Budgeting, Business Development, Cellular Telephone, Code of Federal Regulations, Communication Skills, Computer Skills, Conferences, Consulting, Continuous Improvement, Contract Management, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Dental Insurance, Detail Oriented, Develop and Maintain Customers, Disaster Recovery, Emergency Management, Emergency Services, Federal Emergency Management Agency, Federal Grants, Federal Laws and Regulations, Finance, Financial Risk, Funding, Grant Administration/Management, Hospital, Leadership, Legal, Local Government, Maintain Compliance, Mentoring, Microsoft Office, Needs Assessment, Organizational Skills, Performance Management, Performance Metrics, Performance Reviews, Presentation/Verbal Skills, Problem Solving Skills, Project Development, Project Tracking, Project/Program Management, Proposal Development, Public Administration, Public Policy, Quality Control, Risk, Risk Management, Set Goals, Standard Operating Procedures (SOP), Team Lead/Manager, Technical Leadership, Vision Plan, Willing to Travel, Writing Skills
AC Disaster Consulting (ACDC) offers full-spectrum emergency management services to public and private clients. Our experienced professionals have been a part of the growth and modernization of emergency management for nearly 30 years, proudly supporting programs for some of the most challenging natural disasters and catastrophic events under our mission of staying competent, caring, and connected.
MISSION
Driven by compassion. Defined by expertise. Strengthened by collaboration. We empower communities to improve disaster outcomes and build lasting resilience.
VISION
In the true spirit of emergency management – ACDC seeks to solve crises, both for the communities and individuals affected by disasters as well as for the clients we serve. Our team brings a whole community approach, compassionate guidance and decades of hands-on experience to best embody our core values: competent, caring, and connected.
The position will be guided by ACDC’s Corporate Values Platform in all activities.
Position Summary:
- Job Title: Director, Emergency Management Recovery
- Full Time or Part Time: Full Time
- Temporary/Seasonal/Regular: Regular
- Hourly/Salary: Salary
- Exempt/Non-exempt: Exempt
- Compensation: $136-163k/year
- Benefits Summary
- Medical, Vision, and Dental Insurance
- Short-Term Disability/Voluntary Long-Term Disability
- 401(k) Account with Company Match
- Paid-Time Off (PTO): Annual Leave and Sick Leave Accruals
- Paid Parental Leave
- Training and Professional Development Opportunities
- Wellness Benefits/Allowance
- Corporate Computer
- Time off to Volunteer
- Cell Phone Allowance
Mission of Role/Position Summary:
The Director of Recovery leads ACDC’s Recovery portfolios, directing the delivery of federal and state-funded disaster recovery and hazard mitigation programs. The Director is responsible for service line operational performance, technical quality, client outcomes, and team leadership across FEMA Public Assistance (PA), Individual Assistance (IA), Hazard Mitigation Grant Program (HMGP), 404/406 Mitigation, CDBG-DR, and other disaster recovery and post-disaster hazard mitigation program and project implementation. The Director supports service line business development by providing subject matter expertise, capture input, and builds/maintains client relationships to support corporate growth efforts as directed by the VP of Recovery in all aspects of the Recovery portfolio as prescribed by the CEO and ACDC’s Corporate Values Platform.
Tasks, Duties, and Responsibilities:
Reasonable accommodation will be made to enable individuals with disabilities to perform the following essential functions:
Portfolio Leadership & Delivery
- Lead delivery of Recovery programs and projects, ensuring technical quality, schedule, budget, and client satisfaction across the service line.
- Establish and maintain delivery standards, SOPs, and quality control processes for FEMA PA, IA, HMGP, 404/406 Mitigation, HUD CDBG-DR and other work supported through federal grants.
- Set portfolio-level performance metrics (utilization, margin, client retention, deliverable quality) and provide accountability to executive leadership.
- Oversee project staffing, surge capacity, and deployment planning across active and pending projects.
- Serve as the senior escalation point for project issues, client concerns, and technical disputes.
Technical Subject Matter Expertise
- Serve as a senior subject matter expert on federal recovery programs, with strong knowledge of and practical experience with the FEMA Public Assistance Program.
- Provide technical guidance on HMGP project development, to include BCA, and Environmental and Historic Preservation (EHP) compliance.
- Advise on CDBG-DR program requirements
- Stay current on Stafford Act amendments, FEMA policy updates, and state-level recovery program changes.
- Review complex, high-risk or high-visibility deliverables prior to client submission.
Team Leadership & Development
- Directly supervise senior project leaders (Deputy Directors, Managing Consultants, Senior Consultants) within the Recovery division.
- Develop staffing plans, career paths, and credentialing programs for portfolio personnel.
- Mentor consultants on FEMA program technical skills, client engagement, and deliverable quality.
- Conduct performance management, including goal setting, regular feedback, and performance reviews for direct reports.
- Foster a culture of accountability, technical excellence, and continuous improvement.
Client & Stakeholder Engagement
- Serve as the senior client-facing leader for Recovery engagements, including state recovery offices, local applicants/subrecipients, and FEMA regional/other federal staff.
- Lead recurring client status meetings and executive briefings on major engagements.
- Build and maintain relationships with state emergency management agencies, FEMA regional offices, and applicant communities.
- Represent the Recovery practice in industry forums, professional associations (e.g., NEMA, IAEM), and conferences.
Business Development Support
- Contribute subject matter expertise to capture planning, proposal development, and oral presentations for Recovery pursuits.
- Provide technical win themes, past performance content, and staffing plans for proposals.
- Maintain client relationships in a way that supports organic growth and follow-on work.
- Identify emerging client needs and policy changes that may inform BD strategy, and surface them to the BD team.
- Participate in go/no-go decisions for Recovery pursuits as a technical reviewer.
Compliance & Risk Management
- Ensure portfolio engagements comply with applicable federal regulations (2 CFR 200, Stafford Act, Program Policy Guides, etc.) and state-specific requirements.
- Oversee documentation standards sufficient to withstand FEMA, OIG, and Single Audit review.
- Identify, escalate, and mitigate technical, financial, and reputational risks across the portfolio.
- Coordinate with corporate Contracts, Finance, and Legal on contract compliance and modifications.
Other
- Perform other duties as assigned.
Knowledge, Skills, and Abilities
- Strong ethical leadership abilities.
- Excellent communication skills, both written and verbal.
- Strong people and customer service skills.
- Strategic thinking skills and ability to turn strategy into action.
- Outstanding organizational skills.
- Detail-oriented.
- Financially minded.
- Excellent problem-solving skills.
- Strong computer skills and proficiency with Microsoft Office 365 or similar platforms.
- The ability to engage with personnel at all levels of employment.
- Strong planning skills.
- Ability to work independently and collaborate with a team.
- Possess an elevated level of professionalism.
- Senior-level client engagement.
Supervisory Responsibilities
- The Director, Recovery has direct supervisory responsibility for senior portfolio staff (Deputy Directors, Managing Consultants, Senior Consultants, etc.) as outlined in the company organization chart.
Expected Hours of Work:
Schedule may vary. Work on evenings and weekends may be required. Dependability and punctuality are paramount.
Travel Requirements:
- Up to 75% travel is expected for this position.
- Must be willing to travel and deploy to client sites for extended periods of time.
Physical Demands:
- Mobility required on-site with clients.
- Sitting or standing for hours at a time.
- Ability to work at a computer for extended periods of time if needed.
- Ability to manipulate up to 25 lbs. repetitively throughout the day and as needed.
Working Environment:
- Emergency management personnel may work in an office or home environment or be deployed to the field which may require working outdoors in adverse weather conditions.
- Work may be on-site with clients ex: EOC, hospital, debris sites or local government buildings.
- All AC Disaster Consulting (ACDC) positions are remote work site positions with the home location agreed upon at time of hire.
- If the remote work site locations change, ACDC Human Resources must be made aware, and leadership needs to approve any site changes for business registration and payroll tax purposes.
Requirements
Required Experience and Education
- Bachelor’s degree in Emergency Management, Public Administration, Public Policy, or a closely related field. Years of directly relevant experience may substitute for the education requirement on a year-for-year basis, in addition to the minimum experience requirements below.
- 7+ years of progressive experience in disaster recovery consulting, FEMA grant management, or state/local recovery program administration.
- 5+ years of leadership experience, including direct supervision of project teams.
- Demonstrated experience leading FEMA Public Assistance engagements at the state, subrecipient, or applicant level.
Preferred Experience and Education
- Master’s degree in Emergency Management, Public Administration, or a closely related field.
- Direct experience with state-level Recovery Operations (e.g., leading State Public Assistance/Individual Assistance/Hazard Mitigation Officer).
- Experience with HMGP, 404/406 Mitigation, and CDBG-DR programs and funding mechanisms.
- Industry certifications such as CEM (IAEM), AEM, FEMA Professional Development Series, or NIMS/ICS 100–800.
- Experience supporting capture and proposal efforts for federal/state recovery contracts.
Additional Qualifications
- Must be 18 years of age or older.
- Must pass background check upon offer of employment.
- Eligibility to work in the United States is required.
Benefits
Regular status positions will receive these benefits:
- Medical, Vision, and Dental Insurance
- Short-Term Disability/Voluntary Long-Term Disability
- 401(k) Account with Company Match
- Paid-Time Off (PTO): Annual Leave and Sick Leave Accruals
- Paid Parental Leave
- Training and Professional Development Opportunities
- Corporate Computer
- Time off to Volunteer
- Cell Phone Allowance
EEO Statement
AC Disaster Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AC Disaster Consulting will not tolerate discrimination or harassment based on any protected characteristic.
Please redact or remove information that identifies applicant's age, date of birth, or dates of attendance at (or graduation from) an educational institution from the resume or other application documents prior to submitting the application.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodation by contacting AC Disaster Consulting Human Resources team at hr@acdisaster.com.
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