Communication Skills, Cross-Functional, Customer Relations, Data Analysis, Data Processing, Enterprise Sales, Executive Relationships, Leadership, Metrics, Sales, Sales Management, Software as a Service (SaaS), Team Building, Team Lead/Manager, Willing to Travel
Seeking a Director of Enterprise Account Management to lead and grow a strategic customer portfolio. This full-time, remote role reports to the VP of Enterprise Sales and involves managing a team of Account Managers, driving retention, expansion, and customer success outcomes.
Responsibilities include
- leading team development and performance
- owning account metrics like NRR and gross retention
- building executive relationships with key clients
- collaborating cross-functionally with Sales, Customer Success, and Product
- implementing scalable processes and utilizing data analytics
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Requirements: 8-12+ years in account management or sales, 3-5+ years in leadership, proven success in large account growth, strong strategic and communication skills. Preferred experience in SaaS or data solutions.
Travel expected at 25%. Candidates must be authorized to work in the U.S. and pass background checks. The role offers competitive salary, benefits, and incentives.
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Dodge Construction Network