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Director-Aftermarket Parts and Service

Rehlko

Kohler, Wisconsin

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JOB DETAILS
SKILLS
Alternative Energy, Communication Skills, Compensation and Benefits, Continuous Improvement, Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, ERP (Enterprise Resource Planning), Forecasting, International Business, Inventory Levels, OEM (Original Equipment Manufacturer), Performance Management, Performance Metrics, Pricing, Product Pricing, Profit & Loss, Revenue Growth, Revenue Management, Safety/Work Safety, Sales, Sales Prospecting, Sales Strategy, Supply Chain, Sustainability
LOCATION
Kohler, Wisconsin
POSTED
26 days ago
Why Work at Rehlko

Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.

Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands.

Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions - large and small - that help people and communities thrive in the moments that matter.

At Rehlko, our team members are the essential energy that powers our organization's success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!

What We Offer

At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:
  • Competitive compensation and benefits
  • Work-life flexibility
  • Recognition and rewards
  • Development and career opportunities
  • A safe and inclusive workplace

Why You Will Love this Job

The Director, Global Aftermarket Parts & Service is a senior leader responsible for driving the global aftermarket business into a high-growth, margin-accretive, recurring revenue engine. This role owns the global P&L for parts and service agreements and is accountable for delivering sustained revenue growth, margin expansion, and lifecycle value across the installed base.

This leader sets and executes global commercial strategy across pricing, channels, and service offerings, strengthening performance in North America and EMEA while accelerating growth in emerging markets. Reporting to the VP, Aftermarket Parts & Service, this role is critical to advancing commercial excellence, distributor effectiveness, and scalable global growth.

Key Responsibilities
  • Deliver sustained revenue growth and profitability through strong commercial discipline and installed base monetization.
  • Identify and capture new opportunities across parts, service, and lifecycle offerings.
  • Drive alignment to sales targets, strategic priorities, and P&L performance globally.
  • Lead global pricing strategy and governance to ensure competitiveness and margin expansion.
  • Improve price realization and reduce discount leakage through analytics and structured policies.
  • Monitor and manage margins, taking proactive action to protect and grow profitability.
  • Improve customer retention and lifecycle value through scalable global programs.
  • Lead commercial performance across North America and EMEA and scale growth in emerging markets.
  • Optimize distributor and channel performance to improve sell-through and market penetration.
  • Establish clear KPIs, accountability, and alignment with partners and key accounts.
  • Partner with Supply Chain to ensure parts availability, service levels, and inventory efficiency.
  • Lead forecasting, planning, and performance management aligned to revenue, margin, and operational KPIs.
  • Ensure execution of commercial strategy translates into measurable financial results.
  • Build and lead a high-performing global team focused on sales growth, accountability, and execution.
  • Develop capabilities in pricing, analytics, and service sales to drive business impact.
  • Foster a culture of data-driven decision-making, ownership, and continuous improvement.
  • Implement standardized processes and digital tools (ERP, CRM, pricing systems) to enable scalable, data-driven growth.
  • Lead transformation toward a performance-driven global aftermarke

About the Company

R

Rehlko