Director Case Management

Director of Case Management

Job Type: Full‑time, Days

Your experience matters

National Park Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others. As the Director of Case Management, you will play a vital leadership role in advancing our mission of making communities healthier. Your expertise, judgment, and dedication will directly influence patient outcomes, operational efficiency, and the overall quality of care delivered across our organization.

More about our team

As the Director of Case Management, you will guide and support a multidisciplinary team responsible for quality management, performance improvement, and effective resource utilization. You will design, implement, and evaluate clinical systems that reduce length of stay, manage costs, and enhance patient outcomes. This role offers the opportunity to collaborate with physicians, nursing, administration, and hospital departments to strengthen care coordination and ensure compliance with regulatory standards.

How you'll contribute

A Director of Case Management who excels in this role:

• Reviews medical records and identifies cases needing follow‑up
• Collects and organizes data for committee review
• Uses sound judgment in case referrals
• Leads and promotes effective case management practices
• Evaluates program performance and implements improvements
• Collaborates professionally with physicians, staff, and administration
• Guides hospital‑wide initiatives in resource management and patient flow
• Oversees assigned projects and represents the department as needed
• Maintains confidentiality in all quality review activities
• Educates staff on case management and quality concepts
• Supports and develops case managers through orientation and ongoing training

What we're looking for

Applicants should bring strong analytical, leadership, and communication skills, along with:

• Current Arkansas RN license
• 4-5 years of acute care experience
• Knowledge of regulatory standards, performance improvement, and case management
• Management/leadership training and strong computer skills
• Ability to analyze data, understand cost/quality trends, and lead change initiatives

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

About our Health System

National Park Medical Center is a 163 bed hospital located in Hot Springs, Arkansas, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.

EEOC Statement

National Park Medical Center is an Equal Opportunity Employer. National Park Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.