I. Role Summary
The Digital Planning Director is a key leader within the Corporate & Enterprise Services Organization, responsible for shaping the Digital project portfolio and core budget annually, managing strategic vendor performance and value realization and serves as the Office of the CIO for WM Digital.
This role partners directly with the Business and Digital Leadership to ensure that Digital investments are strategically aligned, economically sound, and executed with rigor, while translating investment roadmaps into clear, actionable plans and executive-level narratives. This role plays a key role in ensuring WM is investing in the right things, in the right way, with clear value and disciplined execution.
In addition to investment management, the Planning Director works across Finance and Digital leadership to plan, optimize and steward the Digital core budget on a monthly basis.
Lastly, the role also fosters a culture of collaboration, innovation, and continuous improvement within the IT department and across the organization. This includes coordinating Digital-wide events, communications and sponsored CIO initiatives.
II. Key Responsibilities
Grow and manage the Planning team (5-7 resources - both employee and 3rd party/services). Direct reports include Planning Sr. Manager and Vendor Management Program Manager.
Partner with business and digital teams to coordinate, define and evolve the multi-year roadmap
Develop and deliver clear, compelling narratives for Digital and Business executives on actionable investment portfolio including sequencing, trade-offs, and dependencies
Support discussion and transparent decision-making and trade-offs at cross enterprise leadership levels
Continuously mature to disciplined portfolio governance model, including:
Investment intake and prioritization
Stage gates and funding approvals
Ongoing portfolio reviews and rebalancing
Drive process rigor and standardization across digital planning, funding, and execution aligned with enterprise level investment processes
Partner with key project managers across the organization to drive visibility and tracking progress on project delivery
Partner with Finance to support planning & budgeting cycles (annual, quarterly, long-range)
Partner with Finance to institutionalize project economics frameworks across the portfolio. Track and report on value realization vs. plan, spend giveback, identifying gaps and driving corrective actions
III. Qualifications
A. Experience
B. Skills
High ownership mindset with ability to operate in ambiguity and fast-paced environments
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
ABOUT WM
WM (WM.com) is North America''s leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.
Equal Employment Opportunity
For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.
Real ID
In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.
Waste Management is the largest environmental solutions provider in North America, serving more than 21 million municipal, commercial and industrial customers in the U.S. and Canada. We have invested in developing waste solutions for a changing world. Today, this includes not just disposal and recycling, but personal counseling to help customers achieve their green goals, including zero waste.
Waste Management is North America’s largest residential recycler and a renewable energy provider. We recover the naturally occurring gas inside landfills to generate electricity, called landfill-gas-to-energy. Waste Management’s fleet of natural gas trucks is the largest heavy-duty truck fleet of its kind in North America. With the largest network of recycling facilities, transfer stations and landfills in the industry, our entire business can adapt to meet the needs of every distinct customer segment.
As North America’s leading provider of comprehensive waste management services, our mission is to maximize resource value while minimizing impact in order to further both economic and environmental sustainability for all of our stakeholders.