Acute Care, Analysis Skills, Budget Management, Business Analysis, Change Management, Coaching, Communication Skills, Community Support, Continuous Improvement, Cross-Functional, Data Analysis, Decision Support, Establish Priorities, Expense Management, Financial Management, Forecasting, Healthcare, Human Resources Management, Interpersonal Skills, Leadership, Maintain Compliance, Market Analysis, Market Segmentation, Market Share, Marketing Strategy, Medical Office Administration, Metrics, Multitasking, Negotiation Skills, Operational Audit, Operational Improvement, Operational Strategy, Operational Support, Operations, Organizational Skills, People Management, Performance Management, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project Tracking, Project/Program Management, Public/Media/Press/Analyst Relations, Regulations, Relationship Marketing, Staff Development, Strategic Planning, Target Marketing, Team Building, Team Player, Time Management, Workforce Planning, Writing Skills
What We Offer
Novant Health offers a comprehensive total rewards package designed to support team members at work and in life. Benefits include competitive compensation, medical, dental, and vision coverage, retirement savings options, paid time off, wellness resources, and professional development opportunities. Team members also have access to education support through Future Forward, our commitment to helping you grow your career while making a meaningful difference in the communities we serve.
What You'll Do
The Director of Market Institutes coordinates the resources necessary to support daily operations, human resource management, fiscal management, and strategic initiatives aligned with the organization's mission, vision, values, and goals across ambulatory clinics, while collaborating with facility and market leadership for acute care operations.
This role partners with organizational leaders and manages interdependencies across institutes, facilities, submarkets, markets, and the medical group. The Director assumes ownership and accountability for implementing market growth strategies, operational excellence, service enhancements, program development, and community engagement initiatives.
The Director ensures the market-specific operational infrastructure of the institute supports the successful execution of key initiatives, targeted goals, and measurable outcomes. This leader demonstrates strong operational, analytical, communication, and organizational capabilities, including operational assessments, market analyses, business forecasting, and success metrics tied to market and enterprise goals.
Essential Functions
- Oversees day-to-day operations of the institute and ensures alignment with organizational mission, vision, and values.
- Leads strategic and operational initiatives that support market growth, service excellence, and program development.
- Builds strong partnerships across institutes, facilities, submarkets, markets, and the medical group to support coordinated operations.
- Creates an inclusive, collaborative work environment that supports team engagement, communication, and performance.
- Develops action plans, monitors progress, and drives continuous improvement in operational and strategic priorities.
- Provides leadership in change management, problem-solving, delegation, and team development.
- Oversees workforce planning, staff development, coaching, and performance management.
- Monitors operational and financial performance, develops budgets, and identifies opportunities for efficiency and expense management.
- Supports community outreach, marketing initiatives, and external relationship development related to institute priorities.
- Ensures compliance with organizational policies, procedures, and applicable standards.
- Participates in strategic planning and uses data, market analysis, and forecasting to support decision-making and performance goals.
What We're Looking For
Required
- Bachelor's degree in Business, Healthcare, or a related field
Preferred
Experience
Required
- 5 years of progressive supervisory and/or management experience
- 2 years of progressive supervisory and/or management experience in a healthcare setting
Required
- Strong organizational, communication, and presentation skills
- Strong time management, prioritization, delegation, analytical, and problem-solving skills
- Ability to manage multiple projects, meet deadlines, and adapt to changing priorities
- Self-motivated, proactive, flexible, and team-oriented
- Ability to lead in a multidisciplinary team environment
- Professional demeanor and strong interpersonal skills
- Understanding of market segmentation and target market strategy
Preferred
- Knowledge of healthcare policies, procedures, and regulatory standards
- Ability to work effectively in an evolving healthcare environment
- Strong written and verbal communication skills
- Demonstrated leadership qualities such as creativity, collaboration, sound judgment, negotiation, perseverance, and initiative
Why Choose Novant Health?
At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.
Job Opening ID
154203
N
Novant Health Inc
We are an integrated system of physician practices, hospitals, outpatient centers, and more – each element committed to delivering a remarkable healthcare experience for you and your family. With world-class technology, personal connections, and care that’s easier to access and understand, Novant Health is with you every step of the way on your journey to health and wellness.
10,000 employees or more
https://www.novanthealth.org/