Director, Food Safety & Quality Systems

Job Description

Company Description: McDonalds is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonalds remains one of the worlds leading corporations after almost 70 years. Joining McDonalds means thinking big and preparing for a career that can have influence around the world.

At McDonalds, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Department Overview The U.S. Food Safety & Quality Systems Team is part of the North America Supply Chain function that enables the McDonalds System to connect customers with food they love and trust. The role requires systems thinking, strong communication, and a partnership mindset to deliver integrated solutions, build trust cross-functionally, and work closely with internal teams, suppliers, distributors, operators, and global partners.

Primary responsibilities include:

Duties

• Lead U.S. FSQS Supplier and Distributor Performance strategic planning across the U.S. Supply Chain, leveraging data, digital tools, and systems thinking to proactively manage risk, prioritize actions, and protect the brand.
• Lead realization of USFSQS Supplier and Distributor Goals & KPIs via collaboration with team, business and oversight of internal and 3rd party/external resources.
• Mentor, coach and support People Development and foster an environment where everyone has equal opportunity to succeed.
• Define and lead Prioritization, Agility & Consistency processes and ways of working, focusing on Driving Results and Outcomes most meaningful across the supplier and distributor network today and for tomorrow (future-proofing).
• Identify and assess US Supplier and Distributor food safety, quality and other applicable brand reputational gaps and risks against McDonalds expectations.
• Set and lead the strategy development and prioritization of supplier and distributor level actions to capitalize on opportunities and/or protect the brand.
• Manage resourcing plan (including 3rd party and supplier resources such as Tech Teams, Councils, etc.) and oversee the team in building supplier/vendor FSQS management tools that enable consistency and accountability.
• Strengthen and establish (where needed) + up-version verification and validation processes to ensure current and ongoing compliance to McDonalds expectations (e.g. SQMS, AH&W Commitments).
• Collaborate across 3LS, maximizing impact as a member of the U.S Supply Chain Director team and across the US and GSC/global business to influence change, proactively manage issues and improve food safety, quality, AH&W, and overall supplier and distributor performance.
• Champion the use of digital tools, analytics, and AI-enabled insights to strengthen supplier and distributor performance monitoring and accountability while continuously improving consistency, transparency, and speed to decision making.
• Benchmark within and outside of the system, sharing the McDonalds story, partner and collaborate on industry issues, to identify and integrate best-in-class practices, and driving FSQS excellence across US Suppliers and Distributors.

Qualifications The required characteristics and skills of individual in the role include the ability to:

• Build trust and credibility as a valued business partner.

• Assess supply chain risks and develop mitigation plans.

• Influence and proactively manage stakeholder expectations through effective communication including delivery of insights through clear storytelling.

• Effectively leverage subject matter expertise in support of others and business objectives.

• Leverage data, analytics, and digital tools.

• Incorporate learnings obtained through external networking and benchmarking to drive continuous improvement.

• A track record of building relationships and effectively collaborating with suppliers, cross-functional partners, operators (franchisees) and industry.

• Demonstrated passion and commitment to coaching and developing others.

• 10+ years of food safety and quality program management experience; specific experience in restaurant food safety, quality systems and/or sanitation/hygiene a plus.

• Bachelors degree required; advanced degree in relevant field of study preferred - e.g., food science, animal science, food safety, environmental health.

Compensation

• Bonus Eligible: Yes
• Long - Term Incentive: Yes
• Benefits Eligible: Yes
• Salary Range: The expected salary range for this role is $168,212.00 - $210,265.00 per year.

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information: McDonalds is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonalds provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.