Director Clinic Operations

Dignity Health

Bakersfield, CA

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JOB DETAILS

SALARY

$63.10–$93.87 Per Hour

LOCATION

Bakersfield, CA

POSTED

30+ days ago

Responsibilities

Position Summary:

As our Director of Clinic Operations with the Dignity Health Medical Foundation, you will help our patients receive the highest standard of care, improve patient experiences and ensure the team delivers quality care. At the same time, you will advocate for your team by bringing any issues, requests, or new ideas from them to leadership.

To be successful in this role, you must have a passion for providing care and the capability to lead a team to our common goals.

Success in this role means you:

- Are responsible for leading, planning, directing, monitoring and improving the overall performance for assigned care centers to achieve excellence in the delivery of daily operations

- Engage staff and cultivate a care center culture that prioritizes humankindness and patient-centric care consistent with Dignity Health and the medical group's "way" and culture

- Are accountable for operational, financial, clinical, quality, and business development activities

- Have a scope of the responsibilities which could include multiple disciplines, including Pediatrics, Family Practice, Internal Medicine, Occupational Medicine, and the full spectrum of medical and surgical specialties with each managed as discreet departments and integrated as part a whole service line

- Oversee the development of assigned care centers and regularly manages medical practice wide development and improvement projects

- Hold a key role in managing your area of responsibility, in collaboration with area hospital leadership, to achieve Dignity Health Medical Foundation goals, which include top quartile nationally in quality, financial success and employer of choice

- Collaborate closely within various areas of Dignity Health and Dignity Health Medical Foundation and must demonstrate exceptional collegial and productive working relations with others

- Are responsible for the safeguard of patient health and financial information

Qualifications

Minimum Qualifications:

- 5 years of healthcare management experience. Demonstrated ability to effectively lead productive complex teams, which could include leaders of teams and teams located in various geographic locations. Demonstrated ability to effectively manage provider relations.

- Bachelor's degree in business, finance, healthcare administration or related field, or equivalent combination of experience and education

- Strong knowledge of business and management principles, budget control and accounting principles, including capital budgeting, cost accounting, professional and patient billing; and ability to apply these principles to a health care environment. Strong knowledge of or ability to learn the budgeting process, management reports, accounting, purchasing and patient billing systems.

Preferred Qualifications:

- Previous out-patient practice management experience preferred

- Previous multi-specialty leadership experience preferred

- Previous management experience in a union environment preferred

- Previous experience with a dyad model in healthcare, with proven skills in building relationship and trust preferred.

- Demonstrated ability to build strong relationships with providers and hospital leadership preferred.

- Prior managed care or integrated delivery systems experience preferred

- Master's degree in business, finance, healthcare administration or related field preferred

- Experience/training with Lean management preferred

#LI-DH

Overview

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

Dignity Health Medical Group – Bakersfield, a service of Dignity Health Medical Foundation, has four convenient locations in Bakersfield and Tehachapi. Along with our local affiliated Dignity Health hospitals (Memorial Hospital and Mercy Hospitals, we offer an integrated care delivery system that provides high quality, compassionate care in family medicine, internal medicine, geriatrics, cardiology, cardiothoracic surgery, endocrinology, endocrine surgery, ENT, general surgery, infectious disease, obesity medicine, urology, and women's health.

One Community. One Mission. One California (https://youtu.be/RrPuiSnALJY?si=pvQgPZ6ZWZM60TPV)

Pay Range

$63.10 - $93.87 /hour
We are an equal opportunity/affirmative action employer.

About the Company

Dignity Health

Hello. We welcome the chance to help you feel your best. Excellent, affordable health care, delivered with compassion, is what we stand for. Since our founding in 1986, we've made it our goal to create environments that meet each patient's physical, mental, and spiritual needs. We also believe this healing philosophy promotes the wellbeing of our staff and the places they serve.Dignity Health is made up of more than 60,000 caregivers and staff who deliver excellent care to diverse communities in 21 states. Headquartered in San Francisco, Dignity Health is the fifth largest health system in the nation and the largest hospital provider in California.Through teamwork and innovation, faith and compassion, advocacy and action, we endeavor every day to keep you happy, healthy, and whole.Dignity Health began as a single hospital founded on the belief that all people deserve medical care, regardless of their background, ethnicity, or circumstances.The Sisters of Mercy, originally founded by Catherine McAuley in Dublin, Ireland in 1831, vowed to serve people who suffer from poverty, sickness, and lack of education. In 1854, eight Sisters arrived in San Francisco, California and immediately began caring for residents of a city struck by cholera, then typhoid and influenza. They founded St. Mary's Hospital, now the oldest continuously operating hospital in the city.Eventually, one facility became many, expanding to serve a rapidly growing population while strengthening its commitment to keeping the human person at the forefront of modern medicine.In 1986, two congregations of the Sisters of Mercy joined their ten hospitals together, forming Catholic Healthcare West. In 2012, we changed our name to Dignity Health to better describe what we stand for. Dignity is something everyone is born with. To us, "Dignity" means showing respect for all people by providing excellent care and helping them lead healthy, meaningful lives.Today, Dignity Health is one of the largest health systems in the nation with 400 care sites across a 22-state network, including 39 hospitals -- 24 of which are Catholic and 15 are other-than-Catholic. The mission and values we were founded upon remain the same. Through teamwork and innovation, faith and compassion, advocacy and action, we endeavor every day to keep our patients happy, healthy, and whole. Hello humankindness.

COMPANY SIZE

2,000 to 2,499 employees

INDUSTRY

Healthcare Services