Director, Commerce

Company DescriptionZenith is one of Publicis Groupe's largest media agencies, spanning 95 markets globally with US offices in New York, Burbank, Chicago, Atlanta and Detroit. For more than 30 years, we have been at the forefront of media, helping to evolve and reshape the industry. We are highly regarded as a true agency partner by many high‑profile brands for our expertise across numerous categories and wide range of capabilities that are unparalleled in the industry. Clients hire us for our track record of excellence in strategic planning, investment, and measurement. We also have specialist offerings, including content, commerce, multicultural and future‑proofed data capabilities.OverviewThe Supervisor, Search supporting e‑commerce is responsible for building and maintaining an effective and productive relationship with the client. The Supervisor will supervise a dedicated team in the creation, optimization, and execution of client's e‑commerce initiatives, particularly as they relate to the client's Amazon growth and acceleration strategy. The Manager must have a mastery of Amazon Marketing Services (AMS) Paid Search/Sponsored Product Listings as well as Amazon Media Group (AMG) services such as on‑site display advertising and AAP as well as adeptness with other major online marketplaces and related tools. This position is both strategic and tactical in scope and requires the ability to apply detailed e‑commerce knowledge to actionable insights and recommendations. They will assist the Associate Media Director and Director in driving strategic success within the team as well as helping to develop innovative strategies to meet and exceed client business objectives.ResponsibilitiesAct as an e‑commerce subject matter expert for internal and external stakeholders by staying ahead of e‑commerce trendsPartner to build end‑to‑end e‑commerce strategy and plans for the client to help integrate e‑commerce search into larger Retail Media plans and strategies to build end‑to‑end solutionsCollaborate with direct reports, colleagues, and peers across the organization to provide insight and recommendationsComfortable with ambiguity and quickly adjusts thinking and actions should the realities of a situation shiftDrawing on previous experiences, uses a variety of approaches to identify client needs and exceed their expectationsUnderstands the complex cause and effect patterns that may underlie issues and/or opportunities and thinks beyond the obviousIdentify patterns and trends that relate to a particular situation and use that knowledge to come up with creative solutionsProvides performance reporting against client goals with insights and optimization recommendationsDevelop budget and performance projections for testing new partners or technologyConduct monthly client billing auditsPartner with Associate Director to develop processes for improved workflow within Zenith and between agency partners and vendorsMaintain stellar relationships with the vendor partners to further advance Zenith as a preferred client partnerManage and provide formal training to new team employeesWork to master, identify, and communicate trends in search and in client industriesQualificationsBachelor's degree or higher in marketing, advertising, business or equivalent3+ years of media management experience with an emphasis on e‑commerce search across partners such as Walmart, Kroger, Instacart and/or Amazon3+ years experience utilizing e‑Commerce software such as Pacvue, Skai or Profitero3+ years hands‑on experience managing and optimizing e‑commerce search buys3+ years experience with setting up and building out campaignsExperience in applying search to brand‑building & direct response initiativesStrong analytics, organizational, and communication skillsPrevious leadership/management experience is preferredExcellent communication and organizational skillsAbility to work independently and collaboratively with diverse groupsProficiency in Microsoft Office including Excel and PowerPoint as well as other equivalent programs and as appropriate specific industry tools and technologyA proven ability to multi‑task and manage multiple projects effectively and work well under pressure to deliver high‑quality work within tight deadlinesExceptional critical thinking and problem‑solving abilities with the ability to think unconventionally in proposing solutionsAdditional InformationOur Publicis Groupe motto “Viva La Différence” means we're better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.All your information will be kept confidential according to EEO guidelines.Compensation Range: $81,225 - $129,987. This is the pay range the company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third‑party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the company will offer medical coverage, dental, vision, disability, 401k, and paid time off.Veterans Encouraged to Apply#J-18808-Ljbffr