Director, Demand Planning

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information. 

QXO is seeking a results-driven and strategically-minded Director, Demand Planning to elevate and scale our Demand Planning capability while leading and expanding a world-class Sales & Operations Planning (S&OP) process. This critical leadership role will own Demand Planning across the business, drive performance and accountability of a newly-established team, and drive disciplined cross-functional alignment with Sales, Operations, Supply Chain, Finance & Marketing. The Director will also own the governance and expansion of the enterprise S&OP process, ensuring strong process adherence and executive visibility. The successful candidate will bring a balance of people leadership, advanced planning system expertise, operational rigor, and executive communication skills to support QXO’s rapid growth strategy.

Demand Planning Strategy & Execution

• Lead and develop a team of Demand Planners, strengthening capability and performance accountability.
• Own demand planning design and performance within the o9 platform, partnering with internal stakeholders and external advisors to optimize models, parameters, and workflows.
• Maintain the company’s demand plan across all hierarchical levels - down to branch-item granularity - with clear ownership and governance.
• Establish, track, and improve key demand planning KPIs (e.g., forecast accuracy and bias), implementing structured root-cause analysis and continuous improvement routines.
• Build strong cross-functional partnerships to ensure commercial insights are captured, measured, and incorporated into the forecast.

Sales & Operations Planning (S&OP) Leadership

• Own and continuously improve the enterprise S&OP process, including KPIs, governance cadence, and executive reporting.
• Facilitate and lead monthly cross-functional S&OP reviews.
• Drive a structured Demand Review, Supply Review (in partnership with IPR), Division Leadership Review, and Total Company Review.
• Expand S&OP coverage to additional categories and ensure clear decision rights, accountability, and follow-through.
• Ensure timely, data-driven outcomes from all S&OP activities to support strategic and operational decisions.

• 8–12+ years of experience in Demand Planning and S&OP within retail, distribution, or other high-SKU, multi-location operating environments (building materials experience a plus).
• Demonstrated success establishing or maturing S&OP / IBP processes
• Proven track record developing and scaling Demand Planning teams
• Hands-on experience with Demand Planning modules within an Advanced Planning System (o9, Relex, BlueYonder/JDA, Logility, Kinaxis etc.).
• Strong foundation in statistical forecasting techniques, with intellectual curiosity and openness to leverage AI/ML capabilities in partnership with internal experts.
• Excellent leadership presence, stakeholder engagement, and cross-functional facilitation skills, with the ability to drive alignment in complex organizations.

• 401(k) with employer match  
• Medical, dental, and vision insurance 
• PTO, company holidays, and parental leave 
• Paid training and certifications 
• Legal assistance and identity protection 
• Pet insurance 
• Employee assistance program (EAP) 

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.