JOB REQUIREMENTS: Sun Life U.S. is one of the largest providers of
employee and government benefits, helping approximately 50 million
Americans access the care and coverage they need. Through employers,
industry partners and government programs, Sun Life U.S. offers a
portfolio of benefits and services, including dental, vision,
disability, absence management, life, supplemental health, medical
stop-loss insurance, and healthcare navigation. We have more than 6,400
employees and associates in our partner dental practices and operate
nationwide. Visit our website to discover how Sun Life is making life
brighter for our customers, partners and communities. DentaQuest manages
dental and vision benefits for more than 33 million Americans. Our
outcomes-based, cost-effective solutions are designed for Medicaid and
CHIP, Medicare Advantage, small and large businesses, and individuals.
With a focus on prevention and value, we aim to make quality care
accessible to improve the oral health of all. Job Description: Sun Life
embraces a hybrid work model that balances in-office collaboration with
the flexibility of virtual work. Our leaders are expected to foster
connection and teamwork by being present in the office 2to 3 days per
week. The Opportunity: The Director, IT Operations Advantage Dental +
will manage the IT operations for Advantage Dental +, a group within SL
Dental Division. This role is responsible for ensuring effective service
delivery within the IT Service Desk, Application Development, and
Network Services teams.The Director will focus on operational execution,
service quality, and team leadership, ensuring that IT services align
withbusiness needs and overall Dental IT and SL company objectives and
direction. How you will contribute: Lead the IT Service Desk,
Application Development, and Network Services teams, ensuring the teams
meet established SLAs, KPIs, and overall service delivery objectives.
Ensure smooth daily operations within the IT Service Desk, overseeing
incident management, request fulfillment, and end-user... For full info
follow application link. Sun Life Financial is an equal employment and
affirmative action employer. All qualified applicants will receive
consideration without regard to race, color, sex, religion, age,
national origin, disability, veteran status, sexual orientation, gender
identity or expression, marital status, ancestry or citizenship status,
genetic information, pregnancy status or any other characteristic
protected by law. Sun Life Financial is committed to building a diverse
and inclusive company culture. Sun Life Financial is a leading provider
of group insurance benefits in the U.S., helping people protect what
they love about their lives. More than just a name, Sun Life symbolizes
our brand promise of making life brighter for our customers, partners,
and communities. Join our talented, diverse workforce and launch a
rewarding career. Visit us at www.sunlife.com/us to learn more.
* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/5C8D26B09E67496E