Director, Advancement Operations, TJC & Chief Operating Officer, Tyler Junior College Foundation

Tyler Junior College

Tyler, TX

JOB DETAILS
SALARY
SKILLS
Accounting, Administrative Skills, Apache, Asset Management, Budgeting, Business Services, Campaigns, Cancer, Communication Skills, Compensation and Benefits, Computer Software, Cost Control, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer/Client Research, Data Analysis, Data Entry, Database Administration, Disbursements, Distance Learning, Donor Development, Donor Relations, Driver's License, Employee Benefits, Faculty Administration, Financial Aid, Financial Reporting, Fitness, Fund Accounting, Fundraising, Health Insurance, Health Plan, Healthcare, Healthcare Providers, Human Resources, IBM Cognos, Industry Standards, Information Technology & Information Systems, Insurance, Intensive Care, Interpersonal Skills, Leadership, Life Insurance, Maintain Compliance, Microsoft Access Database, Newsletter, Oil and Gas, Operational Audit, Operations Management, Oracle, Organizational Skills, Performance Analysis, Performance Metrics, Physical Demands, Policy Development, Prescription Drugs, Presentation/Verbal Skills, Problem Solving Skills, Production Control, Project/Program Management, Psychiatry and Mental Health, Recreation, Retirement Plan, Scholarship, Sports Reporting, Staff Development, Staff Requirements, Stewardship, Team Player, Time Management, Training/Teaching, Tuition Fees, Vision Plan, Willing to Travel
LOCATION
Tyler, TX
POSTED
10 days ago

Director, Advancement Operations, TJC & Chief Operating Officer, Tyler Junior College Foundation

Location

TJC Central Campus

Job Type

Full-Time Regular

Job Number

2026-00143

Department

Institutional Advancement

Opening Date

05/28/2026

Number of Months

12

  • Description
  • Benefits
  • Questions

Tyler Junior College gives equal consideration to all applicants for admission, employment and participation in its programs and activities without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status or limited English proficiency (LEP).

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

All positions are on-site, located in Tyler, Texas, unless otherwise stated in the job posting.

ABOUT

The Director, Advancement Operations and COO, Tyler Junior College Foundation (Foundation) is responsible for planning, developing, and overseeing all administrative and operational functions for the department of Institutional Advancement (IA) and the Foundation, a more than $120 million support organization for TJC, and one of the top three of its type in the State of Texas. The position is also responsible for supervising all areas of IA in the absence of the Vice President (VP).

WHAT YOU WILL DO

Primary Responsibilities

  • Serve as lead advancement operations officer for Institutional Advancement.

  • Developing and implementing, with VP and appropriate directors, annual operating goals for all areas of IA.

  • Overseeing Advancement Operations personnel.

  • Supervising Senior Manager, Scholarships and Rusk TJC Citizens Promise program to ensure that recruitment, selection, awarding, and overall management of scholarships is accurate, diverse, efficient, timely, high-quality, and meeting overall goals. Additionally, ensure that the Rusk Promise program effectively supports the success of students participating in the program.

  • Supervising Manager, Donor Relations and Special Events to ensure that acknowledgment of gifts and subsequent stewardship activities for donors are high quality, accurate, and timely, including endowment reporting and annual report, and newsletters for the Foundation. Also, ensure quality and efficient production of IA and presidential events, including on-campus and off-campus venues.

  • Supervising Manager, Campaign Operations, to ensure prospects, opportunities, and fundraising actions are accurately maintained within the advancement CRM. Also, to ensure the production of high-quality solicitation materials and campaign-related events.

  • Assessing and overseeing specific human resource needs for all IA personnel.

  • Identifying employee development needs and facilitating necessary skills training and professional development opportunities.

  • Ensuring that employment policies for TJC are adhered to in all IA employee practices.

  • Organizing and implementing ongoing planning and team-building opportunities for IA.

  • Leading administration of IA database (Blackbaud CRM - Raisers Edge NXT, RE NXT)

  • Working with the Office of Information Technology (IT) to maintain standards for college-wide computing, reporting, data entry, and extractions.

  • Developing and implementing all reports connected to performance measures for IA.

  • Utilizing data to prepare and submit advancement-related industry reports and surveys for national organizations such as Council for Advancement and Support of Education (CASE), including the annual Voluntary Support of Education (VSE) fundraising survey and National Association of College and University Business Officers (NACUBO) endowment survey.

  • Serving as lead representative from IA in working with IT and RE NXT representatives to address the needs of the CRM system.

  • Developing and supervising an IA prospect management system to identify, qualify, cultivate, solicit, and steward major and principal donors.

  • Overseeing research of prospective and current donors utilizing IA CRM and online resources, and ongoing appending of all donor information within CRM.

  • Leading development of prospect profiles to determine the capacity of donors to support College priorities through the Foundation.

  • Organizing and participating in prospect review meetings with IA personnel to assess the progress of fundraising officers and providing ongoing prospect reports.

  • Overseeing development and production of reports to support fundraising initiatives, including campaigns.

  • Tracking and assessing the advancement operations component for the IA budget.

  • Other duties as assigned by VP.

Secondary Responsibilities

  • Serve as lead operations officer for Tyler Junior College Foundation.

  • Developing and implementing, with the Executive Director (ED), annual operating goals for the Foundation.

  • Administering acceptance, receipt, and disbursement of all gifts to the Foundation.

  • Ensuring compliance with IRS and Foundation gift policies, acknowledgment requirements, and industry reporting standards, including those provided by the Council for Advancement and Support of Education (CASE).

  • Administering maintenance of endowed scholarship funds, including disseminating information to business services and financial aid departments.

  • Working with the Foundation Accountant on the administration of fund accounting and reporting.

  • Ensuring all Foundation practices adhere to established policies and recommending revisions to ED.

  • Ensuring all Foundation procedures are appropriately documented and continually meet the needs of the Foundation and its constituents.

  • Working with ED in support of various Foundation governing committees, including executive and investment committees.

  • Manages Oil, gas and mineral interest subcommittee of investment committee.

  • Works with volunteer leadership and professional firm to proactively manage assets and promote gifts of oil, gas, and mineral interests.

  • Serves as liaison between subcommittee and investment, including ongoing reports.

  • Other duties as assigned by ED.

Represent IA and Foundation in the absence of VP/ED.

COMPETENCIES

Knowledge, Skills, and Abilities

Collaboration/Teamwork, Computer Software Skills, Customer Service, Data Analysis, Decision-making, Interpersonal Skills, Leadership, Written Communication, Organizational Skills, Problem-solving, Project Management, Time Management, Blackbaud's Raiser's Edge NXT or Advancement CRM/Database Administration

Preferred Skills

Presentation/Public Speaking

SUPERVISORY RESPONSIBILITIES

Direct Supervision

Work Environment: Regular work required outside of normal business hours

Physical Demands: Sitting, walking, standing, lifting, operating light equipment, driving

Travel Required: Yes - moderate

If travel is required, the candidate must have and maintain a current, valid Texas driver's license and an acceptable driving record.

WHO YOU ARE

Required Education

Bachelor's Degree

Required Experience

Five years of direct experience

Additional Job-Specific Requirements

  • Demonstrated ability to build staff capacity.
  • Five to ten years of management experience in advancement or an advancement-related field.
  • Ability to build reports using MS Access, Cognos, or Oracle, or similar reporting tools and CRM systems

ADDITIONAL INFORMATION

EXPECTATIONS

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
  • Will have contact - in person, by email, or by phone - with staff, students, and the general public.
  • Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
  • Regular and punctual attendance is an essential function of each employee.

NOTE: With or without reasonable accommodation, the individual in this position must possess the competencies and must be able to perform the essential functions and duties of the job as described above - including essential tasks requiring specific physical demands.

This is a security-sensitive position. Candidates will be subject to a criminal background check.

INSURANCE (Coverage fully or partially funded by the College)

Health Insurance

Health insurance will become effective on the first of the month following 60 days of employment, provided that insurance enrollment forms are submitted. There are two plans for employees to choose from, both administered by Blue Cross and Blue Shield. With either plan, you have access to a network of over 10,000 medical and mental health providers in Texas. Both plans include a comprehensive prescription drug program through Optum Rx.

Employees premium is fully funded by the College and State. Dependent premiums are funded 75% by the College and State, and 25% by the employee.

Basic Life Term Life Insurance

The State provides employees a term life insurance policy of $5,000 with $5,000 accidental death and dismemberment.

Long-Term Disability

This benefit is made available by the State and is fully funded by the College. Approved benefit pays 60% of insurance salary after 180-day elimination period. Benefits are paid until your return to work, reach full Social Security retirement age or are no longer considered disabled under the plan.

Optional Term Life Insurance

With this optional plan, employees may purchase one to four times their annual salary in life insurance. The College funds one times the annual salary premium not to exceed $120 annually.

OPTIONAL INSURANCE (Coverage fully funded by the employee)

Dental Insurance

Two dental insurance plans are available to full-time employees and eligible dependents.

Vision Insurance

The health insurance plan covers some vision and eye health services, but does not cover the cost of eyeglasses and contact lenses. Additional vision insurance is offered to full-time employees and eligible dependents to help offset those costs.

Voluntary Accidental Death and Dismemberment

This optional benefit provides additional financial support when there is an accidental death or injury of a certain type.

Short-Term Disability

If claim is approved, this optional benefit pays 66% of monthly salary after a 30-day elimination period up to five months.

Cancer/Intensive Care Plan/Heart Plan/Accident Plan

Several optional plans are available to employees and eligible dependents through AFLAC.

Dependent Term Life Insurance

An optional term-life insurance policy of $5,000 with accidental death and dismemberment is available for all eligible dependents.

Tobacco User Premium

All participants enrolled in a Texas Employees Group Benefits Program (GBP) health plan must be certified as a tobacco user or non-user. Tobacco users of any age - adults and minors - are charged the $30 tobacco user premium each month.

RETIREMENT

Retirement

The Teacher Retirement System of Texas (TRS) is provided and required for all full-time employees. Full-time faculty an eligible administrative employees may elect the Optional Retirement Program (ORP) as an alternative to TRS.

TJC Alternative Retirement Plan

The College contributes on a monthly basis 4% of a full-time employees salary into an alternative retirement plan administered by TIAA-CREF. Additionally, if an employee contributes 1%, 2% or 3%, the College will make a matching contribution for a total of 6%, 8% or 10% respectively. Some vesting requirements will apply.

Tax-Sheltered 403(b) Plans

An optional retirement plan available to full-time employees. Employees may contribute up to the annual IRS maximum limitation in voluntary retirement savings to various approved vendors.

457 Deferred Compensation Plan

An optional retirement plan available to full-time employees. Employees may contribute to the annual IRS maximum limitation in this voluntary retirement savings plan.

HOLIDAYS AND LEAVE

Vacation

Only 12-month employees are eligible to accrue vacation time on a monthly basis.

  • 10 days for 1-7 years of service
  • 12 days for 8-10 years of service
  • 15 days for 11-15 years of service
  • 20 days for 16+ years of service

Sick Leave

Full-time employees accrue 8 hours per month per contract length, with a maximum accrual of 90 days.

Holidays

  • New Years Day
  • Martin Luther King Jr. Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Eve
  • Christmas Day

Reduced Operations Periods

  • Spring Break (5 weekdays)
  • Thanksgiving Break (5 weekdays including Thanksgiving Day)
  • Winter Break (7 to 12 weekdays)

PROFESSIONAL AND CONTINUING EDUCATION

Professional Development

The cost of tuition in selecting Continuing Education courses offered by the College may be covered under the Employee and Family Scholarship program. Additional professional development opportunities may be afforded to employees at no cost with prior supervisor approval.

Enrollment in TJC Credit Classes

The Employee and Family Scholarship, subject to availability of funds, is offered to full-time employees and their eligible dependents for applicable courses. The scholarship covers: Tuition (excludes out-of-district surcharge), General Education Fee, Student Life Fee, Health Services Fee, Registration Fee, Parking Fee, Distance Education Fee, Lab Fee and the College Preparatory Fee.

The Tuition Exemption program allows for the exemption of all tuition and fees for credit courses and approved non-credit courses for full-time employees meeting applicable guidelines.

OTHER BENEFITS

TJC Event Attendance

Free admission to regular season College sporting events for employees and immediate family.

Free admission for two to most cultural arts events on campus.

Library Use

Employees may utilize the Vaughn Library and Learning Resource Center.

Fitness Facility Use

Employee and immediate family use of the Apache Recreation Center - an indoor weight and exercise center, 18-hole disc golf course, covered basketball course, and outdoor ping-pong table and cornhole. The cost is $5 per ID.

Disclaimer: These benefits are subject to change without notice. The College reserves the right to change, modify and/or terminate any program with or without reason or notice. This is intended for informational purposes only and does not constitute any agreement on the part to Tyler Junior College to provide employment to or benefits for the prospective employee.

01

Are you eligible to work in the United States without sponsorship?

  • Yes
  • No

02

Do you have a Bachelors degree or higher?

  • Yes
  • No

03

Do you meet all of the following Job-Specific Requirements? • Demonstrated ability to build staff capacity. • Five to ten years of management experience in advancement or an advancement-related field. • Ability to build reports using MS Access, Cognos, or Oracle, or similar reporting tools and CRM systems.

  • Yes
  • No

04

Do you have at least five (5) years of direct experience?

  • Yes
  • No

Required Question

Employer Tyler Junior College

Address 1390 S Baxter Ave

Tyler, Texas, 75701

Phone (903) 510-2419

Website http://www.tjc.edu

About the Company

T

Tyler Junior College