Director of Case Management Full-Time
Location: Memphis, Tennessee
Setting: Acute Care Hospital
Employment Type: Full-Time
Experience Level: Director Level
Guaranteed Hours
40 hours per week
Estimated Pay Rate
$110,000 $165,000 annually
Shift Information
Number of Shifts: 5 shifts per week
Shift Start Time: 08:00 AM
Shift End Time: 05:00 PM
Job Overview
We are seeking an experienced Director of Case Management to oversee hospital utilization management, transition management, and operational leadership within the Case Management Department. This role is responsible for promoting effective utilization of hospital resources, supporting timely patient throughput, improving revenue cycle processes, and ensuring compliance with state and federal regulations.
The Director will collaborate closely with interdisciplinary teams, physicians, and leadership to enhance care coordination, denial prevention, patient satisfaction, and operational efficiency across the organization.
Key Responsibilities
Oversee daily operations of the Case Management Department
Lead utilization management and hospital throughput initiatives
Ensure compliance with CMS regulations and clinical policies
Support denial prevention and revenue cycle optimization
Coordinate patient transition planning and discharge processes
Provide physician education related to hospital utilization practices
Monitor operational performance metrics and quality outcomes
Collaborate with interdisciplinary healthcare leadership teams
Promote patient-centered care coordination and regulatory compliance
Support continuous process improvement initiatives
Requirements
Bachelor's degree in Business, Nursing, or Healthcare Administration for RN candidates, or Master's in Social Work for MSW candidates
Active Registered Nurse (RN) or LCSW/LMSW license in applicable state(s)