SummaryCircle K has an ambition to double its business in the next several years through making its customers lives a little easier every day by delivering differentiated delightful customer experiences. Technology leadership and customer technology capability will be a critical to achieving this goal. A key focus area is to innovate the Customer Journey and deliver on our digital channel offerings. This is where you come in we are looking for a Director Digital Customer Experience Technology to join our team. This role reports to Head of Customer Experience Technology and will be responsible for bringing our digital tech strategy to life through technology and digital capabilities. ResponsibilitiesMust be obsessed with delivering results thinking big and finding a way" and have an external awareness and curiosity to innovate and disrupt.Accountable for overall success of the digital tech portfolio to deliver the business objectives and drive value.Trusted advisor for the Head of Customer Experience and leadership stakeholders on how to execute the functional and operational strategy.Develop create and communicate strategic objectives supported by technical actions including the in depth understanding of the applications dependencies and integrations involved in delivering on the full digital experience Manages all aspects of budget planning forecasting accruals invoice payment and reconciliation.Responsible for influencing and managing indirect or direct teams newly established or existing processes and driving delivery and positive change aligned with digital strategy and portfolio goals.Leads the assessment of complex challenges often requiring in-depth research beyond familiar areas offering judgement beyond role and critical thinking point of view.Responsible for removing blockers remediating risks and collaborating across enterprise on issues.Lead manage and develop team a high performing teamQualifications Bachelors Degree in Computer Science or comparable focus10 years or more of experience implementing and evolving digital enterprise products Mobile Applications Commerce Storefronts Web App Micro-sites Conversational Engines Web Sites Retail Digital Boards Advertising Platforms Content Management Systems Digital Experience Platforms Digital Asset Management Recommendation Engines Promotion Engines Personalization engines Search Engines Tracking & Analytics AB Testing SEO and SEM in 30B Market Capital retailers.Strong communication and influence skills throughout levels within and outside organization.Strong understanding on how Digital Technology is leveraged for both external and internal customers across various organization functional areas loyalty retail media marketing payment merchandising etc.An ideal candidate should have technology design delivery and production support expertise for large-scale Omni-channel technology teamsSoftware delivery leveraging agile and lean practices at scaleExperience in developing capabilities consuming APIs and micro servicesGood understanding of Cloud AIML Robotics ARVR and other emerging technologyProven track record to partner with multiple stakeholders and partners to build an innovative and collaborative teamExperience formulating vision and strategy to transform simplify and modernize the implementation of customer-facing capabilities.Experience developing a business case to justify IT investments.Experience with evaluation recommendation and procurement of IT assets and solutions.Project Management experience including estimating and forecasting budget and financial management as well as resource management.Prior Vendor Management responsibility and expertise. Circle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act the ADA and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Companys Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our companys use of the federal E-Verify program to check work eligibilityIn EnglishIn Spanish