project manage 3rd party events including event logistics and event operations
• Manage Falcons and Atlanta United retail initiative calendars for venue and eComm
• Align club retail launches with NFL & MLS Store platform rollout
• Lead MLS Licensee Portal management and seasonal submissions
• Participate in NFL & MLS Consumer Products Summit and league retail forums
• Manage large-scale departmental orders throughout the Blank Family of Businesses
• Identify new product and licensing opportunities and align with Fanatics

Qualifications and Education Requirements

• Bachelor's degree in Business, Merchandising, Supply Chain, Marketing, or related field
• 10+ years in buying, merchandise planning and retail operations experience (sports, fashion, or consumer goods preferred)
• Experience working with licensed product programs and sports retail operations (e.g., NFL, MLS, NBA, NCAA) is a plus
• Proven track record of managing seasonal buying cycles and vendor negotiations
• Must be able to work select nights and weekend Atlanta Falcons games, Atlanta United matches, store product launches and 3rd party Mercedes-Benz stadium events as needed

Required Skills

• Strong organizational and computer skills required
• Flexible and a team player
• Proficient in Microsoft Office (Excel, PowerPoint & Word)
• Excellent verbal and written communication skills
• Ability to multi-task, problem solve effectively and handle stressful and difficult situations
• Ability to lift 25 lbs on and occasional basis
• Flexibility to work extended hours, weekends, nights as dictated by the business
• Must be assertive and eager to grow in an extremely fast-paced organization

Note

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.