Oversee clinical quality, risk management, and outcome measurement for the assigned program(s).. Provide clinical direction and ensure integrity of clinical services. Supervise Clinical Supervisors and support staff development. Promote evidence-based practices and ensure staff are trained in best practices for populations served. Analyze clinical and operational data to inform ongoing improvement strategies. Foster a culture of continuous learning, excellence, and superior customer service. Monitor clinical performance to ensure fidelity to standards, protocols, and ethics. Research and disseminate tools and models of care for continual quality improvement. Ensure staff receive regular, effective supervision and opportunities for professional growth. Develop and implement recruitment, onboarding, and retention strategies. Collaborate with program leadership to optimize program effectiveness and address service barriers. Lead performance quality improvement initiatives and monitor client outcomes. Ensure compliance with accreditation, certification, and contract standards. Maintain a positive work culture and encourage staff engagement and recognition. Represent the agency in community activities as needed. Ensure supervisees meet productivity and documentation requirements. Identify areas for improvement and implement plans to support client outcomes and satisfaction.
5+ years of clinical experience. Experience in both child and adult mental health preferred.
CERTIFICATIONS/LICENSES:
Must be licensed as an LCSW, LPC, LMFT, LADC or other mental health professional
Must possess a valid Driver License and satisfactory driving record to use agency and/or personal automobile to travel to locations other than primary office.