Administrative Skills, Business Development, Calendar Management, Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, Data Analysis, Establish Priorities, Keyboards, Mathematics, Meeting Minutes, Microsoft Office, Needs Assessment, People Management, Plan Meetings, Prepare Correspondence, Project/Program Coordination, Project/Program Management, Reporting Skills, Research Skills, Resolve Customer Issues, Safety Compliance, Safety Process, Safety/Work Safety, Schedule Development, Seminars, Travel Planning
Build Your Career with Curtis Lumber!
Founded in 1890, Curtis Lumber is a family owned and operated building materials retailer, one of 100 largest and fastest-growing in the nation. Our employees enjoy competitive pay and excellent benefits coupled with ideal business hours allowing for a healthy work life balance. We recognize our employees hard work and dedication are the driving force of our success, and we continually look for ways to reward them.
The Director Assistant (Operations) performs a wide range of administrative and support services to director level management. This person will be responsible to ease the administrative workload on a director, leaving the director to focus on decision making and business development.
Essential Duties:
Customer Service
- Handle telephone and electronic inquiries efficiently and effectively
- Identify the needs and provide the appropriate level of assistance
- Effectively research and resolve complaints and conflicts
Administrative & Support Responsibilities
- Coordinate and/or manage project-based work
- Conduct research, assemble, and analyze data to prepare reports and documents
- Prepare and edit correspondence, communications, presentations, and other documents
- Manage and maintain director schedules, appointments, and travel arrangements
- Arrange, coordinate and/or facilitate meetings and events
- Record, transcribe and distribute minutes of meetings
- Monitor, respond to and distribute incoming communications
- Receive and interact with customers, employees, and visitors
- Review operating practices and implement improvements where necessary
Performance Expectations
- Do It Right the First Time - Strive to eliminate errors, prioritize work accuracy, seek opportunities to improve efficiencies
- Excellent attitude and customer service skills.
- Must be able to interact and communicate with supervisors, coworkers, and customers in a positive and professional manner.
Safety Expectations
- Comply with all safety policies and procedures
- Complete required monthly safety involvement
- Use proper PPE when required
- Maintain a safe work environment
- Be always aware of surroundings
- Always work safely
General Expectations
- Comply with all Company policies and procedures
- Develop new and existing skills through educational programs including, seminars, product knowledge training and clinics
- Willing to become a member of a committee/team for current or new programs to ensure their success
- Attendance at Company/store meetings is mandatory
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.
- Education/Experience: College degree preferred but not required. 3-5 years of office/business management experience. Supervisory experience is a plus.
- Language Ability: Effective communication skills both verbally and in writing with individuals inside and outside of the company
- Math Ability: Advanced math skills
- Reasoning Ability: Ability to interpret a variety of instructions furnished in written or oral form
- Computer Skills: Proficient keyboard and computer skills including Microsoft office and other Company and discipline specific software applications
- Certificates and License: None are required
Other duties may be assigned
At Curtis Lumber we embrace a culture of accountability and safety. Join us, and you’ll quickly see everything that sets us apart is also what brings us together.
If you are ready to Build your Career, apply now to connect with our Recruitment team today!
PERKS FOR OUR PEOPLE!
Comprehensive Benefit Package - Medical, Dental, Vision • Competitive Wages • 401k with Company Match • Ideal Retail Hours • Paid Holidays & PTO • Bereavement Pay • Profit Sharing • 529 College Savings • Employee Assistance Program • Tuition Reimbursement • Boot Reimbursement • Employee Discount • Community Events • Employee Referral Program
Email us: employment@curtislumber.com
Facebook: @curtislumbercareers
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https://www.curtislumber.com/employment/