Starting Annual Salary: $70,000Location: Greater Hartford, CT
The Village has been a pioneer in supporting children and families for more than a century. As one of the first agencies in the nation to provide homes for neglected children, we remain committed to our mission: “to build a community of strong, healthy families who protect and nurture children.”
Today, we offer a full continuum of behavioral health, early childhood and youth development, substance use treatment, and family support services across the Greater Hartford region.
Recognized as a Connecticut Top Workplace for six consecutive years, with national distinction for workplace culture and DEI excellence, The Village is as committed to your growth as we are to the well?being of those we serve.
The Community and Family Services Director provides strategic leadership, program oversight, and quality assurance across multiple service areas. This role fosters a culture of collaboration, innovation, and continuous improvement—both within The Village and through community partnerships. The Director ensures program fidelity, operational excellence, and sustainable growth.
FES strengthens father child relationships and increases fathers’ involvement in DCF case planning, service provision, and positive parenting. Through outreach, case management, clinical services, and group programming, fathers build skills that support healthy, nurturing relationships.
The JRB provides a restorative alternative to juvenile court for youth who have committed minor offenses. Using a Balanced and Restorative Justice model, youth acknowledge harm, take responsibility, and complete actions that repair relationships with victims and the community.
The Director provides oversight for both programs and delivers clinical services within FES, ensuring adherence to trauma informed and evidence based models.
Program Leadership — Serve as a thought partner in developing and integrating Village programs.
Operational Integration — Create efficiencies across internal and external systems.
Data Driven Management — Lead quality improvement, planning, and database integrity.
Strategic Positioning — Collaborate with leadership and stakeholders to strengthen program visibility and impact.
Work Plan Oversight — Develop, monitor, and evaluate program goals and outcomes.
Cross Program Coordination — Ensure service integration and system of care development.
Reporting & Compliance — Produce reports, contribute to grants, and support policy development.
Training & Facilitation — Lead inter agency meetings and provide internal/external training.
Referral Management — Oversee referral processes and protocols.
Staff Leadership — Hire, train, supervise, and evaluate program staff.
Community Collaboration — Maintain strong relationships with stakeholders, donors, and community partners.
Clinical Services — Deliver individual, family, and group therapy within FES.
Agency Engagement — Contribute to committees, task forces, and community representation.
Clinical degree required: MSW, Psy.D, or MS in Clinical Mental Health Counseling
Significant experience managing human service programs serving diverse populations
Minimum 3 years supervisory/management experience
Ability to lead multiple programs and adapt supervisory style
Strong interpersonal skills for working with government, community, and faith?based partners
Knowledge of the Greater Hartford community
Understanding of budgets and financial reporting
Proficiency with word processing and spreadsheet software
Flexible schedule and ability to travel within Greater Hartford
Demonstrated cultural competence; bilingual/bicultural preferred
Ability to remain patient, empathetic, and steady under pressure
Physically able to perform essential job functions with or without accommodations
As a Village employee, you should feel confident that your health and well-being is one of our highest priorities.
We offer eligible employees and their dependents comprehensive, flexible benefits.
https://thevillage.org/careers/our-benefits/