Director, Benefit Services

Aramark

Philadelphia, PA

JOB DETAILS
SKILLS
Analysis Skills, Business Strategy, Business Support, Communication Skills, Compensation and Benefits, Detail Oriented, Ecosystems, Employee Benefits, Equal Employment Opportunity (EEO), Establish Priorities, Executive Assistant Skills , Federal Laws and Regulations, Finance, Financial Analysis, Follow Through, Hospital, Human Resources, Human Resources Strategy, Leadership, Legal Support Skills, Metrics, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Product Family, Multitasking, Organizational Skills, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Process Improvement, Process Management, Regulatory Compliance, Reporting Skills, Request for Proposals (RFP), State Laws and Regulations, Strategic Planning, Team Player, Time Management, Twitter, Vendor/Supplier Management, Vendor/Supplier Selection, Writing Skills
LOCATION
Philadelphia, PA
POSTED
17 days ago

Job Description

Working with the Aramark Benefits team means touching the lives of all our employees from stadiums to hospitals, schools, and more! The Director, Benefit Services will work in our fast-paced, vibrant environment to lead the optimization and delivery of our U.S. benefits technology ecosystem-supporting a workforce of over 140,000 US employees within a 250,000-employee global organization.

The Director of Benefits Services will be actively involved with the strategy, design, administration, and compliance of Aramark's health & welfare and retirement programs as well as support other benefit programs and initiatives. The ideal candidate will be a proven, confident Benefits professional with a track record of providing solid service, advice and guidance to senior management, colleagues and employees.

This position is based out of Aramark's Global Headquarters in Philadelphia.

Job Responsibilities

  • Aligning benefit strategies with overall Total Rewards, HR, and business strategy and objectives
  • Supporting the Vice President of Benefits in the development short and long-term retirement, health and welfare and wellbeing strategy and plan design
  • Working independently and in conjunction with the Benefits Team on resolving complex benefit issues on a regular basis
  • Implement and enforce Benefits processes and programs including market competitive reviews, internal consistency, governance and financial analysis
  • Preparing reporting as needed on key metrics related to benefits strategy and operations
  • Establishing and maintaining collaborative relationships with key benefit stakeholders across the organization (e.g. human resources, payroll, finance, legal) to support the company's and benefit department's goals and objectives
  • Leading request for proposal (RFP) processes as needed for vendor review and selection as well as new program implementations
  • Provide consultative technical expertise, advice, and guidance regarding benefits matters to the Vice President of Benefits
  • Assisting employees, including company executives, by explaining benefits plan details and pricing structures
  • Evaluating the costs and benefits of key programs, such as wellness programs, life and disability insurance, employee assistance programs and employee discount programs
  • Build strong relationships and collaborate with all levels of the organization to ensure benefits strategies align with and support organizational business and HR strategies.
  • Assist in the coordination renewals with internal and external resources, including market competitiveness studies, remarketing efforts, cost effective plan design alternatives review and regulatory compliance.
  • Foster robust wellbeing and rewards programs that connect the employee to the Company and community
  • Assist with the policy management, communication and overall structure of company vacation, PTO and time away from work initiatives
  • Stay current on changing Federal and State regulations and legislation that may affect employee benefits
  • Ongoing vendor management

Qualifications

  • Bachelor's degree or equivalent combination of related technical benefits functional experience
  • 15+ years of related experience, preferably in a multinational environment
  • Demonstrate strong analytical and technical skills; ability to perform independent in-depth analysis and present findings
  • Advanced Proficiency and technical aptitude with Microsoft Office products, specifically Excel and PowerPoint
  • Outstanding organizational ability including a keen attention to detail, strong follow-up skills; deadline oriented and proven ability to prioritize and multi-task.
  • Demonstrated ability to develop and implement program and process management improvements and efficiencies
  • Strong verbal and written communication skills
  • Ability to maintain a high level of confidentiality and professionalism.
  • Strong communication and presentation skills
  • Ability to lead and manage multiple priorities, and transition seamlessly between day-to-day tactical activities and broader strategy

CEBS certification preferred

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

About the Company

A

Aramark

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1936
WEBSITE
https://www.aramark.com/