This position is incentive eligible.
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.
Executives thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Director Emergency Services for our HCA HealthONE Presbyterian St. Luke's team where excellence creates excellence.
HCA HealthONE Presbyterian St. Luke's, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare? Apply for our Director Emergency Services role today!
The Director of Emergency Services ensures high quality, patient-centered care through oversight of the overall function and staffing of the unit(s) and department(s) in addition to forecasting, planning, and budget monitoring. The Director of Emergency Services fosters a culture of accountability and collaboration and supports the development and implementation of strategies, policies, and procedures in support of facility objectives.
Major Responsibilities:
Quality
Cultivates a superior clinical identity by identifying and implementing evidence-based practices to advance patient safety and quality outcomes. Ensures adherence to standards of care.
Manages variation in clinical practice to improve efficiency, effectiveness, and cost. Ensures a culture of accountability and transparency in the provision of care.
Stays abreast of internal/external benchmarks, accreditations, and designations and actively pursues efforts to achieve.
Stays abreast of legal and regulatory standards and ensures compliance. Develops and implements policies, procedures, and practices in compliance with all legal/regulatory standards.
Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
Ensures efficient patient throughput and delivery of high quality, patient-centered care through volume forecasting, patient flow coordination, and admission/discharge planning.
Develops care coordination policies and procedures to promote improved quality, safety, and efficiency in care. Fosters interdisciplinary communication and collaboration within and across departments and ensures staff with appropriate clinical competencies are assigned to meet patient care needs.
Directs nursing practice and unit operations. Develops policies, procedures, and nursing standards to ensure patient and family needs are assessed, met, and evaluated.
Service
Provides leadership in attaining and sustaining an unparalleled patient experience. Instills accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader.
Leverages various feedback mechanisms to benchmark performance and identify opportunities to improve customer/patient satisfaction. Develops and implements strategies to elevate the patient experience.
Provides leadership to execute a strategic roadmap designed to enhance patient experience and achieve optimal outcomes.
Collaborates with subject matter experts and patient experience leaders to ensure compliance with evidence-based practices that enhance patient experience and customer service.
People
Fosters a culture that inspires commitment to the vision/mission/values of the organization. Ensures employees are recognized, valued, and supported. Develops and implements strategies to elevate employee engagement.
Identifies development opportunities or training needs of individual employees and teams. Provides coaching, feedback, and training to improve performance.
Builds a competitively superior organization through attracting, developing, engaging, and retaining talent. Ensures people with the right skills and motivations are in the right role, at the right time, to meet business needs.
Growth
Collaborates with administrative team and physicians to enhance existing services or develop new service offerings.
Identifies opportunities for expansion or development of new services and product lines to promote growth. Identifies stakeholder engagement strategies, technology advances, and other opportunities to drive differentiation and increase volume.
Finance
Participates in the annual budget process, including input into department revenue and expense forecasts, staffing, and supply and equipment needs. Monitors department budget performance; identifies trends and evaluates variances in relation to established budget. Develops and implements actions to address performance gaps.
Ensures effective labor management, including position control, scheduling excellence, productivity management, and premium pay utilization. Maintains staffing to ensure appropriate patientcare.
Manages operating expenses, including the utilization of supplies and equipment. Identifies cost reduction opportunities and implements actions to achieve savings.
Other
Performs other duties as assigned.
Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”
Education & Experience:
Bachelor's degree in nursing Required
Master's Degree Preferred
3+ years applicable experience Required
5+ years applicable experience Preferred
HCA HealthONE, one of the largest and most comprehensive healthcare systems in the Rocky Mountain region, offers more than 170 care sites in the Denver metro area. Offering services across the continuum of care to meet patients’ total healthcare needs, HCA HealthONE includes seven acute care hospitals, a dedicated flagship pediatric hospital, a rehabilitation hospital, CareNow® urgent care clinics, mental health campuses, imaging and surgery centers, physician practices, home and hospice care, and AirLife Denver, which provides regional critical care air and ground transportation. Among HCA HealthONE’s acute care hospitals is Presbyterian/St. Luke’s (P/SL). P/SL has been meeting the healthcare needs of patients and their families from across the Rocky Mountain region for more than 140 years. Included on the P/SL campus is Rocky Mountain Children’s, a dedicated pediatric hospital, making the campus the only tertiary/quaternary combined pediatric and adult hospital in this region. P/SL is home to an award-winning cancer program including the Colorado Blood Cancer Institute, a solid organ transplant program, and complex orthopedics. Consistently among the Denver Business Journals’ list of top corporate philanthropists in the Denver-metro area, HCA HealthONE was named as one of the most community-minded organizations by The Civic 50 and contributed more than $1 million through cash and in-kind donations last year alone, along with more than $400M in federal, state and local taxes.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you're looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a Director Emergency Services. Unlock your leadership potential with HCA Healthcare.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Richard M. Bracken serves as Chairman of HCA and R. Milton Johnson is the company's President and Chief Executive Officer.
HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities.
And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.