Director Hospice, Medford, OR

Providence Health & Services

Medford, OR

JOB DETAILS
SKILLS
Accreditation Standards, Auto Insurance, Background Investigation, Basic Life Support (BLS), Best Practices, Budget Management, Business Operations, Clinical Competency, Clinical Medicine, Clinical Support, Communication Skills, Community and Social Services, Compensation and Benefits, Contract Creation, Diversity, Driver's License, Establish Priorities, Finance, Financial Management, Financial Planning, Government, Healthcare, Healthcare Quality, Hospice Care, Hospital, Human Health, Human Resources Planning, Industry/Trade Analysis, Leadership, Maintain Compliance, Marketing, Nursing, Operational Strategy, Operational Support, Operations Management, Palliative Care, Patient Care, People Management, Performance Analysis, Performance Management, Pricing, Quality Assurance, Quality Management, Quality of Care, Regulations, Revenue Accounting, Social Work, Standards of Care, Stewardship, Strategic Planning, System Operations, Systems Maintenance, Team Player, Technical Support, Willing to Travel
LOCATION
Medford, OR
POSTED
18 days ago

Description

Calling All Esteemed Leaders! Are you a compassionate, strategic leader with a passion for advancing end‑of‑life care across diverse care settings? Do you excel in leading complex programs, aligning teams, and balancing quality, access, and financial stewardship? This leadership opportunity invites your expertise.

The Role

The Director, Hospice plans, organizes, and directs the strategic and operational activities of Providence Hospice and Providence Home and Community Care.

Serving as a key resource for the Portland Service Area, this role collaborates with Providence leaders to develop and maintain a system‑wide approach to end‑of‑life care, aligned with Service Area priorities, Service Line strategies, and industry trends.

The Director leads complex, multi‑site hospice and home‑based care programs, ensuring high‑quality, coordinated care delivery across the continuum. This role balances clinical quality, patient experience, and financial performance, while fostering strong collaboration across departments, disciplines, and community partners.

Key challenges include navigating service integration in a capitated payment environment, coordinating cross‑departmental efforts, managing competing priorities across stakeholders, maintaining alignment across multiple sites, and balancing quality and financial outcomes in hospice and palliative care delivery.

What You'll Do

Strategic Leadership & Program Development

  • Identify opportunities to improve end‑of‑life care across Providence Service Areas.

  • Lead planning and implementation of hospice programs within Home and Community Services, including expansion into new markets.

  • Participate in strategic planning and budget development with Business and Clinical Operations and Hospice/Palliative Care leadership .

Operational & Financial Management

  • Provide administrative leadership and oversight of all Hospice programs and services.

  • Collaborate with operations, finance, revenue cycle, and accounting teams to develop and improve systems, reporting, and performance outcomes.

  • Support development of payer contracts in collaboration with contracting leadership, including scope of services, pricing, utilization conditions, and evaluation.

Care Coordination & Clinical Integration

  • Lead coordination of care across Hospice and Palliative Care programs within the healthcare continuum.

  • Collaborate closely with Medical Directors on clinical and organizational priorities.

  • Ensure services align with Providence policies, care standards, and quality expectations.

Quality, Compliance & Regulatory Readiness

  • Ensure compliance with Providence policies and all applicable accreditation, legal, and regulatory requirements.

  • Participate in performance improvement and quality initiatives across hospice and home services.

  • Maintain readiness for regulatory survey and accreditation standards.

Workforce Leadership & Development

  • Lead staff and management performance across hospice programs.

  • Develop staff through orientation, training, and ongoing education.

  • Foster strong working relationships across the organization.

Community Engagement & Representation

  • Promote Providence Hospice and Home Services within the community.

  • Represent Hospice programs with government agencies, legislators, and professional organizations.

  • Support development of partnerships that strengthen community‑based care delivery.

Technology & Innovation

  • Plan and guide implementation of technology enhancements supporting operational and clinical practice improvements.

Qualifications

Education & Credentials

  • Bachelor's Degree in Nursing, Healthcare, Human Services, or Business; or equivalent combination of education and experience

  • Master's Degree in Business, Nursing, or related health field (preferred)

  • Required upon hire: National Provider BLS - American Heart Association (Vendor Managed)

  • Required upon hire: Background check compliance per Providence Health & Services policy #302

  • Preferred upon hire: Clinical License

Experience & Expertise

  • Minimum of 4 years of progressively responsible healthcare leadership experience

  • 10 or more years of hospice-related experience (preferred)

  • Experience with community advisory and/or governance (preferred)

  • Knowledge of healthcare delivery systems and hospice operations

  • Knowledge of financial planning, human resources, marketing, and organizational practices in hospice programs

  • Ability to develop and maintain relationships with diverse healthcare audiences

  • Ability to travel efficiently

  • Driving may be required as part of this role. Caregivers must comply with all applicable state requirements and provide proof of driver's license and auto insurance upon request, in accordance with policy.

Leadership Capabilities

  • Strong organizational and leadership skills

  • Proven ability to build rapport quickly and achieve results

  • Demonstrated success developing and implementing new programs

  • Ability to lead in a rapidly changing and competitive environment

  • Strong communication and stakeholder engagement skills

  • Ability to balance quality outcomes with financial performance

  • Ability to prioritize and manage competing demands effectively

Why Join Us?

  • Mission ‑ Driven Impact: Lead compassionate, patient‑centered hospice care

  • Regional Influence: Shape care delivery across the continuum

  • Collaborative Leadership: Partner with clinical, operational, and community leaders

  • Program Innovation: Advance new models of care and service expansion

  • Meaningful Work: Support patients and families during critical life moments

Ready to Shape the Future of Healthcare?

If you are a compassionate, strategic leader committed to excellence in hospice and palliative care, we encourage you to apply. Step into this Director, Hospice role and help advance the future of end‑of‑life care at Providence.

The full pay range is listed in accordance with applicable law. Final compensation will be determined based on qualifications, experience, organizational compensation alignment, and the approved hiring department budget for the position. This position may also be eligible for incentive compensation and benefits.

At Providence we believe in the importance of human connection and the impact of in-person collaboration towards team cohesion and caregiver engagement. Further, we want our leaders to live in or near the communities we serve. Therefore, leaders applying for this role will be required to work a hybrid schedule, which consists ofthree days onsite, two days remote and live within a reasonable commuting distance to the ministry or service area they support and lead.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Requsition ID: 434307 Company: Providence Jobs Job Category: Patient Care (Non-Acute) Job Function: Clinical Care Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 5010 PMMC HOSPICE Address: OR Medford 1111 Crater Lake Ave Work Location: Providence Medford Medical Center Workplace Type: On-site Pay Range: $61.37 - $96.89 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

About the Company

P

Providence Health & Services

Our Mission is more than just words.

About Us

As the third largest not-for-profit health system in the United States, we are committed to providing for the needs of our communities – especially for those who are poor and vulnerable – across Alaska, California, Montana, Oregon and Washington.

Our system includes more than 82,000 caregivers (all employees) serving in a diverse range of ministries from birth to end of life, including acute care, physician clinics, long-term and assisted living, palliative and hospice care, home health, supportive housing and education.

Where we serve

We operate 34 hospitals, 600 physician clinics, 22 long-term care facilities, 19 hospice and home health programs and 693 supportive housing units in 14 locations. Our health plan serves our caregivers and other large employer groups covering 513,000 members.

On any given day, we care for more than 1,200 people in our long-term care settings, more than 4,000 in our hospitals and more than 15,000 in our clinic settings. Daily, we serve more than 7,000 people in our many home health and palliative care programs and almost 800 in supportive housing. We touch more than five times as many lives in non-acute settings as we do in the traditional hospital setting.

A tradition of caring for everyone

When the Sisters arrived in the Pacific Northwest in 1856, they came to answer a call for help from a new pioneer community. What they found were many communities in need of service, and so with dedication to the Mission and collaboration with like-minded partners, their ministry grew to what is now a five-state health system.

Providence Health & Services continues a tradition of caring that the Sisters of Providence began more than 158 years ago. The cornerstone of our Mission is to provide compassionate care that is accessible for all – especially those who are poor and vulnerable.

We believe making a difference is one of our greatest rewards.

Caring is what we do.

Our benefits help us care for our employees and their families by supporting their wellness and providing tools that promote financial security and professional growth.*

Benefits:

  • Medical, dental and vision insurance coverage that start on your first day
  • Retirement program that helps you prepare for your future
  • Life and AD&D insurance
  • Health Reimbursement and Savings Accounts (HRA, HSA, FSA)

Well-being:

  • Health assessment and personal coaching to help you meet your goals
  • Incentives for participation in healthy activities
  • Caregiver Assistance Program (for employees) offering work/life services, resources and expertise when you need it
  • Weight management, tobacco cessation and diabetes programs

Work/Life Balance:

  • Volunteers in Partnership program to match you with volunteer opportunities that support our communities
  • Support for life events such as birth, adoption, marriage or other changes to your family
  • Ergonomics and injury prevention to promote safe work environments
  • Paid time off
  • Disability benefits

Career and Development:

  • Tuition reimbursement to support your education as you tackle your career goals

Awards and Recognition

Healthcare Excellence

We are deeply honored that Providence facilities have been distinguished with national awards and certifications. At Providence Health & Services, our dedication to excellence is evident in the service our people demonstrate every day. Here, you’ll find an environment built on the core values of respect, compassion, justice, excellence and stewardship. They are at the heart of everything we do...and others have noticed.

JD Power and Associates Distinguished Hospital Award for Service Excellence  '100 Best Companies to Work For' -Oregon Business magazine  Cardiac Surgery Excellence Award

'100 Best Companies for Working Mothers' Award  Magnet Hospital for Excellence in Nursing Services - American Nurses Credentialing Center (ANCC)  Five-Star Hospital Award

'100 Top Hospitals' - Solucient  Award of Excellence in Healthcare Quality - Qualis Health  Thomson Reuters '100 Top Hospitals' Award

'Washington's 100 Best Companies' - CEO magazine  'Distinguished Hospital Clinical Excellence 2017

COMPANY SIZE
500 to 999 employees
INDUSTRY
Healthcare Services
FOUNDED
1859
WEBSITE
http://www.providence.org/