Director - Enrollment Services

Utah Valley University

Lehi, UT

JOB DETAILS
SALARY
$71,604–$84,240 Per Year
SKILLS
Accreditation Standards, Best Practices, Budgeting, Business Analysis, Coaching, Concurrency, Concurrent Programming Language Family, Continuous Improvement, Dental Insurance, Establish Priorities, Financial Analysis, Financial Management, Health Plan, Interpersonal Skills, Leadership, Leading Edge Technology, Mentoring, Operational Improvement, Operational Strategy, Operations Processes, Organizational Skills, Performance Management, Performance Reviews, Policy Development, Presentation/Verbal Skills, Procedure Development, Program Planning, Project Tracking, Quality Management, Reengineering, Service Delivery, Staff Development, Strategic Planning, Student Admissions, Team Player, Training/Teaching, Tuition Fees, Vision Plan
LOCATION
Lehi, UT
POSTED
14 days ago

Director - Enrollment Services

Salary

$71,604.00 - $84,240.00 Annually

Location

UVU Lehi Campus

Job Type

FT Exempt Salaried Staff

Job Number

FY2605991

Division

VP Academic Affairs

Department

Concurrent Enrollment

Opening Date

05/22/2026

Closing Date

6/7/2026 11:59 PM Mountain

First Review Date

06/01/2026

Required Documents Needed to Apply

Resume

Cover Letter

Applicant Support

1-855-524-5627

Support@schooljobs.com

  • Description
  • Benefits
  • Questions

Position Announcement

Reporting directly to the Senior Director, the Director of Enrollment Services is responsible for driving the Enrollment Services Team's strategic direction, operational excellence, and leadership development. This position provides direct oversight of Admissions, Registration, Academic Scheduling, and the petitions process for the Concurrent Enrollment program.

As a key leader, the Director oversees a talented group of coordinators and managers, ensuring that all enrollment-related processes align with institutional goals. The role emphasizes fostering strong partnerships across the university and with external educational stakeholders to support program success and innovation.

This position plays a critical role in influencing policies and procedures that impact student success both locally and statewide, while ensuring the continual growth and improvement of the Concurrent Enrollment program.

The Director's leadership will be instrumental in maintaining high-quality service delivery, enhancing operational effectiveness, and advancing initiatives that support access, efficiency, and student achievement.

This position is located at the UVU Lehi Campus.

Summary of Responsibilities

  • Operational Leadership: Guide and inspire the day-to-day operations of the Enrollment Services team, ensuring all processes-from registration to course scheduling-run seamlessly. Champion continuous improvement and operational excellence, establishing best practices to ensure smooth and effective student enrollment experiences. Develop the team through mentoring, one-on-one coaching, and fostering a collaborative and inclusive work environment.
  • Strategic Impact: Lead data-driven planning initiatives to enhance enrollment strategies. Making decisions that will directly affect the programs trajectory and ability to provide an equitable, high-quality education for concurrent enrollment students. Represent the program with key stakeholders such as K- partners, state education bodies, and national accreditation agencies. Acts as a primary decision-maker in the absence of the Senior Director.
  • Student-Centered Innovation: Lead initiatives that shape the future of student enrollment by researching and implementing cutting-edge technologies and methodologies. Oversee complex decision-making processes involving student appeals, academic record changes, and stakeholder data requests. Your vision and leadership will empower students to navigate their educational journeys successfully, providing a strong foundation for their future success.
  • Visionary Leadership: Provide forward-thinking leadership by creating an environment that emphasizes student success and institutional impact. Develop long-term strategies that position the program as a leader in concurrent enrollment, building partnerships that enhance educational access.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with a bachelors degree in a related discipline, plus three years of staff-level experience or an equivalent combination of education and/or experience related to the Summary of Duties totaling seven years.

Preferred Qualifications:

Graduation from an accredited institution with a Master's Degree plus five years of experience in an educational unit or closely related environment.

Knowledge / Skills / Abilities

Knowledge

  • Knowledge of and experience in Concurrent Enrollment.

  • Knowledge of student recruitment, admissions, and retention policies.

  • Knowledge of financial/business analysis techniques.

  • Knowledge of hiring processes and procedures.

  • Knowledge of organizational structure, workflow, and operating procedures.

  • Knowledge of leadership theory and practice.

Skills

  • Skills in program planning, examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.

  • Skills in interpersonal communication and relationship building.

  • Skills in employee development and performance management.

  • Skill in budget preparation and fiscal management.

  • Skill in organizing resources and establishing priorities.

  • Skill in training and development, and ability to develop and deliver presentations.

Abilities

  • Ability to work effectively with a wide variety of organizations.

  • Ability to monitor program/project budgets and end-of-year projections.

  • Ability to foster a cooperative work environment.

  • Ability to work effectively with a wide variety of organizations.

  • Ability to supervise, train, and evaluate employees, including organizing, prioritizing, and scheduling work assignments.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

Utah Valley University's dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce.

UVU is pleased to offer a competitive and comprehensive benefits package that supports employees and their family's overall physical and mental health, protects their income in case of unforeseen illness and life events, and assists in building financial security for retirement and the future.

Highlights from Utah Valley University's benefits package include:

  • Medical network and plan options with low employee premiums
  • Employer HSA contribution for those that elect the university's High-Deductible Health Plan
  • Other tax advantage, reimbursement account options (i.e. Flexible Spending Account & Dependent Care)
  • Dental and vision plan options
  • Incentivized wellness program
  • Employer paid basic life, Accidental Death and Dismemberment (AD&D), and Long Term Disability (LTD) coverage
  • Employee Assistance Program (EAP)
  • 401(a) Defined Contribution Plan with an employer contribution of 14.2% based on employee's compensation (100% vested on first day of full-time employment)
  • Undergraduate tuition remission benefit waiving up to 18 credit hours (each semester) for employees and their eligible dependents (spouses & children dependents unmarried and up to age 26)
  • Generous leave package which includes sick, vacation (staff only), and personal leave; 13 paid holidays; paid medical maternity and parental leave

For more information about the benefits offered, visit https://www.uvu.edu/peopleandculture/benefits.

01

This position is located at the UVU Lehi Campus. Are you willing and able to work from this campus?

  • Yes
  • No

02

Do you meet the minimum requirements for this position as outlined? Graduation from an accredited institution with a bachelors degree in a related discipline, plus three years of staff-level experience or an equivalent combination of education and/or experience related to the Summary of Duties totaling seven years.

  • Yes
  • No

03

How many years of experience do you have in this type of position?

  • <1
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8+

04

What is your highest level of education?

  • High School or equivalent
  • Associates
  • Bachelors
  • Masters
  • Ph.D.
  • Ph.D. (abd)
  • Juris Doctorate

Required Question

Employer Utah Valley University

Address 800 W. University Parkway

Orem, Utah, 84058

Phone Applicant Support 855-524-5627

Website http://www.uvu.edu

About the Company

U

Utah Valley University

Utah Valley University was established in 1941 as Central Utah Vocational School (CUVS) with the primary function of providing war production training. CUVS was part of the Provo School District located in south Provo. The institution received a state appropriation in March 1945 of $50,000 to operate for the 1945-1947 biennium. In 1947, the school received funding as a permanent state institution. A new site for the school was acquired on University Avenue in Provo in 1948; in the 1952, the state appropriated funding for the first construction on that site. As enrollments grew, the state acquired over 185 acres in southwest Orem and the first building was completed in 1977. Today, the University’s facilities consist of a combined total of 412 acres with 50 buildings with campuses in Orem, Provo, and Heber City and property in Vineyard and at Thanksgiving Point in Lehi.

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Education
FOUNDED
1941
WEBSITE
http://www.uvu.edu/