Director, Deaf and Hard of Hearing Services (Restricted Funds)

Posting Details

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Posting Details

Posting Number: CM-309-2025 Posting Title: Director Deaf and Hard of Hearing Services Restricted Funds Position Title: Director Deaf and Hard of Hearing Services Division: Student Services Department: ACCESS-DHH Services FTE: 100 Term: month/year 12 Months Year: 2025 Primary Work Schedule: Monday-Friday 8am-5pm Shift Differential: Shift differential eligibility based on the current collective bargaining agreement.

Health & Welfare

Mt. San Antonio College offers a competitive and excellent benefits package providing medical, dental, and vision benefits to eligible employees and their dependents. Lifetime supplemental medical benefits are also available for eligible retirees. The College contributes an annual premium up to the family coverage amount equivalent to Kaiser Permanente 15 office visit medical DeltaCare HMO dental VSP vision and life insurance plans for eligible employees. The District participates in the Public Employees Retirement System (PERS) State Teachers Retirement System (STRS) retirement programs and National Benefit Services.

Note: The District does not cover Medicare expenses. Please visit the Mt. San Antonio College Benefits Website for further information.

Salary and Health & Welfare Benefits

Salary and Health & Welfare Benefits are subject to change based on the Collective Bargaining Agreement or Meet-and-Confer agreements depending on job classification.

Position Recruitment Details

Open Date: 03032026 Initial Screening Date: 04022026 Open Until Filled: Yes

District Rights

We reserve the right to re-open, re-advertise, delay, or cancel filling this position. This recruitment may be used to fill future vacancies.

Application Procedure

Application Requirements

First Review of Applications: Complete application packets will be accepted until the position is filled, however, applications submitted by 11:59 p.m. PT on the above listed Initial Screening Date are assured consideration.

Applicants must submit the following materials online unless otherwise noted at Mt. SAC Employment Website to be considered for this position:

1. A Mt. San Antonio College online application.
2. A cover letter describing how the applicant meets the required education and experience.
3. A detailed résumé that summarizes educational preparation and professional experience for the position.
4. If applicable, all candidates, including current or former employees of the college, are required to show evidence of the awarded-conferred degree from the issuing college/university and this evidence must be submitted with the online application to demonstrate that the required educational qualifications are met. Unofficial transcripts or a copy of the diploma are acceptable at the time of application. Official transcripts will be requested if an offer of employment is made.

Optional: Three letters of recommendation that reflect relevant experience. Do not use social media or professional networks as a means to provide letters of recommendation. Confidential letters of recommendation are not allowed for this position.

Special Note to Applicants

To be guaranteed consideration, it is the applicants responsibility to ensure that all required materials are received before the initial screening date and time indicated on the job posting. Incomplete application packets will not be considered. All application materials will become College Property and will not be returned and will not be copied. Please visit the Mt. SAC Employment Website to complete and submit your application for this position. A confirmation number will be assigned when your application packet indicates the supplemental questions have been answered and a document has been attached to each required link.

Assistance with the online application process is available through Human Resources at 1100 N. Grand Avenue, Walnut, CA 91789-1399. Human Resources telephone: 909-274-4225. Human Resources e-mail: employment@mtsac.edu.

Do Not include photographs or personal information (e.g., DOB, place of birth, etc.) on your application or supporting documents.

Long Distance Travel for Interviews

If you are selected to participate in an interview and attendance will require you to travel in excess of 150 miles from your residence, please contact the Human Resources Technician listed on the interview invitation to discuss accommodation and/or travel reimbursement.

Foreign Transcripts

Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.

Selection Procedure

A committee will evaluate applications considering the breadth and depth of relevant education, training, experience, skills, knowledge, and abilities. The screening committee reserves the right to limit the number of interviews granted. Meeting the minimum qualifications for a position does not assure the applicant of an interview. Interviews may include a writing sample, committee presentation, and/or performance test. The start date will follow Board approval and live scan clearance receipt.

Position Description

Position Overview

Definition: Under administrative direction, plans, organizes, manages, and provides direction and oversight for all functions and activities of the Deaf and Hard of Hearing Services (DHHS) Program. Additionally, provides leadership for the DHH Cultural Center, oversight of sign language interpreting and Computer Assisted Real-Time Translation (CART) services, manages the effective use of College and program resources to improve organizational productivity and customer service, provides highly complex and responsible support in areas of expertise.

Supervision Received and Exercised

Receives administrative direction from the assigned managerial personnel. Exercises direct and general supervision over professional, technical, and administrative support staff.

Class Characteristics

This position is within the classified administrator classification and oversees, directs, and participates in all activities of the DHHS Program. This job classification level provides assistance in a variety of administrative, coordinative, analytical, and liaison capacities. Successful performance of the work requires knowledge of the Deaf and hard of hearing community, culture, and language education policy and activities, and the ability to develop, oversee, and implement projects and programs in a variety of areas.

Responsibilities

Coordinate the activities of the department with those of other departments and outside agencies and manage and oversee the complex and varied functions of the department. The incumbent is accountable for accomplishing departmental planning and operational goals and objectives and for furthering College goals and objectives within general policy guidelines.

Examples of Essential Functions

Illustrative Only

• Develops, directs, and coordinates the implementation of goals, objectives, policies, procedures, priorities, and work standards for the program.
• Establishes within College policy appropriate budget, service, and staffing levels.
• Recommends and administers policies and procedures.
• Assumes full management responsibility for all DHHS programs, services, and activities, including assessing communication needs and service provision for Deaf and hard of hearing students.
• Coordinates and reviews the work of staff performing difficult and complex professional, technical, and administrative support.
• Determines compatibility of service providers with student needs and class requirements and assists staff with assignments as needed.
• Makes necessary adjustments to assignments throughout the semester as needed.
• Oversees and assists with the planning of interpreter and captioner schedules.
• Manages and participates in the development and administration of the departments budget, including additional funds needed for staffing, equipment, materials, and supplies.
• Directs the monitoring of and approves expenditures and adjustments as necessary.
• Contributes to the overall quality of the departments services by developing, reviewing, and implementing policies and procedures to meet legal requirements and College needs.
• Continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures.
• Assesses and monitors the distribution of work, support systems, and internal reporting relationships.
• Identifies opportunities for improvement.
• Selects, trains, motivates, and directs assigned department personnel.
• Evaluates and reviews work for acceptability and conformance with departmental standards, including program and project priorities and performance evaluations.
• Works with employees on performance issues.
• Implements discipline and termination procedures.
• Responds to staff questions and concerns.
• Observes interpreters, captioners, and interns in the classroom to provide feedback and guidance on skills development needs.
• Facilitates interpreter skills development workshops.
• Performs skills evaluations for interpreters within the Colleges formal evaluation system.
• Plans, develops, organizes, and oversees the interpreter internship program.
• Selects interns for the program.
• Facilitates mentoring and coaching throughout the semester.
• Collaborates with Lead Interpreters in providing guidance to interns.
• Evaluates interns at the end of the program to determine whether they can be used as regular interpreters for College purposes.
• Develops student contracts for services.
• Ensures student compliance with terms and conditions.
• Presents students with warnings and/or suspends services if warranted.
• Coordinates services with other College programs, departments, and divisions, and with outside agencies.
• Effectively represents the College and the department in meetings with various educational, business, professional, regulatory, and legislative organizations.
• Conducts a variety of organizational studies, investigations, and operational studies.
• Recommends modifications to assigned programs, policies, and procedures as appropriate.
• Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner.
• Identifies and reports findings and takes necessary corrective action.
• Responds to students and parents issues and concerns regarding the provision of DHH services.
• Establishes, implements, and fosters an environment of belonging as it relates to diversity, equity, inclusion, social justice, anti-racism, and accessibility (DEISAA).
• Oversees, leads, and provides quality customer service when interacting with the public, vendors, students, and College staff, including individuals from minoritized groups.
• Utilizes critical thinking, sound decision-making, and problem-solving skills with tact, confidence, and diplomacy