Director, Cloud Engineering

Firstlight Fiber Inc

Brunswick, ME

JOB DETAILS
SKILLS
Automation, Automation Systems, Cloud Architecture, Cloud Computing, Cloud Storage, Coaching, Communication Skills, Computer Science, Continuous Improvement, Contract Negotiation, Cost Control, Cross-Functional, Customer Relations, Debian Linux, Disaster Recovery, Emerging Technology, Employee Retention, Engineering Management, Firewalls, Information Technology & Information Systems, K Virtual Machine (KVM), Leadership, Linux Operating System, Machine Tool, Mentoring, Microsoft Hyper-V, Microsoft Windows Server, Network Architecture/Engineering, Network Operations Center, Network Routers, Network Switching, Onboarding, Operational Strategy, Operations Management, Process Improvement, Product Development, Program Planning, Red Hat Linux Operating System, Return on Investment (ROI), Risk, Risk Management, Sales/Support Engineering (SE), Service Delivery, Service Level Agreement (SLA), Software Engineering, Strategic Planning, Succession Planning, System Architecture, Systems Scalability, Team Building, Team Lead/Manager, Technical Strategy, Ubuntu, VMWare, VMWare vSphere, Vendor/Supplier Evaluation, Vendor/Supplier Relations, Vendor/Supplier Selection
LOCATION
Brunswick, ME
POSTED
26 days ago

Position Summary

The Director of Cloud Services is a senior leader responsible for setting strategic direction and driving operational excellence across the organization's on-premises cloud infrastructure portfolio. This individual brings visionary thinking paired with technical depth-architecting scalable cloud systems, championing innovation, and building high-performing teams that deliver measurable business outcomes. The role demands a decisive leader who can align cloud strategy with enterprise goals, cultivate a culture of accountability and continuous improvement, and serve as a trusted advisor to peers, stakeholders, and executive leadership.

Strategic Leadership & Core Responsibilities

Strategy & Vision

  • Define and own the enterprise on-premises cloud strategy-encompassing VMware, KVM, and Hyper-V platforms-aligning infrastructure direction with long-term business objectives and market opportunities.
  • implement a forward-looking technology roadmap that integrates modern cloud automation, software-defined data center principles, and emerging industry innovations.
  • Serve as a strategic advisor and technical authority for engineering staff, product development, sales engineering and cross-functional stakeholders on cloud infrastructure decisions, investments, and risk posture.
  • Drive continuous improvement across service delivery, operational efficiency, and cost optimization while ensuring cloud investments yield measurable ROI.

Building & Leading High-Performing Teams

  • Recruit, develop, and retain exceptional talent-building a diverse team of cloud engineers, network engineers, and engineering managers capable of executing at scale.
  • Define clear roles, performance expectations, and career ladders that enable team members to grow into broader leadership responsibilities.
  • Implement structured onboarding, knowledge-sharing programs, and succession planning to build organizational resilience and depth.
  • Serve as an active coach and mentor to managers and senior engineers-investing in their technical mastery, leadership skills, and professional trajectories.
  • Lead by example-demonstrating the technical credibility, executive presence, and leadership behaviors that set the standard for the organization.

Infrastructure & Operations

  • Oversee the design, deployment, maintenance, and optimization of on-premises cloud infrastructure including VMware, KVM, and Microsoft Hyper-V.
  • Ensure platform uptime, performance, and security across all cloud services while driving a proactive operational posture that anticipates and mitigates risk.
  • Direct engineering efforts around automation, orchestration, and tooling that reduce toil and improve deployment velocity and reliability.
  • Maintain technical authority across Windows Server, Linux (RHEL/Ubuntu/Debian), networking (switches, routers, firewalls), and disaster recovery solutions (Zerto, Veeam/Acronis) for the cloud.
  • Collaborate with product development to ensure cloud service offerings are well-defined, competitive, and delivered within designated timelines.
  • Manage the full lifecycle of vendor relationships, from evaluation and selection through contract negotiation, performance governance, and renewal, ensuring alignment with organizational requirements and commercial objectives.
  • Define and enforce vendor SLAs and escalation protocols, that protect service continuity.
  • Evaluate the vendor landscape to identify consolidation opportunities, emerging technologies, and partnerships that reduce cost and increase capability.

Qualifications & Experience

  • 7-10 years of progressive experience designing, implementing, and managing large-scale virtual server environments, with deep hands-on expertise across VMware (vSphere, vSAN, NSX-T, vRealize Suite), KVM (CloudStack), Hyper-V, and Linux-based systems (RHEL/Ubuntu/Debian).
  • Experience with disaster recovery solutions (Zerto) and backup platforms (Veeam/Acronis); familiarity with cloud automation and orchestration frameworks.
  • Minimum 5 years in a senior leadership or management capacity, with a demonstrated track record of building and scaling high-performing technical teams in fast-paced, customer-facing environments.
  • Proven executive presence and communication skills, able to translate complex technical concepts for executive audiences and discuss strategic decisions with data-driven recommendations.
  • Strong command of security, networking, and storage principles within cloud environments, including software-defined data center (SDDC) architectures.
  • Demonstrated ability to develop and hire highly technical engineering staff.
  • Bachelor's degree in Computer Science, Information Technology, or a related field preferred; equivalent experience with relevant certifications (VCP, RHCE, MCSE) accepted.

About the Company

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Firstlight Fiber Inc

FirstLight Fiber is a fast-growing telecommunications company servicing enterprise and wholesale customers throughout New York and Northern New England. We have experienced consistent growth and are currently seeking exceptional individuals to join our team to further propel this growth. FirstLight offers varied challenging and rewarding career opportunities working on some of the latest technology available. Furthermore, FirstLight strives to offer its employees work-life balance through a generous paid time off program, benefits which consistently exceed market benchmarks, and competitive compensation. If you think you have the skills and experience necessary to make a meaningful contribution to FirstLight, we’d love to hear from you!
COMPANY SIZE
50 to 99 employees
INDUSTRY
Computer/IT Services
FOUNDED
1994
WEBSITE
https://www.firstlight.net/