Director, Business Development - Personal Injury

The Opportunity

National Arbitration and Mediation (NAM) is growing its relationships with personal injury law firms across the plaintiff and defense bar in New York. We're hiring a Business Development Director to build and deepen those relationships – connecting attorneys with the right NAM neutral for their case, and growing NAM's presence at firms we already work with.

This is a senior, relationship-driven role built on deep familiarity with the New York personal injury legal community – not high-volume outreach, and not a fit for someone earlier in their career still building that network from scratch.

What You'll Do

• Build relationships with attorneys at a defined group of plaintiff and defense firms across New York – mostly deepening relationships at firms NAM already works with, with some focus on new firms
• Get to know individual attorneys' case types and practice focus well enough to make specific, well-matched introductions to NAM neutrals
• Represent NAM at bar association events, ADR conferences, and in-person meetings – this role is built around where the relationships are, not a desk
• Keep your activity and relationships up to date in our CRM as you go – this is what makes your work visible and recognized, and it builds NAM's lasting record of these relationships, not just your own
• Partner closely with NAM's Panel Relations team – you'll stay aligned on which neutrals have room to grow, and share what you're hearing from firms, so panel development reflects real demand on the ground
• Work alongside NAM's broader growth efforts – your relationship-building complements ongoing marketing and demand-generation work in the personal injury space, as well as our internal sales team's own outreach into the market
• Build toward real outcomes over time – relationships established, introductions made, and ultimately case volume generated through the relationships you build

What You'll Bring

• Existing relationships within the NY personal injury plaintiff and/or defense bar
• A background in ADR, legal services, court reporting, or a related legal-adjacent field
• Comfort and credibility in conversations with senior attorneys and general counsel, on either side of the bar
• A relationship-first mindset – you understand that trust comes before revenue, not the other way around
• Self-motivation and comfort managing your own calendar and travel in the field

What We Offer

Base salary: $150,000–$175,000 per year (good faith estimate). Total target compensation, including incentive pay tied to relationship milestones and case volume generated, is expected to fall in the $225,000–$250,000 range.

Benefits & Other Eligible Compensation: Includes health, dental, vision, disability and life insurance, 401(k) plan with company match, paid time off, annual bonus, and additional voluntary benefits. 

About NAM

NAM is a premier provider of Alternative Dispute Resolution (ADR) services, working with more than 10,000 commercial entities, including over half of the Fortune 100. Our nationwide panel of 2,600+ neutrals – top-tier former judges and practicing specialists – covers a wide range of practice areas, including personal injury, medical malpractice, complex commercial, construction, and employment disputes. NAM is known for pairing exceptional case management with market-leading ADR technology.

National Arbitration & Mediation (NAM) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other status protected by the laws or regulations in the locations where we operate.