Director

In this role, you will have significant impact on the business by rotating through key operational areas, leading a large team, and gaining hands-on experience in both day-to-day operations and long-term strategy within a growing, hospitality-driven restaurant. Chick-fil-A Northlake Boulevard is seeking a Director of Operations to partner closely with Owner/Operator Neil Hannon, a passionate leader with over 20 years of Chick-fil-A experience.

Director of Operations – Immediate Opportunity

Chick-fil-A Northlake Boulevard | West Palm Beach, FL

Are you a high-capacity leader who thrives in a fast-paced, people-focused environment? Do you enjoy building strong teams, developing leaders, and creating an exceptional guest experience every day?

Chick-fil-A Northlake Boulevard is seeking a Director of Operations to partner closely with Owner/Operator Neil Hannon, a passionate leader with over 20 years of Chick-fil-A experience. In this role, you will have significant impact on the business by rotating through key operational areas, leading a large team, and gaining hands-on experience in both day-to-day operations and long-term strategy within a growing, hospitality-driven restaurant.

POSITION KEY RESPONSIBILITIES:

• Rotate through different business functions for a comprehensive understanding.
• Lead and mentor a diverse team of 100+ members.
• Drive customer service excellence and satisfaction.
• Streamline processes for operational efficiency.

COMPETENCIES/SKILLS/EDUCATION/EXPERIENCE NEEDED

• Bachelor's Degree in Business Management or Hospitality/Restaurant.
• 4+ years of leadership experience.
• High emotional intelligence and self-awareness.
• Strong communicator with a growth mindset.

DAY IN THE LIFE/SCHEDULE

• Monday-Saturday PM availability | 50 hours/week. | 5 work days
• Engage in leadership responsibilities and business operations.
• Lead a multi-million dollar business with 100+ team members.
• Create Relationships and moments with our guest.

BENEFITS/VACATION

• 2 weeks Paid Time Off (PTO).
• Employer contributes to health insurance.
• Closed Thanksgiving & Christmas Day.

Location: West Palm Beach, Florida

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Salary

$65000.00 - $75000.00 per year

Benefits

Other, Flexible schedule, Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance, 401(k), 401(k) matching, Referral program, Employee discount, Paid training

Job Type

Full time

Schedule

8 hour shift, 10 hour shift, Weekend availability, Monday to Friday, Day shift, Night shift, Overtime, Other