Director, Engineering - Avalara Developer Experience Platform

Avalara Inc

CA

JOB DETAILS
SKILLS
Application Programming Interface (API), Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Automation, Best Practices, Business Practices, Cloud Computing, Computer Science, Continuous Improvement, Disability Insurance, Diversity, Documentation, Documentation Standards, Ecosystems, Embedded Systems, Leadership, MCP - Microsoft Certified Professional, Machine Tool, Metrics, Onboarding, Organizational Culture, Process Improvement, Product Documentation, Product Engineering, Simulation, Tax Returns, Time Management, Usability Engineering, Use Cases, User Interface/Experience (UI/UX)
LOCATION
CA
POSTED
30+ days ago

<h3>What You&apos&semill Do<&solh3>

<p style&equals"margin&colon 0in 0in 8pt&semi line-height&colon 115&percnt&semi font-size&colon 12pt&semi font-family&colon Aptos&comma sans-serif&semi">We are seeking a Director&solSr&period Director to lead Avalara&&numx2019&semis <strong>Agentic Developer Experience &lparDX&rpar Platform <&solstrong>&&numx2014&semi focused on enabling developers and AI agents to seamlessly discover&comma understand&comma and integrate with Avalara&&numx2019&semis products&period<&solp>

<p style&equals"margin&colon 0in 0in 8pt&semi line-height&colon 115&percnt&semi font-size&colon 12pt&semi font-family&colon Aptos&comma sans-serif&semi">This role owns the <strong>external developer experience layer<&solstrong>&comma including exposing documentation for agent-facing interfaces &lpare&periodg&period&comma MCP&rpar&comma documentation and knowledge systems&comma interactive tooling&comma and AI-powered integration accelerators&period You will partner closely with domain-focused product engineering who own APIs&comma MCP tools&comma backend systems and the partner engineering team&comma and ensure these capabilities are exposed in a <strong>consistent&comma intuitive&comma and agent-friendly manner for developer and partners<&solstrong>&period<&solp>

<p style&equals"margin&colon 0in 0in 8pt&semi line-height&colon 115&percnt&semi font-size&colon 12pt&semi font-family&colon Aptos&comma sans-serif&semi">&numLI-Remote<&solp>

<h3>What Your Responsibilities Will Be<&solh3>

<p><strong>Agent Experience Layer<&solstrong><&solp>

<p>Build and evolve the external <strong>MCP-based interface and tool catalog for building integrations<&solstrong><&solp>

<p>Standardize how APIs and capabilities are exposed to AI agents<&solp>

<p>Define best practices for agent-tool interactions &lparschemas&comma patterns&comma guardrails&rpar<&solp>

<p><strong>Developer Portal &amp&semi Knowledge Experience<&solstrong><&solp>

<p>Own the <strong>developer documentation platform<&solstrong>&comma IA&comma and UX<&solp>

<p>Ensure <strong>documentation freshness and accuracy<&solstrong> via automation &lparspec &&numx2194&semi docs sync&comma drift detection&rpar<&solp>

<p>Deliver task-oriented&comma cross-product integration guides<&solp>

<p><strong>Interactive Sandbox &amp&semi Exploration<&solstrong><&solp>

<p>Provide <strong>API exploration&comma testing&comma and simulation environments<&solstrong><&solp>

<p>Enable safe experimentation for developers and agents &lparmock &plus sandbox&rpar<&solp>

<p><strong>Sample Apps &amp&semi AI Integration Kits<&solstrong><&solp>

<p>Build and maintain <strong>reference implementations and starter kits<&solstrong><&solp>

<p>Deliver <strong>agent-ready examples<&solstrong>&comma prompts&comma and integration patterns<&solp>

<p>Define and promote &&numx201C&semigolden paths&&numx201D&semi for common integrations<&solp>

<p><strong>Integration Acceleration &lparAI-first&rpar<&solstrong><&solp>

<p>Develop <strong>AI-powered tools and workflows<&solstrong> that reduce time-to-integration<&solp>

<p>Create reusable &&numx201C&semiskills&&numx201D&semi for common use cases &lpare&periodg&period&comma tax calculation flows&rpar<&solp>

<p>Enable partners to build faster using AI-assisted approaches<&solp>

<p><strong>DX Standards &amp&semi Cross-Team Alignment<&solstrong><&solp>

<p>Define and drive adoption of <strong>API&comma MCP&comma and documentation standards<&solstrong><&solp>

<p>Partner with product teams to ensure <strong>consistent external experience<&solstrong><&solp>

<p>Establish versioning&comma deprecation&comma and usability guidelines<&solp>

<p><strong>Partner Enablement &amp&semi Ecosystem Growth<&solstrong><&solp>

<p>Lead <strong>developer onboarding and partner integration journeys<&solstrong><&solp>

<p>Support strategic partners with <strong>co-build and acceleration frameworks<&solstrong><&solp>

<p>Improve integration success rates across the ecosystem<&solp>

<p><strong>Observability &amp&semi Continuous Improvement<&solstrong><&solp>

<p>Define and track <strong>DX metrics<&solstrong> &lpartime-to-first-success&comma integration success rate&comma agent task completion&rpar<&solp>

<p>Build feedback loops from usage&comma errors&comma and developer input<&solp>

<p>Continuously improve experience based on real-world signals<&solp>

<h3>What You&numx2019&semill Need To Be Successful<&solh3>

<p><strong>Education<&solstrong><&solp>

<p>B&periodS&period in Computer Science&comma Engineering&comma or a related technical field <strong>AND<&solstrong> 12&plus years of relevant experience in developer platforms&comma APIs&comma or DX leadership roles&period<&solp>

<p><strong>Experience<&solstrong><&solp>

<ul type&equals"disc"><li>Experience leading developer platforms or DX initiatives at scale<&solli><li>Experience building external platforms or partner ecosystems<&solli><li>Proven ability to influence across teams<&solli><li>Experience defining and driving platform standards<&solli><&solul><&p>

<p><strong>Knowledge&comma Skills&comma and Abilities<&solstrong><&solp>

<ul type&equals"disc"><li>Deep understanding of API design and developer workflows<&solli><li>Demonstrated experience with AI&solLLM or agent-based systems<&solli><li>Strong data-driven mindset<&solli><li>Strong product and platform thinking<&solli><li>Proven ability to <strong>influence across teams without direct ownership<&solstrong>&period<&solli><li><strong>Curiosity<&solstrong> that uncovers opportunities where none seemingly exist&period<&solli><li><strong>Customer obsession<&solstrong> that inspires product engineering teams to reduce debt and backlog and improve overall consistency&period<&solli><li>Hands-on leadership mindset<&solli><li><strong>Roll-up-your-sleeves mindset<&solstrong> with willingness to leverage the latest tools&comma demonstrate how things should be done&comma and raise the bar for your team and peers&period<&solli><&solul>

<h3>Avalara is an AI-first Company<&solh3>

<p style&equals"margin&colon 0px&semi" data-renderer-start-pos&equals"207"><span style&equals"font-family&colon calibri&comma sans-serif&semi font-size&colon 10pt&semi">AI is embedded in our workflows&comma decision-making&comma and products&period&&numxA0&semi Success here requires embracing AI as an essential capability&period<&solspan><&solp>

<ul class&equals"ak-ul" data-indent-level&equals"1"><li><p style&equals"margin&colon 0px&semi" data-renderer-start-pos&equals"370"><span style&equals"font-family&colon calibri&comma sans-serif&semi font-size&colon 10pt&semi">You&&numx2019&semill bring experience using AI and AI-related technologies&comma ready to thrive here&period<&solspan><&solp><&solli><li><p style&equals"margin&colon 0px&semi" data-renderer-start-pos&equals"457"><span style&equals"font-family&colon calibri&comma sans-serif&semi font-size&colon 10pt&semi">You&&numx2019&semill apply AI every day to business challenges - improving efficiency&comma contributing solutions&comma and driving results for your team&comma our company&comma and our customers&period<&solspan><&solp><&solli><li><p style&equals"margin&colon 0px&semi" data-renderer-start-pos&equals"624"><span style&equals"font-family&colon calibri&comma sans-serif&semi font-size&colon 10pt&semi">You&&numx2019&semill grow with AI by staying curious about new trends and best practices&comma and by sharing what you learn so others can benefit too&period<&solspan><&solp><&solli><&solul>

<h3>How We&&numx2019&semill Take Care Of You<&solh3>

<p style&equals"margin-bottom&colon 0in&semi"><span style&equals"font-family&colon calibri&comma sans-serif&semi font-size&colon 10pt&semi"><u>Total Rewards&&numxA0&semi<&solu><&solspan><&solp>

<p style&equals"margin-bottom&colon 0in&semi"><span style&equals"font-family&colon calibri&comma sans-serif&semi font-size&colon 10pt&semi">In addition to a great compensation package&comma paid time off&comma and paid parental leave&comma many Avalara employees are eligible for bonuses&period&&numxA0&semi<&solspan><&solp>

<p style&equals"margin&colon 0px&semi"><span style&equals"font-family&colon calibri&comma sans-serif&semi font-size&colon 10pt&semi"><u>Health &amp&semi Wellness<&solu>&&numxA0&semi<&solspan><br><span style&equals"font-family&colon calibri&comma sans-serif&semi font-size&colon 10pt&semi">Benefits vary by location but generally include private medical&comma life&comma and disability insurance&period&&numxA0&semi<&solspan><&solp>

<p style&equals"margin&colon 0px&semi"><span style&equals"font-family&colon calibri&comma sans-serif&semi font-size&colon 10pt&semi"><u>Inclusive culture and diversit<&solu>y&&numxA0&semi<&solspan><br><span style&equals"font-family&colon calibri&comma sans-serif&semi font-size&colon 10pt&semi">Avalara strongly supports diversity&comma equity&comma and inclusion&comma and is committed to integrating them into our business practices and our organizational culture&period We also have a total of 8 employee-run resource groups&comma each with senior leadership and exec sponsorship&period&&numxA0&semi<&solspan><&solp>

<h3>What You Need To Know About Avalara<&solh3>

<p style&equals"margin&colon 0px&semi"><span style&equals"font-size&colon 10&period0pt&semi font-family&colon &apos&semiCalibri&apos&semi&commasans-serif&semi">We&&numx2019&semire defining the relationship between tax and tech&period<&solspan><&solp>

<p style&equals"margin&colon 0px&semi"><span style&equals"font-size&colon 10&period0pt&semi font-family&colon &apos&semiCalibri&apos&semi&commasans-serif&semi">We&&numx2019&semive already built an industry-leading cloud compliance platform&comma processing over 54 billion customer API calls and over 6&period6 million tax returns a year&period Our growth is real - we&apos&semire a billion dollar business - and we&&numx2019&semire not slowing down until we&&numx2019&semive achieved our mission - to be part of every transaction in the world&period<&solspan><&solp>

<p style&equals"margin&colon 0px&semi"><span style&equals"font-size&colon 10&period0pt&semi font-family&colon &apos&semiCalibri&apos&semi&commasans-serif&semi">We&&numx2019&semire bright&comma innovative&comma and disruptive&comma like the orange we love to wear&period It captures our quirky spirit and optimistic mindset&period It shows off the culture we&&numx2019&semive designed&comma that empowers our people to win&period We&&numx2019&semive been different from day one&period Join us&comma and your career will be too&period<&solspan><&solp>

<p style&equals"margin&colon 0px&semi"><strong><span style&equals"font-size&colon 10&period0pt&semi font-family&colon &apos&semiCalibri&apos&semi&commasans-serif&semi">We&&numx2019&semire An Equal Opportunity Employer<&solspan><&solstrong><&solp>

<p style&equals"margin&colon 0px&semi"><span style&equals"font-size&colon 10&period0pt&semi font-family&colon &apos&semiCalibri&apos&semi&commasans-serif&semi">Supporting diversity and inclusion is a cornerstone of our company &&numx2014&semi we don&&numx2019&semit want people to fit into our culture&comma but to enrich it&period All qualified candidates will receive consideration for employment without regard to race&comma color&comma creed&comma religion&comma age&comma gender&comma national orientation&comma disability&comma sexual orientation&comma US Veteran status&comma or any other factor protected by law&period If you require any reasonable adjustments during the recruitment process&comma please let us know&period<&solspan><&solp>

About the Company

A

Avalara Inc