Director Emergency Services

  Essential Job Responsibilities

• InconjunctionwiththeAssistantVicePresident,ChiefQualityOfficer,definesandestablishesthedepartment'sphilosophy;goalsand ·objectivesdirectedatachievinghighqualitypatientcareinaccordancewiththemissionandstrategicplanofthe organization. 
• CollaborateswithNurseManagers/AssistantNurseManagerstoestablishstaffingrequirements,recruitment,andselectionandretentionpoliciesforpersonnelinthespecificunits/programs/servicesofresponsibility. 
• CollaborateswiththePhysicianChiefofStaff/MedicalDirectors. 
• Utilizesavailableresourcestoproblemsolveeffectively. 
• Accountableforfinancialperformance,budgetmanagementandresourceallocationofassignedservices. 
• Performsassessment anddatacollectioninanongoingandsystematicmanner. 
• Assessesdevelopmental,learning,orotherspecialneedsofnursemanagers,staff,patients,andfamilies. 
• Assuresthatstaffcompetenciesareappropriateandvalidatedsothattheycanperformtheskillsnecessarytothekindofnursingactionstobetake. 
• EvaluatestheeffectivenessofUnitandDivisionOperationsandadjustsprioritiesasneeded. 
• Supportsroleand standards-basedpracticethroughrolemodeling,monitoring,preceptingevaluating,andprovidingfeedback. 
• PreventstheacquisitionofHospitalAssociatedInfections(HAIs)byadheringtohandhygienepracticesandInfectionpreventionpolicesandinitiatives. 
• Assumesresponsibilityforprojects/tasksandcompleteswithindesignatedtimeframes.
• Responsibleforjobdescriptions,certifications,licenses,performancestandardsandperformanceevaluationsofallpersonnelinunits/programs/servicesofresponsibility. 
• Functionsasaresourceinclinicalspecialty,demonstratingcompetencyinclinicaljudgment,selectedtechnicalskills, andevidencedbasedpractices. 
• InformstheAVP, CQOofactivities,needsandproblemswithinareasofresponsibility. 
• Assumesresponsibilityforcommitteesandtaskforcesatthedivisionallevelandparticipatesandrepresentsdefinedspecialtyareaanddivisiononvarioushospitalandmedicalcommittees. 
• Ensurescoordination,integration,andmanagementofpertinentinformationthroughcriticalthinkinganddecisionmaking. 
• Basedonjobknowledge,abletodirectandmanageclinicalsituationsthroughunderstandingofroles. 
• Demonstratesanalyticalskillsbyusingdecisionmakingauthority,andscientificknowledgeinordertoimplementactionplans. 
• Analyzesandusesdataandimprovementsuggestionsobtainedthroughshiftreports,unit-basedhuddles,andinteractionwithstaffatthefrontlineboard. 
• UtilizestheProfessionalPracticeModelandcreatesasupportiveenvironmentforpracticebytheprofessionalRNrole.
• Plans,organizes,directsandcontrolsdefined/assignedspecialtyareaswithinthePatientCareServices(PCS)divisionincompliancewithregulatory/evaluativeagencycodesandstandardsandlegalregulationstoassurethatnursingservicesprovideforsafety,comfort,hygiene,protection,diseaseprevention,andrestorativemeasuresforthepatientpopulationserved. 
• Participatesinhospitalplanning,decisionmaking,andpolicyformulationasamemberofthehospitaladministrativestaff. 
• Plans,develops,implements,andcontrolstheannualbudgetsforareasofresponsibilityincollaborationwithappropriateNurseManager(s). 
• CollaborateswithNurseManagers,ClinicalNurseSpecialists,andtheEducationdepartmenttopromotestaffeducationprogramsincludingorientation,continuingeducation,skillreviewandtraining,andotherprogramsasdefinedbyregulatory/evaluative agencies. 
• Functionstoestablishprioritiesofunitoperationsbasedonessentialpatientneedsandavailableunitresourcesoftime,personnel,equipment,andsupplies. 
• Delegatestasksbasedonthelegalscopeofpractice,andon thepreparationandcapabilityneededinthetasktobedelegated.Supervisesdelegatedtasksappropriately. 
• Developsandimplementsmechanismsforcollaborationbetweennursingstaffmembers,physicians,andotherclinicalpractitioners. 
• Analyzesandutilizesoutcomedata,andperformancestandardstofurtherdeveloptheworkforceabilitytoengageinroleandstandards-based practiceandcaredelivery.
• Assuresthatstrictconfidentialityguidelinesareadheredtobyallstaffmembers,bothintra-andinterdepartmentally. 
• Actsastheclientsadvocatebyinitiatingactiontoimprovehealthcare,ortochangedecisionsoractivitiesthatareagainsttheinterestsorwishesoftheclient,andbygivingtheclienttheopportunitytomakeinformeddecisionsabouthealthcarebeforeitisprovided. 
• Demonstratesawarenessandsensitivitytopatients'rightsandthepatientfirstethic. 
• Participatesincommunity-basedactivitiesrepresentingtheinterestsofWashingtonHealth. 
• Demonstratesconsistentandeffectivecommunicationskillsusinginterest-basedcommunicationandfollowingthechainofcommand. 
• Promotesprofessionalandclinicalgrowthandtechnical expertise of all staff members with areas of responsibility
• Demonstrates  professionalresponsibilitybydeveloping,maintainingandfollowingHospital,Division,andunit-basedpoliciesandproceduresaswellasMemorandumsofUnderstanding.
• Plansandcoordinatesininterdisciplinaryperformance improvementactivities,andunit-basedqualityassuranceandimprovementactivities
• Develops and maintainsannualqualityblueprintsforassigned departmentsand ensuresthecollection,analysis,and submissionofqualitydatawithindefinedtimelines.
• Assuresstaffprovidequalitycustomerserviceandrespond appropriatelytocustomercomplimentsandcomplaints. Follows uponcustomerfeedback
• Seekstoimproveoperations,keep staffinformed,andreduce thecostprofileofunitorservice
• Plansforimprovingtheclinicalcompetencyandleadershipskills ofmanagersandunitstaffmembers,maintainingaccurate records,andevaluatingeffectivenessofactions
• Participatesinsharedgovernancetosupportdivision/hospital widestrategicinitiatives
• Demonstratesanawarenessofself-responsibilityand accountabilityforimprovingownlevelofpractice
• Providesdirection,supervision,andcounselingto enhance jobperformanceandprofessionalgrowth.
• Engagesinprofessionaldevelopmentthatincreases knowledgeand skillrelatedtotheprofessionalrole, accountability,evidence-basedpracticeandsupervisionof others
• Seeksoutprofessionalandeducationalopportunitiesto increaseknowledgeofresearch-basedpractice
• Role models integrity and fosters teamwork among colleagues and staff
• Demonstrates effective leadership skills, including organization, coordination, and delegation in managing assigned duties
• Strengthens role-based professional practice within the interdisciplinary team
• Complies with ANA Professional Code of Ethics
• Transfers information to patients in a manner that is therapeutic as well as interpersonally and culturally responsive
• Demonstrates awareness of, and compliance with patient safety and regulatory licensing standards; i.e. Joint Commission, Title 22, OSHA, EMTALA, HIPAA, CMS, CDPH, CA Privacy law and other service specific regulations
• Prepares and maintains clinical and administrative records and reports as needed/required to reflect the overall performance of the specialty area
• Collaborates with nurse managers/assistant nurse managers to assure that regulatory/evaluative agency standards are met.
• Demonstrates knowledge of the legal issues and liabilities in all aspects of patient care. Promotes safe practice to reduce risk.