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Director, Client Partner
Hybrid in United States of America: Portland, United States of America: Seattle
Client Partnership
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Drive strategic growth and client success as a Director, Client Partner at EPAM. Youll manage established client relationships across the Seattle region, focusing on retail, technology/ISV, and manufacturing verticals while shaping innovative solutions and establishing optimal operating models for sustainable growth. At EPAM, youll work on cutting-edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global projects, your expertise will drive meaningful changes.
Req# 980776430
Responsibilities
Manage established client business and develop new opportunities through solution shaping, scoping, pricing, and establishing optimal operating models
Learn and navigate client priorities and industry trends within retail, technology/ISV, and manufacturing verticals to identify and develop new opportunities
Drive pre-sales activities, RFP solutioning, proposals, and delivery strategies tailored to the Pacific Northwest market needs
Serve as the primary point of contact for escalations and delivery issues, ensuring client satisfaction and project success
Strategically position EPAMs offerings against competitors while advocating for innovative solutions, including AI, cloud migrations, and digital transformation
Establish and cultivate strong client relationships and local networks while developing connections within EPAMs global team of business and technology experts
Maintain responsibility for account P&L and growth KPIs
Oversee cross-functional teams working in global environments while serving as an expert consultant leading business transformation and product strategies
Actively drive new business development and net new logo acquisition in the Pacific Northwest, leveraging both hunter and farmer skills
Collaborate closely with sales, marketing, and technology partners (e.g., Microsoft, AWS, Databricks) to execute local events, campaigns, and partnership initiatives
Requirements
Demonstrated success in developing and growing client relationships within the existing portfolio and with new logos, and leading teams delivering end-to-end digital engineering solutions within a services organization
Strong knowledge of technology platforms, trends, and the local business landscape in Retail, High-tech, or Manufacturing industries
Strategic thinker with high business acumen and experience managing P&L responsibilities for profitable account growth
Proven ability to map client stakeholders, initiatives, and appropriate technology solutions and build a pipeline of growth opportunities
Experience working with multi-geo and diverse technology teams, ideally across global delivery centers
Creative problem solver who approaches challenges with confidence and self-guidance
Superb verbal, presentation, and written communication skills with an ability to foster connections across all levels of a client's organization
Experience in services sales and delivery, with a focus on technology consulting and digital transformation.
Strong partner development skills and a track record of sourcing business through technology alliances.
Location: Seattle or Portland